Mr. Shammy Bhatia On Phone To Hathway Hyderabad Service
Hello. Sir,
Mere yaha par set top box ko cable wale ne block kiya h. Sir me bhot paresan ho gya hu chakkar lagate lagate. Call kro to ye bolta hai ki naya set top box lelo par maine abhi six month pahle hi liya hai
Kuch problam bhi nai hai bas block hua hai
Wo apne paise banane k liye naya set top box lene ke liye bol raha hai
Main waise hi bhot garib aadmi hu
Meri help kijiye plz.
Mr. Sudheer Konjerla On Phone To Hathway Hyderabad Service
Issue: Channel Unauthorized Issue
Model: Cisco 3410DVB
Team,
I am facing attached error message while waching any channel. No one is giving proper respond when I check with respective cable operator or customer care service. I hope will get some solution for this?
MAC 24767D75FEB7
My Location: Nizam Pet (Hyderabad)
k. Sudheer92@yahoo.com
9849783934.
Mr. K V Dharmaji On Phone To Hathway Hyderabad Service
I lost by details of mail ID and password oertaining to my account :1105942765. Please help me to generate new user Id and password for login.
Mr. Madhukar On Phone To Hathway Hyderabad Service
This is Madhukar . We need PEACE OF MIND Spiritual channel of Brahma Kumaris Spiritual organisation. Many people from our locality are members of this organisation. As other Dish providers like Tata sky, Airtel, Reliance, Videocon , etc are telecasting this channel, we want to have this channel in hathway too. This is a free channel useful for the whole society. Kindly fix this problem. Otherwise many customers are thinking for alternatives, making trials to shift to other providers. Many are ready to shift to hathway from other providers if you can kindly telecast this spiritual 24hrs channel.
Mr. Sarvothama Rao On Phone To Hathway Hyderabad Service
As i have sub-meted hathway re-instalation form at malkpet regd. Office in the last week of this month. But till now there is no action from your end, i repeatedly spoken to your excuties. But there is no reponse. Kindly do the need ful as soon as possible.
Mr. Avasthi Vinod Kumar On Phone To Hathway Hyderabad Service
My Account No. Is 1105842882. Every Quarter I have been renewing regularly. Despite that its showing debit balance of Rs. 722. 41. Please rectify. My account has been locked and says user not active. Please activate user and unlock it. As i am not able to login to make payment. Over Phone I have registered complaint for both problems. But no response despite phone charges of rupees. 27/-.
Mr. Hemanth Kumar On Phone To Hathway Hyderabad Service
Getting Signal not found message for the past five days. I tried calling the customer care number 040-64637571 no one responding.,
we request your immediate response to the problem. Thanks
Hemanth
8886788003.
Mr. Ronda Sreenivasareddy On Phone To Hathway Hyderabad Service
Our hathway set top box is not working properly. We have purchased this box one year back. It is connected to the Samsung flat HD TV which is imported from USA. Can you please send one technician for rectifying the same. The picture is stopping and coming.
Mr. Rajendra Prasad Avula On Phone To Hathway Hyderabad Service
We can not get signals from two Months through setup box via cable connection. We received a message on the TV screen is as " please call your cable operator/hathway office to subscribe to this channel (4) " at Gayathri Hills, Boduppal.
Mr. G V Reddy On Phone To Hathway Hyderabad Service
MY SET TOP BOX NO:34BDFA6A105A. I AM FACING CHANNELS UNAUTHORIZED TO VIEW. I AM GETTING FREQUENTLY ALMOST VERY MONTH THIS PROBLEM. MY CABLE OPERATOR BANJARA STAR CABLE. PLEASE SOLVE PROBLEM IMMEDIATELY. Regards
G. V. REDDY,
SRINAGAR COLONY,
HYDERABAD.
Mr. Devi Prasad On Phone To Hathway Hyderabad Service
Team,
We have transfered from Hyderabad to visakhapatnam, Now the people at visakhapatnam were telling that the box will not work here. This is hathway cisco box it will work only in Hyderabad. Please help
Devi Prasad
+91 9396870702.
Mr. Ravi Kumar K On Phone To Hathway Hyderabad Service
Inspite of paying our connection was disconnected since yesterday afternoon. With series of follow ups they said it was some confusion yet they said they would give connection only this afternoon. We stay in sr Nagar.
Mr. Rama Mohana Rao On Phone To Hathway Hyderabad Service
DEAR SIR
I HAVE HATHWAY SET TOP BOX WTH SREENIVASA CABLE NETWORK, BHOODEVINAGAR, MES COLONY, BHOODEVINAGAR, VENKATAPURAM, SECUNDERABAD. OUR SET TOP BOX FREQUENTLY GIVING TROUBLES. I HAVE TO REPAIR THE AT OROGINAL SERVICE CENTRE. PLEASE INFORM TO US THE SET TOP BOX REPAIR CENTRE ADDRESS and PHONE NUMBER TO MY MAIL ADDREESS.
Mr. Dilip Babu On Phone To Hathway Hyderabad Service
My A/c number 1529724 Recently changed as 1106525668
Recently while paying the bill, I've got error in payment gateway in the last moment. While I got renewal calls from your side, I explained those guys about my situation, They said ok for it. But my internet has been stopped, and I'm unable log in to my account with new one or either old one. I've mailed you several times, but no response. Kindly sort out this situation ASAP. Providing my bill summery to show you.
Mr. Daniel Vedanayagam On Phone To Hathway Hyderabad Service
My account number 1106103763. Cabling is done longtime back. They gave all the acessories except wifi router as promised. I refused to accept and not using your services. I had lot of interactions with the customer care without any outcome. Even now I am ready to use your internet, If I am provided wifi router as promised by one of your representative. I will pay only when it is activated with appropriate rules and documents.
Mr. Suresh Bethi On Phone To Hathway Hyderabad Service
Dear Team,
I have logged a complaint with respect to the failure of modem for the customer number is 1101816592 and conncetion taken in the name of Mrs. Sravanthi. From past two days iam follwing up with customer care team for resolving the above issue, but the response was embrasing us. Still iam requesting you to resolve the issue on priority. Regards
Suresh Bethi
9866865417.
Mr. Pvnn Sarma On Phone To Hathway Hyderabad Service
I am having a Hathway cable connection for last two years. The set top box number is s/n FCBBQZCCF MAC 24767D7154BB. The connection is giving trouble for last three months and your local representative visits every month and collects monthly fee. The connection works for ten to 20 days and the problem re occurs. Your representative is not coming even after attending the telephone calls. Kindly let me know the solution for this? other wise as suggested by your people i will switch over to TATA SKY or any other service from this first onwards. --502, vasavi indraprasta apartments, czech colony road number 01, sanath Nagar, Hyderabad-500018. Your rep. Local nos. Are 04066489125.
Mr. Kvenkateswar Rao On Phone To Hathway Hyderabad Service
I have been a Hathway customer at Nanded Maharshtra, I have been recently transferred to Secunderabad in Telangana. While shifting my house hold I contaced my Hathway Cable operator at Nanded and I cleared all the dues and he has tranferred my connection on line. But when I went to the Hathway cable operator at Sita RamNagar, Safilguda. He refused to install the set top box which was transferred from Nanded and damanded Rs. 1000/- for installation. I refused to pay the amount saying that I am a regular customer of Hathway Cable and my cable operator has told that new installation will be done free of coast. Hence I request to do the needful restore my connection and help this loyal customer urgently. Your sincerely'K. VENKATESWAR RAO'PLOT NO-20M SR-33 SITARAMNAGAR, SAFILGUDA, RK PURAM POST, SECUNDERABAD-500056. MOB-8885294700.
Mr. Col Rameshwar Gupta On Phone To Hathway Hyderabad Service
I am holding a set top box of Hathway with Set top box No 1855of4odbds, My cable operator Harish Cable has been harassing me from day one, since this cable has been installed. Today on 23 /4/2016, they have arbitrarily cut my cable connection, stating that I have not paid the monthly payment of my cable bill. However, the person who comes to collect the money, Mr Satish has specific said that he has not come to collect the money. When it is not my fault then why my cable has been disconnected. Please take action against this cable operator and against Mr Satish, who is the main culprit and is the main root cause of harassment, and restore my cable connection immediately.
Mr. Surinder Mohan On Phone To Hathway Hyderabad Service
I am Surinder Mohan taken a Hathway broadband connection last week and the engineer who came to install the wiring anr router has done a messy wiring, in spite of telling him he fixed the router in bedroom not in drawing room, Router and power supply are hanging in air due to shortage of wire. Kindly get this corrected and wires are speared in whole room and not fixed properly. Surinder Mohan Mobile 9515101389.
Mr. Raghunandan V On Phone To Hathway Hyderabad Service
We are receiving message as "You are not authorized to view this channel. If you wish to view this chaneel please call customer care" for most of the channels such as Maa, zee, etv. All these channels were coming fine start of this year. Could you please resolve the issue as soon possible and activate all channels. Mac number:34BDFA6A4F78
We informed cable operator, but it seems they have not taken any action.
Mr. Chinna On Phone To Hathway Hyderabad Service
Currently Sony channels are not active on our television. Could you please activate as soon as possible. We want to see IPL cricket matches. Please do as soon as possible. Mac number is 34BDFA620160. Please let me know if you need any more details.
Mr. Rohit On Phone To Hathway Hyderabad Service
Sir, i have got a second hand hathway set up box, sir its not yet registered. The cable operator have been saying that he ll do and all since last four months. Really, these cable operators should be thrown out of their duty, they are not performing their duty. I am frustrated with all this. Sir, please tell me that how do i authorize my hathway connection.
Mr. Nikunja Vihari On Phone To Hathway Hyderabad Service
Hyderabad location :Currently Sony channels are not active on our television. Could you please activate as soon as possible. We want to IPL cricket matches. Please do as soon as possible. Mac number is 34BDFA621BF4 Please let me know if you need any more details.
Mr. Venkatesh Yerra On Phone To Hathway Hyderabad Service
Hyderabad location :Currently Sony channels are not active on our television. Could you please activate as soon as possible. We want to IPL cricket matches. Please do as soon as possible. Mac number is 34BDFA6387FEPlease let me know if you need any more details.
Mr. Praveen On Phone To Hathway Hyderabad Service
My settop box is on turning on. It is continuously blinking. Is there any problem with it? do any1 of your executive attend to solve this? The error displayed on the screen for the last time is EEPROM not initialized. Please get it resolved as early as possible. Thanks in advance, .
Mr. Harinath Varma Yenugudhati On Phone To Hathway Hyderabad Service
Hi myself Harinath Varma and i am staying in Madhapur Ayyappa Society. My Hathway Cisco MAC No:18550F32126B I am not getting all the channels while using the setup box and mainly the cricket channels. Please have a look at this at the earliest. Here is my address:
Harinath Varma Yenugudhati
C/o: Rajani Garu
Plot No 780
Shivalayam House
Ayyappa Society
100 Feet Road
Madhapur-500081.
Mr. P. Naga Raju On Phone To Hathway Hyderabad Service
P. Naga Raju , H. No. 190/A, Phase-II, Allwyn colony, Kukatpally, I was complaint since one month ago to my cable operator to ratify my setup box it is unable to receive the signals of MAC No. 18550F326C29 and I also remaining them frequently. Kindly ratify to my problem immediately.
Mr. Hrushi On Phone To Hathway Hyderabad Service
My settop box is on turning on. It is continuously blinking. Is there any problem with it? do any1 of your executive attend to solve this? The error displayed on the screen for the last time is EEPROM not initialised. Please get it resolved as early as possible. Thanks in advance,
Hrushi .
Mr. Seshagiri Rao G On Phone To Hathway Hyderabad Service
I am Seshagiri Rao, R/o KamalaNagar, Vanasthalipuram, Hyd. I am hathway subscriber at Vanasthalipuram under LCO M/s. KamalaNagar Cable Vision. Hathway Cisco MAC No. 18550F2ECA57. I am subscribed your service on 26/12/2015 by paying Rs. 500/- advance to the LCO and from the very next day I am facing poor cable signal during evening hours despite of my repeated complaints to your LCO, they have not attended my complaints and in turn they disconnected my service on 29/01/2016 without giving any prior information. When i asked them about this they treating me to not to lodge a complaint against them to you and they even not returning my advance amount also. Hence i request to please see into this matter and do justice to me. Awaiting for your reply.
Mr. Balamuralikrishna On Phone To Hathway Hyderabad Service
I (ch. Balamuralikrishna ) using hathway set-top box. But the problem is whenever we using settop box first 10min working fine then it is automatically swiched off then rebooting. After 3min ok. Again it is rebooting. Please give advise what i do. Is it replaced with new one or other?
Details of settop box is
model:cisco 3410DVB
Serial number:FCBCQZSGM
my addresss
ch. Balamurali krishna
1-2-30/VR/G6
VAISHNAVI RESIDENSY
BRUNDAVAN COLONY
NIZAMPET ROAD
HYDERABAD-85.
Mr. A.v.hanumantha Rao On Phone To Hathway Hyderabad Service
Interested in all 27 telugu and following listed channels. What is the cost per month. Regardsa. V. Hanumantha raoPh. 040 27901614, 9440524004STB No. C9700N11010067878 card No. 00003675080 six Devotional channels CVR Spiritual SVBC Pooja Bhakthi TV Sanskar Aastha 18 English channels Star World Comedy central AXN FX Zee cafe Fox Crime India Australia Network Star Movies HBO Movies Now Sony PIX Star Movies Action Romedy Now Zee studio WB UTV World Movies HBO Defined HBO Hits four Infotainment channels NGC Discovery History TV 18 Discovery science seven International channels NDTV 24*7 CNN BBC world DW TV Russia Today TV5 Monde CCTV four Tamil channels Sun TV Star Vijay Zee tamil Sun Music.
Mr. B.ramarao On Phone To Hathway Hyderabad Service
Hi sir, my name is ram. From Hyderabad. Since month of May my Hathaway set box is not working. It is saying you are not authorized to view all the Chanel's I called customer care number as shown on screen box is 64637571/64609229, but no one is responding at all. I am sure why exactly I do not know showing this message. Kindly give advice to remove from this problem as soon as possible. Mode:Cisco3410DVB Cisco PID 3410-HATH-k9 Cisco TAN 74-10607-01 MAC 34BDFA67357B.
Ms. Vanaja On Phone To Hathway Hyderabad Service
Hi, Service got disconnected from 09th Saturday, and showing the message that 'Unauthorized'. We have purchased setup box one year, and we are existing customer of hathway through 'Sri sai cable network', uppal, Hyderabad. Please check the problem AEAP.
Mr. Krishna Chaitanya On Phone To Hathway Hyderabad Service
New Account not activated even after three days of installation and payment. Already called and informed customer care and technical person multiple times, but without any action or response. A/C 1365555H. No 74Street No. six, Kundan BaghNear Lifestyle Building Begumpet.
Mr. Ramana On Phone To Hathway Hyderabad Service
Dear Team, My Hathway Cisco setup box was not used since for few months, I tried to connected the box back, but it's saying "Channel Unauthorized for all the channels" not sure why it's showing the message, Could anyone please advice me to move forward on this ASAP, The message we are receiving the on screen is "You are not authorized to view this Channel, If you wish to view this channel, please call customer service, but no one is answering my phone calls at all, Here are the numbers I have been trying to reach them, 64609229/64637571, Could you please help on this Immediately, My device Hardware Info as follow, Model : 376Hardware ID: 815Ver: 02Serial Number : FCBBWHLHXMAC Address : 24767D77F6E9RegardsRamana 9030373384.
Mr. Sasidhar Medikonda On Phone To Hathway Hyderabad Service
We are using hathway digital setup box. But some channels not coming and displayed comment " you are not authorized to view this channel. Set box number is MAC24767D76989A. So please rectify our problem, if need any requirements from us, please intimate below Sas.
Mr. Jagadeeswara Rao On Phone To Hathway Hyderabad Service
This is Jagadeeswara Rao from hyd some channels are not working and hyd customer care people also not answar the calls (040 66463456) and i am contact cable operates his also not given proper response. My hathway box HD smart card number is:0000 7843 3620 my number 9000740700Please help me.
Mr. Srinivas On Phone To Hathway Hyderabad Service
Dear Sir, Your telephone never rings and if rings no one is picking up. So the number itself is fake please remove this number. We will at least not waste our time trying your number. Before writing this also I tried four times to this number (040-66989898). Regards, .
Mr. Srinivas On Phone To Hathway Hyderabad Service
Dear Sir/Madam, We are facing this problem 3rd time since three months and all the time we have to go to Basheerbagh which is 25 Km away to change it and they take three days to repair it and they also promise to call after the repair is done by will not do so. And your local partners are not having the service for this box. And also your telephone numbers will never ring and if rings no one would pick up. This is not the way to provide service. And I also observed a lot of Boxes are coming for the same problem which I am facing. So if you find a permanent solution for this it would be great. Please do the needful. Thank youregards.
Mr. Neeraj On Phone To Hathway Hyderabad Service
I am Neeraj from Begumpet, i made the payment for star sports channel(monthly subscription)at Somajiguda Hathaway office. Still not getting those channels and even their functioning is not at all acceptable. Your services are one of the worst ever, i have seen, nobody responses properly. Do not have proper information whom to contact. No customer care numberthing Exist Horrible and Shame.
Mr. V Kishore On Phone To Hathway Hyderabad Service
On 25. 10. 2014, i got the connection. At the time of connection, a cheque was issued and the amount debited from my account. After one month, Hathway provider disconnected the connection and saying check was bounced. Even during this one month period, the connection was disconnected more than ten times. The service is very poor.
Mr. Biju Janardhanan On Phone To Hathway Hyderabad Service
We have sent multiple emails and have made multiple calls to customer care, but seems like Hathway customer service department is too busy to handle customer grievances. We have been trying to get an Hathway cable connection with our same setup box that we used in Bangalore. It has been more than 2 months that we are waiting to get our setup box activated for use in Hyderabad. Kindly requesting you to do the needful. Details below
Hathway card number is 0000 2538 2805, Set top box number is 67A19A 00816469094. Old Bangalore address is BijuJanardhanan, Flat number one, Manushree Apartments, opposite Euro Kids, 2nd Main Road, Srinivasa Layout, LR Band, Kavalbyrasandra, RT Nagar post, Bangalore 560032. Present Hyderabad address is BijuJanardhanan, E707, Aparna Cyber Commune, Near Krishna Colony, Nallagandla Village, Serilingampally Hyderabad 500019.
Mr. Dayanand Pisharoty On Phone To Hathway Hyderabad Service
I have a Hathway cable connection in my name Dayanand Pisharoty, address 3-4-63/31 Church Colony Ramanthapur. I had given RS 50 to activate star sports on 27th of October to your agent Sanjiv, who collects the cable charges. His mobile number is 9908082775. He had promised to activate the same on 29th of October, But to this moment the same is not done. Kindly look into my case urgently. I had contacted your customer care number 040 66989898, who in turn gave me a number 66460023 or 24. That number is coming busy since one hour. Does it go to say that Hathway has a cable service providers problem? The complaints are long and never ending.
Mr. M.prakasam On Phone To Hathway Hyderabad Service
Digital setup box, I have submitted the mandatory K.Y.C and handed it over the Cable operator M/S Yadav communications long back. I have been paying the revised subscription regularly, but all of a sudden the transmission was stopped totally. The operator has no clue as to what happened. My setup box number is 34DDFA6ADD67. The network has been of a very poor quality for the last eight months. If this situation continues I have no option, but to opt for D. T. H immediately.
Mr. Capt V Viswanath On Phone To Hathway Hyderabad Service
Hathway has been providing cable TV services in a number of houses at sagar enclave, new Bowenpally, Secunderabad. In the last couple of months, certain channels like star world, star Vijay, etc. have been withdrawn without any intimation and services are being charged at the same rate as earlier. Please restore the channels as hitherto on priority. Would appreciate an early action and reply on this issue. Regards Captain v viswanath President Sagar enclave New bowenpally Secunderabad Mobile 8331829653.
Mr. P.srinivasa Rao On Phone To Hathway Hyderabad Service
After complaining about low speed, still today as on now i am getting very low speed. I have called your call centre many times, but no permanent result. I am losing RS 10 every time on calling you. There is no toll free number.
Mr. Harishkuna On Phone To Hathway Hyderabad Service
Account number is 1193904.
username is kskr740@hathway.com.
My net speed is not working. Now i am in 50mbps plan, but it has just four to five MBPS speed. Download and upload is 1.0 mbps. Now what should i do? I already gave a complaint about this two times, but no one gives the response.
Mr. M.varun On Phone To Hathway Hyderabad Service
We have a Hathway connection. Due to your local operator's negligence, we are not getting telecast of Hathway Chennals from two days. We repeatedly called our local operator. He couldn't restore signals in our area. From six months we are facing a lot of problems from Hathway local operator. It is very pathetic position without any toofan in Hyderabad. We are getting problems from your Hathway. Please suggest is it better to dish TV?
Deppthi Sri Nagar, Madinaguda
Plot number is 245, flat number is 301 Kannan Kuteer.
Phone number is 9704864340.