Ncell Nepal Customer Care Phone Number

+977-980-5554444 / 9809005000 / 9805554329

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Ncell Nepal

Ncell is a Telecom industry of Nepal came into existence in 2004 founded by Spice Nepal Pvt Ltd. Ncell is formerly known with the name of Spice Nepal Private Ltd. Some of the products of the company are fixed-line and mobile telephony, broadband and fixed-line internet services, IT and network services etc. Ncell is a subsidiary of TeliaSonera AB which is Finland's well renowned mobile network operator company. This telecom company currently operates services in more than 75 districts of Nepal and has strength of several Customer Care Centers. Moreover, the company has approximately 4000 pre-paid and post paid connection outlets.

Official Contacts and Additional Contacts Of Ncell Nepal

Customer care numbers of of Ncell Nepal, the authority has provided these essential contacts of the headquarters, so that the people can know more about the Ncell telecommunications center. Below are mentioned these valuable contacts.
From Ncell prepaid number: 9005
From Ncell Pro number: 9007
From other numbers: 9809005000

Additional Contacts of Ncell Nepal

In the category of additional contacts, the authority has provided the other location contacts so that the people form belonging different regions or areas can get the information by contacting these valuable contact details that are mentioned as below.

Contact Number of Nepalgunj Ncell
Phone: 9805554329

Contact Number of Dadeldhura Ncell
Phone: 9805554387

Contact Number of Ghorahi Ncell
Phone: 9805554390

Contact Number of Narayanghat Ncell
Phone: 9805554391

Contact Number of Butwal Ncell
Phone: 9805554392

Social Media Links of Ncell Nepal

The Ncell telecommunication authority has provided the social media links so that customers can get the info about the newly products, services, offers and much more. Below are mentioned the social media links of Ncell Nepal.

Facebook link of Ncell Nepal

Twitter link of Ncell Nepal

Ncell Nepal Address

The address of Ncell Nepal is Pulchowk Road, Patan 44700, Kathmandu, Nepal.

Ncell Nepal Email Address

The email address of Ncell Nepal is

Ncell Nepal Website

The Website of Ncell Nepal is

The postal and official address, email address and phone number (helpline) of Ncell Nepal Service Center and Ncell Nepal customer care number is given below. The helpline of Ncell Nepal customer care number may or may not be toll free.
Ncell Nepal Phone Number Customer Service
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Ncell Nepal Customer Care Number Complaints and Reviews

Customer care male
Mr. Milan SaysOct 27, 2017

I put 400 now, but still saying that its blocked. Whats wrong with ncell system?.

Customer care male
Mr. Rojit SaysOct 05, 2017

my number was switchoff and in that number some my code number was coming in that number can you tell me that code number plz.

Customer care male
Mr. Gauri Bahadur Karki SaysApr 07, 2018

Yesterday i changed and get new SIM card, but mobile number activate, please advise me how to activate my SIM card. My number is 9804202845
thank you very much
my working mobile number is 9851199766
gauri bahadur karki.

Customer care male
Mr. Dinesh Suwal SaysSep 20, 2016

My block number is beening used by another person in illam. The SIM is in my name sumana khatri number 9803569463 please see it and help. If any information contact me in 9823499870.

Customer care female
Ms. Sita Sapkota SaysAug 22, 2016

I have bought a recharge card of rupees 500, but when i tried to recharge it is saying that, that pin is incorrect.

Customer care male
Mr. Asharam Chaudhary SaysJun 13, 2016

I have lost my cell phone in which set I used to use this number(009779809734259) please need to spoil this number or close it as soon as possible.

Customer care male
Mr. Parash SaysJun 01, 2016

Dear sir

i have been frequently reciveing scam message. Like k tapai mayalu keti sanga kura garna chahanu huncha. Please do the necessary action to stop such message. Parash rai 9818516092.

Customer care male
Mr. Bibek Bishwas SaysMay 17, 2016

9816722686 It is My number. For what the balence is incresed atomatically from my account.

Customer care male
Mr. Nima Tamang SaysMar 04, 2016

I can not take loan and cannot recharge my account it says that you are in the black state how this happend i also do not know please i really need help for this

My number- 9808237026.

Rizwon Gurung Customer Phone Number
Mr. Rizwon Gurung SaysOct 18, 2015

Please help me from this problem the SIM has black list because the one recharge card had not been recharge and tried it, but it say your SIM is in black list state. Please solve it:-980111277.

Kamal Raj Giri Customer Phone Number
Mr. Kamal Raj Giri SaysApr 08, 2015

I have purchased prepaid SIM card on Darbar marg Ncell Center, but the SIM card has not been activated. Purchases date : 2071/12/25Purchases Time : 3:00 PM.

Customer care female
Ms. Sobit SaysDec 26, 2014

I want to block my lost mobile SIM number Please lemme know the procedure. I am residing in India now.

Customer care male
Mr. Dibash SaysDec 18, 2014

My phone is lost and SIM to now i do not know how to block my SIM and get it back? It was given me by my father.

Customer care male
Mr. Jk Tater SaysDec 11, 2014

Yesterday I recharged for Rs 100. In less than 24 hours today the balance has come down to almost nil Can you explain me why it has happened so. Please scrutinize and let me know. For the time being I have borrowed Rs 20 from you.

Customer care female
Ms. Jhuma Rai SaysDec 06, 2014

I lost mobile and Ncell SIM card. So how i can find out. Last night also i make call it was ringing. So any possible to find out that. Mobile number 009779816001294

Kind regards,

Customer care female
Ms. Sunita Shakya SaysOct 16, 2014

Why the new programs has not been published and branding in this Swoyambhu Dallu Awas. We are selling your Ncell SIM card from the beginning and you have not given any of the service facility to us. Our board also has been teared and we requested you for the Ncell Shop. Your company member visited our shop and they told us to re-visit, but they didn't come up to now. If you will not give us any good facility, then how can we give the good facility to our customer? How to sell the SIM cards?
Our outlet shop name is Swoyambhu. Communication Center Dallu Awas
Contact number is 9803205178.

Customer care male
Mr. Ker Singh SaysOct 11, 2014

There is a no doubt with Ncell is the best telecommunication in the Nepal, but you have to change few things like when we call from Aboard it will take long time to ringing. Even after ringing that number divert somewhere without notification number holder. The real story what happen with me. I called my home(mobile number 00977 9806971095) after two rings it is divert or i do not know i received some unknown voice. When i confirmed from my family member she said the mobile with me and i did not receive any phone calls from you. It happen so many times. So can you please find out whats happen exactly? I am waiting from your right feedback. Then i will decide i have to continue with Ncell or not. This is very serious issue not with me only i have so many friends they face also same problems. My contact number 00973 36572104.

Customer care male
Mr. Ker Singh SaysOct 11, 2014

There is a no doubt with Ncell is the best telecommunication is the Nepal, but you have to change few things like when we call from Aboard it will take long time to ringing. Even after ringing that number divert somewhere else without notification number holder. The real story what happen with me. I called my home(mobile number is 00977 9806971095). After two rings it is divert or i do not know i received some unknown voice. When i confirmed from my family member she said the mobile with me and i did not receive any phone calls from you. It happen so many times. So can you please find out whats happen exactly? I am waiting from your right feedback. Then i will decide. I have to continue with Ncell or not. This is very serious issue not with me only i have so many friends they face also same problems.

Customer care male
Mr. ramesh SaysOct 10, 2013

Im frm India...and my relatives is in nepal and ncell number locate in nepal, can we recharge ncell number from India ? any webite or online available.

contct email is rameshvdh@gmail.comn

Customer care male
Mr. Akash Thapa SaysSep 29, 2013

Please block this below two numbers because of this SIM card user using this numbers in a wrong activities like you can say telecomunication criminal activity. And if the customer care will not take care regarding this complaint then I have to go with police case. So please block these number withing few days. And the number is:

1. 9814440944

2. 9811998143


Customer care male
Mr. shyam Says Mar 24, 2016

Someone keep blackmailing me by this number 9811085000.

Customer care female
Ms. suresh SaysSep 06, 2013

i have too problem by miss call and make me diturb by numbers. So, how to block that numbers please inform me. My num. Iz 9808605192.

Customer care male
Mr. KESHAV KHATRI KC SaysSep 03, 2013

When somebody calls me it says please check the number the number you have dialled is incorrect.But the number is correct .What should i do to fix this.

Customer care male
Mr. bijay koirala SaysAug 31, 2013

after i recharged my ncell mobile i immediately activated 40 MB pack, but i did not get 40mb free.why ncell try to fake to people saying this offer that offer will be provided.i want to get my money back by ncell now.plz return my money otherwise i have got many more problem with ncell .surely i will call media now.this is too much fake to people in every no need ncell.if you really resolve my problem my mobile number is 9803345848 and email ID is

Customer care male
Mr. bishnu SaysAug 28, 2013

my problem is when i recharge money i have to send in nepal ncell number, but there is a message sorry this number cannot receive money because this number is not prepaid make sure that this number is prepaid ?

Customer care female
Ms. srijana SaysAug 20, 2013

I lost my phone i want to use same number, but customer care said that number is not mine infact i bought number wid my citiznshp and using dat number since four years. Can you please help. I hav all fa document dat i get while purchasng sim

Customer care male
Mr. arpit kumar jaiswal SaysAug 17, 2013

I have visited your ncell center in butwal and booked a post paid no monthly rupees 1000 scheme which last five digit was similiar with my ntc no.and the lady staff of your center assure me that they will make me a call after receving the no i asked them to provide the office no so i could make them call to know if i am able to get the same no because i have to travel 25 km to reach your office, but your staff neither make me call nor provide office no.amost after two weeks also,i reached the office last friday they answered me that they have lost my form which i filled at the time of booking and when i asked them why dint they make me the call the relply was "its not our duty to make a call you should visit the for your no."
i was surprised hearing such words from your staff which claim for excellent customer service. so i heartly thanks for such excellent service and kindly request you to void my no which i was not able to get because careless of your staff.

Customer care male
Mr. Narayan SaysAug 12, 2013

Sir i am from Gorkha Taple. The Ncell tower is situated in Taple and Choprak which is far from my home about five and 7km. The problem is the network is not clear. So i want to request that please check the capacity of these two Ncell tower.

Customer care female
Ms. SMITA SaysAug 12, 2013


Customer care male
Mr. harivansh SaysAug 11, 2013

sir m in dehradun uttrakhand
m not gttng ncell service here please enabley roaming services my number is +977 9811840703
its imp sir

Customer care female
Ms. sonam SaysAug 11, 2013

i activated paisa double offer,but yet i have not receved the double balance,ncell deducted 100 rupees from my balance for the activation of double offer,when will i get my double balancce???

Customer care male
Mr. Amrit Poudel SaysAug 06, 2013

I lost my necll number 9805868907 .. so i want to close that number what i must do!

Customer care male
Mr. Mahesh Prasad Shah SaysAug 05, 2013

I am using SIM number 9815744699.when I replaced that SIM from my old mobile set Nokia to Duel mobile set In Karboon, now I found two SMS is frequently send to my wife's Ntc mobile 9842837388 regarding another person using that SIM whenever I swich on the mobile set. No mobile tracking system was in my old set. please rectify the problem. Thanks
mahesh Prasad shah ,Deputy Director Udaypur Cement Ltd.
Cell number 9842820787

Customer care male
Mr. rajesh tharu SaysAug 03, 2013

Please i need. a call numbers miss using. by my friends can you please sand me call information since may/15/2013 to July/30/2013 my number 9807559987. please help me.

Customer care female
Ms. bimala kumari saba SaysJul 19, 2013

Dear sir.madam
I would like to know my own number in coming report.from three months.may i check from on line or not.below given number and details is mine .


Type of seam - Priped

Respected Ncell No.009779815035590.

please kindly send to me in coming call details. thanks

Customer care male
Mr. rohit khadgi SaysJul 17, 2013

I have problem using viber with this me number is:9803598688

Customer care male
Mr. 9813779161 SaysJul 13, 2013

sir I am Deu Bahadur Thapa Magar. I would like to close this number 9813779161 which I lost before two Months. Somebody is still using this number. My contact Nu is 9841431237
Thank You for Kind cooperation

Customer care male
Mr. Pitamber Sharma SaysJul 12, 2013

I have just yesterday subscribed to ncell connect.
1. It takes a lot of time to connect internet.
2. The connection is too slow. It takes ages
3. The customer care contact number 9805554444 is not picked up.
My phone number is 9802049035.

Customer care male
Mr. BIKRAM SaysJul 05, 2013


Customer care male
Mr. deepak kharel SaysJun 30, 2013

this number 9814426697 every time given me miscal please give me this number name I am from dubai my emai ID

Customer care female
Ms. Aashma Dahal SaysJun 28, 2013

I am a Customer of ncell.I want to activate prbt song in my cell phone, but i do not know the process to do it.Can you please tell me how to activate prbt song in my cell phone?

Customer care male
Mr. fairwin wahlang SaysJun 23, 2013

i over scratched my recharge card. can you please refund me the balance . serial number no.9807253683

Customer care male
Mr. Ramesh yadav SaysJun 22, 2013

my phone is lost at Kathmandu(Nepal).I have to closed my NC ell company cell number 9816475211. after getting any information about my cell no 00919407617200and Email ID contact.

Customer care male
Mr. ser Bahadur b k SaysJun 14, 2013

please I need. a call information. my number miss using. by my friends can you please. sand. me all call information since August. 15.2012 to June
10 number is please
hallp. me

Customer care male
Mr. Jovial SaysJun 09, 2013

How to register my number?
is there anyway that i can send web SMS from abroad
i do not have password to login

Customer care female
Ms. sushma SaysMay 30, 2013

i got an unknown call from nepal and i talked to him about half an hour.and i know that guy called me from ncell.i am in hongkong here i tried for every possiblities, but there is no any record .can i get voice record of that call??what are the conditions??please hep me.

Customer care male
Mr. bijendra SaysMay 26, 2013

I have purchased rupees 50 recharge card, i entered 13 digit pin code,it showed successfuly recharged, but when i checked my balance, it is showing rupees 00. i can give you serial number of the card : 160144000105206, please help me how would i get return worth rupees 50. myemail is

Customer care male
Mr. Bhojraj Shrestha SaysMay 23, 2013

i have ncell number 9815359642. New I am in India. so i had activated ISD roaming service, but this time m not getting registered here, but on Tuesday once i got registered after 3hrs of leaving Nepal, but since last two days I am not getting any network here(kolkata). Plse try to solve my problem

Customer care male
Mr. Laxman SaysMay 18, 2013

Can you block this number ??
9807296717 .
This number alwayes call me
and also miss caal me
at night please plz pplz something do that person ..

Customer care male
Mr. Arun b Sapkota SaysMay 11, 2013

Recently I bought 500 MB on package plan and I suppose to charge Rs399 , but you have charge me Rs459.87p
Coud you please explain me why is this?
My number 9804162686

Customer care user complaints