O General Air Conditioner Mumbai Customer Care Phone Number

022-4421-1212 /022-42455300/02

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O General Air Conditioner Mumbai

O General is a most popular air conditioner series in India produced by ETA General Private Limited. O General is a combined company of Fujitsu General Limited. The company is involved in the Indian air conditioners industry since 2000. O General company production plant is located in Pondicherry, India. ETA General Private Limited or EGPL provides a complete range of air conditioners like Splits AC, Ductable AC, VRF Systems, Windows AC, Cassettes AC etc. Apart from this, the company also does the business of Inverters in India. O General company has strong foot prints in India through service centers, dealers and sales offices. One of the O General AC customers support centers is located in Malad West, Mumbai, Maharashtra, India. The same customer care number of O General Air Conditioner Mumbai listed above is also used for O General Air Conditioner Mumbai price, AC service Mumbai, O General Air Conditioner price, O General split AC, O General window Air Conditioner, O General Air Conditioner review, O General Air Conditioner wiki and O General Air Conditioner manufacturers.

Important Contact Numbers And Email Addresses Of O General Air Conditioner Mumbai

Below cited are the important contact numbers and email Id's by the help of which the interested customers may get information about O General Air Conditioner Mumbai:
  • Dy General Manager - Sale: 93233-80560 jawaz@etageneral.com
  • (Senior Sales Manager - Sales & Mktg): 9819932149 aamirshaikh@etageneral.com
  • (Dy Manager - Sales): 98676-02424 sridhar@etageneral.com
  • (Area Manager - Sales): 99303-67888 alpesh@etageneral.com

Contact Information Of O General Air Conditioner Mumbai

At Mumbai, O General Air Conditioner is active and alive through branch offices, business agents and associates. Customers willing to join the O General Air Conditioner are appealed to make use the following means of communication:
Regional office
ETA General Pvt., Ltd.
101-102, 1st Floor, Grotto Heritage, Opp.Orlem Church,
Marve Road, Malad – West, Mumbai - 400 064
Phone. No.: 022-42455300 / 02
Enquiry: info@etageneral.com
Customer Care: customercare@etageneral.com

O General Air Conditioner Mumbai Address

The address of O General Air Conditioner Mumbai is No-101, 102, First Floor, Grotto Heritage, Opposite Orlem Church, Marve Road, Malad West, Mumbai, Maharashtra, India.

O General Air Conditioner Mumbai Website

The Website of O General Air Conditioner Mumbai is www.generalindia.com.

The postal and official address, email address and phone number (helpline) of O General Air Conditioner Mumbai Service Center and O General Air Conditioner Mumbai customer care number is given below. The helpline of O General Air Conditioner Mumbai customer care number may or may not be toll free.
O General Air Conditioner Mumbai Phone Number Customer Service
If the contact information is incorrect, please let us know Here

O General Air Conditioner Mumbai Source of Knowledge


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O General Air Conditioner Mumbai Customer Care Number Complaints and Reviews

Customer care male
Mr. Ravindra Nahar SaysAug 10, 2016


Customer care female
Ms. Parshuram SaysAug 01, 2016

O General ac purchase

Customer care male
Mr. D Nair SaysJun 16, 2016

1 Ton OG split AC need repair at 51-52 Free Press House, Nariman Point, Mumbai 400 021. Mob. 098205 43272.

Customer care male
Mr. Mihir SaysMay 31, 2016

Two years back had bought O General split air conditioner from shop in name of FAIR TRADE IMPEX opp Dun Apartments Tardeo, Mumbai 400034, ever since then i have been facing issues with the AC, this is the third time in past two years the AC is not working, in this hot climate its already ten days and nothing has been done. Tired chasing the suppliers for help and service, should we lodge complain on higher level against the defective AC given to US. Awaiting prompt response and action from the company.

Customer care male
Mr. R. S. Padvekar SaysMay 17, 2016

I have purchased O General Air 2T Split Air conditioner on 1st June, 15. It is due for service within warranty and bad odour R. S. Is emitted. I tried all contact numbers given in this Web Site, but there is no response. It is shocking to see bad management of the Company. Can I expect response from Manager(service) O General. My cell No. Is 9969928137. R. S. Padvekar ADVOCATE.

Customer care male
Mr. Jacky Purohit SaysMay 16, 2016

Hi, i am Jacky Purohit . I have bought o genral one ton split air condition from vijay sales andheri west. I had bought it last year on 6/8/2015. I have just received one free service till now and secondly my air condition has stoped working. It blows hot air. On trying to call customer care there is no response at all. Please help me beacuse i run a showroom and i am not able to get people in my showroom. My number registered is 9820256776

ac is bought on name of my company jacks vogue.

Customer care male
Mr. Amit Sawant SaysApr 24, 2016

Hi, I am using window AC, it's just a six month older now there is some issue with the compressor. Please send someone to my place to resolve the issue. Second thing water runs out from front panel of the AC this is first time I had such issues with OGenral brand. This is my most trusted brand from the AC. Please help me to solve this issue.

Rajesh Shah Customer Phone Number
Mr. Rajesh Shah SaysJan 16, 2016

My air condition free service is due
send your engineer.

Pradeep Customer Phone Number
Mr. Pradeep SaysDec 04, 2015

I have purchased O General 1. five Tonne AC in August 2014. It has started giving trouble in just 15 months.complaint was lodged vide Complaint No. MUM 11512010158. Your Engineer(Atif) told that there is fault in Censor so after Cut off, Compressor does not restart. Hence censor has to be replaced.company like O General is producing such defective machine is shocking. You are requested to do needful or I have to file complaint before Hon. Consumer's Court and on Social Media.

Customer care female
Ms. Kiran Rajurkar SaysSep 11, 2015

I have purchased air condition two years back and its in warranttee period. In may i have just cleaned the wings of air condition and now they are not rotating. And air condition become instant very chilled cooling though temperature we kept on 26degree. I have4 tried your number Multiple times, but no response from your side so please its my kind request give me service as early as possible.

Bharat Shah Customer Phone Number
Mr. Bharat Shah SaysJul 02, 2015

I was planning to purchase a split air conditioner, but they say your company does not provide any pipe, and the installation charges are also very high even if you purchase Inverter account. Id my information correct ?I have not decided as yet, what should I do.

Empire Industries Ltd, Vitrum Glass Customer Phone Number
Mr. Empire Industries Ltd, Vitrum Glass SaysMay 18, 2015

We have purchased O General make 1. 5T Window Air Conditioner in Aug 2013. Sr no of product is 500196310139000471. Model is Duracool GWRACO18DRe020. The compressor of the said A/C is not working. We have purchased this from M/S Alliance Air-Tech Engg., Navi Mumbai 400 708. This shop is now closed since owner died a month before. We need immediate service for this compressor. Please help. Our Address Vitrum Glass, LBS Road, Vikhroli (West) Contact No. 9869386865 / 022 25786666. Regards, S. D. Mhatre.

Hardeep Sandhu Customer Phone Number
Mr. Hardeep Sandhu SaysApr 26, 2015

Have bought a O general one ton AC on 19 March 15. There is some rattling sound coming in the AC which needs to be rectified on priority. Address is B/805 Legend Apartment, Behind Vakola Church St Anthony Street, Santa Cruz East Mumbai. Tele 9930072708. NAME Hardeep Sandhu .

Customer care male
Mr. Navneet Bhiva Worlikar SaysMar 29, 2015

Respect Madam/Sir I had purchased a one tone air condition on December 2014 needs For free company servicing. My residential address is 49/C, walmiki chowk, world village, Mumbai 400030 my cell number is 9920362657.

Customer care female
Ms. Jyoti Kumari SaysMar 27, 2015

Yesterday evening, my new O General Split AC was installed by the technician of O General. Water started to come out from the AC just after running ten minutes. I complained several time to solve this problem urgently, but, still no body came to my house to solve the problem from the Company. While, it is branded new AC. I did not use it even 15 minutes properly. And does O General provide such type of services to their Customers? I purchased it so that I would not face any type of problem in future. But, I am facing problem from starting.

Customer care male
Mr. Bharati SaysMar 05, 2015

I had called customer care for service of my o general split air condition on 27. 02. 15. On 28. 02. 15 two boys came for the service of my air condition. They were not even able to open the air condition. They have also broken a small part of the cover. On 02. 03. 15 I have again called customer care and given these details. Nobody has bothered to call back. It is the customer's duty to call again and again for the service. Today again I have called so that at least I can get the service on Saturday. The persons at customer cares asks me as to why did I send the boys back even after telling him that they were not even able to open the air condition. It is very pathetic that a company like General is having such persons for servicing who can not even open the acs. I wonder when will my air condition be serviced by the right person.

Customer care male
Mr. Hatim Harianawala SaysJan 18, 2015

O General free service for 1. five Ton Window AC is due. Address: 504-B, Heritage Bldg, 4th cross lane, Lokhandwala Complex, Andheri West, Mumbai 400053.

Customer care male
Mr. G Vinod Kumar SaysDec 25, 2014

My Name is Vinod and I have bought an O' General AC this year. I had tried to contact the customer care number multiple times, but never received a response. I am looking for AC service. Will some one pick up the request and send the engineer for a service check to the below mentioned address on a Saturday or a Sunday Please. My address: G. Vinod KumarEmp 25, 201, Pluto CHS Ltd, Near Ramas Hotel, Thakur Village, Mumbai - 400101.

Customer care male
Mr. Nilesh Mehta SaysNov 04, 2014

We have purchased two numbers, two tonne five star air condition from Vijay sales Santacruz. As suggested by Vijay sales, we arranged a site visit of O General engineer to find out length of tubing required. We paid RS 1000 for this activity. Today, swastika engineering services person came and suggested that machine can not be installed in view of so and so reasons. We believe O General is responsible for this mess and we request you for your immediate response. Regards,
Nilesh Mehta

Customer care male
Mr. shashank jalgaonkar SaysOct 29, 2014

Dear Concern, I have registered many complaints since August 20, 2014. Since there your customer care is so reluctant to respond on this. From last three weeks your Gurgaon customer care center making us fool by just giving appointments and not resolving problems. It is very stressful and irrational for us. Please look into matter on urgent basis. Please note my records of complaints MUM11408200025, MUM11410100064, MUM11410250056, MUM11410210090. Please treat this as urgent

Customer care male
Mr. Giren Shah SaysOct 18, 2013

We have bought two air condititioner from Authorised Stokist At Mumbai in the Month of March yet Both Air Conditition has not been serviced. We have made several calls to them each day they are telling that they will send the man, but till today they have not send the man.

We had Purchased from M/s. Vikas Sales Services. Their invoice number791/VSS/12-13 dated 12/03/2013 and invoice number798/VSS/12-13 dated 12/03/2013. mY CONTACT number 9323451644 (Mumbai) I hope you will do the needful.

Customer care male
Mr. Prakash Vora SaysSep 30, 2013

MY Air Conditioner is not giving cooling at all.
Model: 1.5 Ton Split A.C.
Model number is ASGA18AET
Serial number is T056989
Outdoor Serial number is AOGR18AETH
Date of Purchase: 24-06-2012
Bill number 40086
Dealer Name: Virani Electronics
Dealer Address: 8, Dattani Shopping Centre, Next to Sarovar Hotel, Kandivali (West), Mumbai - 400067.

I have tried to Contact at Customer care number today, at telephone number 022-44211212, 022-42455300/02, but nobody is picking up the phone.

Please look in to the matter urgently.

Customer care male
Mr. MANOJ SaysAug 22, 2013

we are using your Ductable air condition in our club from long time, but now it had started troubling and non operatinal from a long time .please send someone from your engineering dept to check the issue as soon as possible since it is fitted in our Gym and its embarrassing for us to not serve our customers properly.
Its a 8.5 tone machine
located in CLUB Gym
ADD: Dosti Club Hi Fly, china mill compound, Tokersi Jivraj Road, Parel - Sewree, Mumbai - 400 015.
9619308832 MR. MANOJ Kumar YADAV

Customer care user complaints