Hampton Bay Customer Service Phone Number

Phone Number of Hampton Bay is 855-434-2678 / 1-866-875-5488 / 1-866-875-5490 .
Hampton bay is an retail company that deals in ceiling fans, lights and furniture. Hampton bay is one of the most popular brand of ceiling fans in the market. Hampton Bay company make 270 different ceiling fans to match any taste, style, or need. The Hampton bay company is the largest retail company. The Hampton bay company product such as Hampton bay ceiling fans, Hampton bay Lights, Hampton bay furniture, Hampton bay air Conditioners. Hampton Bay deliver stylish chandeliers for homes and restaurants. The chandeliers comes with brass fines consisting of six white candle sleeves. The chandeliers provide a conventional experience when you have dinner under candle lights.

Customer Contacts Of Hampton Bay


For Consumer Account:
USA customers call: 1-866-875-5488
Canada Customer call: 1-800-747-3787

For Commercial revolving contact:
USA customers Call: 1-866-875-5489
Canada Customers Call: 1-800-668-5336

Commercial Accounts Contact:
USA Customers: 1-866-875-5490
Canada Customers: 1-888-308-5080

Ceiling And Remote Fans Of Hampton Bay


Hampton Bay provide wide range of Ceiling fans that suits every Households. The Fans comes in different colors and in range of 4-6 blades. The Ceiling fans of Hampton Bay usually consists of four colors that include Silver, bronze, black and white. Hampton Bayy uses all the latest technology in their products. The ceiling fans also consists of LED lights that make them a master piece. The fans are made to suits small as well as big rooms. Hampton Bay provide all the spare parts of its products, the ceiling fans are brand of home deport and one can purchase the Fans from any of the outlet store of Home Depot. Hampton provide Ceiling Fans that can be operated by remotes. This feature make the fans popular brands among customers, so where ever you sit just press the remote and enjoy the cool breeze without standing up for the hectic on and off switching. Hampton also deliver new remotes in case of old remote misplaced or any fault occur.

Hampton Bay Lights And Furniture


Hampton Bay manufactures designed lights both wall lights and track lights. The track lights are covered with best glasses that add charm and beauty to lights and make them ideal to light up your homes. The wall lights are made on the pattern of traditional Lantern caged with iron finish that make them attractive. the lights are covered with wires vertically and horizontally that make them to appear as windows. The outdoor lights are made up of weather resistant material to enhance the durability of bulbs. Hampton Bay is a known name in the field of home furniture as it is in the sector from last many years. Hampton produces both indoor and outdoor furniture with elegant designs that matches the needs of every household.


Hampton Bay Address


The address of Hampton Bay is New York, United States.

Hampton Bay Website


The Website of Hampton Bay is www.hamptonbay.com.

Hampton Bay Customer Support Service Phone Number


The customer support phone number of Hampton Bay is 855-434-2678 / 1-866-875-5488 / 1-866-875-5490 (Click phone number to call).




The postal and official address, email address and phone number (helpline) of Hampton Bay Service Center and Hampton Bay customer service phone number is given below. The helpline of Hampton Bay customer service phone number may or may not be toll free.

Click Here To View Hampton Bay Customer Service Phone Numbers


Hampton Bay Phone Number Customer Service

What was the response after calling on specified numbers? To Write Click Here
If the contact information is incorrect, please let us know Here



View Contact Detail Like Phone Numbers



Hampton Bay Source of Knowledge


urlm.co/www.hamptonbay.com
hamptonbayoutlet.com/
www.hamptonbay-ceilingfans.com/
www.hamptonbay.com

Your Complaint, Suggestion, Complication, Review To Hampton Bay

Message
  
Your Name
Email Address
Your Photo
(Optional)
Screenshot
(Optional)
Gender
Male
Female
Image Text
Customer care captcha

excoto.com Advertisements


Hampton Bay Customer Service Number Delineated Here With Complaints and Reviews

Customer care female
Ms. Marsha Rohner CallsDec 13, 2018

Ms. Marsha Rohner On Phone To Hampton Bay Service
I have a ceiling fan that one of the fan blades broke off it's bracket (Model CC-52HD; SKU 522-861; Serial 011561; Vendor 205746 and UPS 756266820035). I am looking at how to find a replacement fan blade bracket.

Reply
Customer care male
Mr. George Engert CallsMar 29, 2018

Ordered two Hampton Bay “Fall River Motion Patio High Dining” chairs on Home Depot web site and paid with credit card. Got notification on Tuesday that items were ready for pickup at store. My Home Depot order number was W926504021. When I arrived at the store, the box was brought up front, and that’s when the Customer Service person advised me the chairs were “recalled” and they could not sell them. Can you folks verify the “recall” story? My suspicion is that Home Depot realizes they were priced too low on the website and wouldn’t let them go for the price I paid. My email is gke67@yahoo.com and my phone number is 770-833-0018. We plan on going back to Home Depot tomorrow, so I’d appreciate any info as to whether that recall is valid. Thanks.

Reply
Customer care male
Mr. Normandy Perreras CallsJun 25, 2017

Mr. Normandy Perreras On Phone To Hampton Bay Service
Hi There,
I have purchased a Birmingham PC Hardtop Gazebo Model L-GZ340PS-3D-E last week from Home Depot North Queen location in Etobicoke dated June 17, 2017 with receipt 7011 00010 50947. When I picked up the gazebo and I noticed that the box was damaged(no choice to change last unit), but did not realized after I installed and assembled the unit that the one poly carbonate roof (K3) was damaged and I am planning to return it, but was advised by home depot representative to contact you guys for replacement. Please advise before I dismantle this Gazebo and return it(I spent five hours for installation). Hope to hear from you soon. Thank you.

Reply
Customer care male
Mr. Dominic Olson CallsJul 01, 2018

I purchased a Hampton Bay three person cushion swing from Home Depot 6/28/2018. The number on the box is 1002 062 613. This box was sealed up when we got it. It is missing the Manual or instruction book, the bolts and the canopy. The rods and other cushions appear to be in the box. Can I get these components or do I need to take it back to the store. Thanks.

Reply
Customer care male
Mr. Mike CallsJun 10, 2017

Mr. Mike On Phone To Hampton Bay Service
We need help fixing ceiling fan fixture wwe cant figure what wires go together to fix fan fan doesn't work, but light does.

Reply
Customer care male
Mr. Stan Pasky CallsJun 05, 2017

Mr. Stan Pasky On Phone To Hampton Bay Service
Looking for Reef Aqua seven ft. ten in. X ten ft. Indoor/Outdoor Area Rug SKU 1001535080


Can you help?.

Reply
Customer care female
Ms. Monica Miller CallsJun 04, 2017

I am in need of assistance, but do not have a way to reach anyone. Home Depot cannot assist me. I purchased the Statesville patio set. One of the post that goes on the bottom of the table is missing. These pieces screw into the bottom of each table leg. The post is used to keep the table balanced. I sent an email to Hampton Bay and I have not received a response. Home Depot tells me to contact Hampton Bay. I would just like to purchase two of these pieces. I would like to know how I can get them so I may begin to use my patio table. I would appreciate some assistance.

Reply
Customer care female
Ms. Rebecca Lukins CallsMay 12, 2017

We purchased a home with Hampton Bay fans. Our issue is the lights flicker,
we purchased new bulbs, but that did not cure the issue. Hopefully you can give us some direction.

Reply
Customer care female
Ms. Joanne CallsMay 03, 2017

Ms. Joanne On Phone To Hampton Bay Service
Can you please tell me where i can purchase a replacement for the steel center tile with hole.

Reply
Customer care male
Mr. Joy CallsJun 03, 2018

I have a Hampton Bay ceiling fan and need a replacement globe. Please let me know what low, but I need and how I can order it. I am attaching a picture because I don’t know what model my fan is. Thanks.

Reply
Customer care male
Mr. Ron Perry CallsSep 24, 2017

Mr. Ron Perry On Phone To Hampton Bay Service
I purchased a solar umbrella a few weeks ago from Home Depot in Tustin, CA. The solar lights do not work. I screwed in the solar device on top and plugged in the Cable. Ive tried to turn on the lights from the switch a number of times and the lights do not illuminate. Is there anything else I've failed to do? I would rather not return it since it would be a hassle to disassemble it. The numbers on the umbrella are 2000749 and 082017. Your assistance would be really appreciated.

Reply
Customer care female
Ms. Arline Daniello CallsNov 05, 2018

Ms. Arline Daniello On Phone To Hampton Bay Service
Purchased Patio Cover 6971080380068 on July 21, 2018 to cover my new outdoor dinning set with glass top table. Patio cover stuck to glass table top - probably due to heat from the sun. Had to peel the cover off the table and struggled to get the marks off the brand new table top. After that the center part of cover was no longer water proof - the part that had to be peeled off the glass table. I live in New Jersey where the temperatures are not extreme - this should not have happened. I would like a refund. I have attempted to attach my receipt below. I will send the cover back to you if you pay the shipping cost.

Reply
Customer care male
Mr. Kyle CallsAug 27, 2017

Mr. Kyle On Phone To Hampton Bay Service
Hello. I bought one of your "slate outdoor wood burning fireplaces" a week ago. There is fake stone at the base of the fireplace that I noticed today looks cracked. I have a picture of the reciept and crack that I mentioned. I just think its easier to replace the part than to take the whole thing back. I am in Brandon MB btw.

Reply
Customer care male
Mr. Ronnie Evans CallsDec 17, 2017

Mr. Ronnie Evans On Phone To Hampton Bay Service
Trying to make a claim on my fan motor that is making noise. 727-365-7172.

Reply
Customer care male
Mr. Edwin Otero And Stephanie Otero CallsDec 02, 2017

Mr. Edwin Otero And Stephanie Otero On Phone To Hampton Bay Service
I ordered the Redwood Valley five piece patio fire pit seating set with Quarry REd Cushions on 10/28/17 and it showed in stock when I placed the order. I then received an e-mail that it was out of stock and they didn't know when it was going to get back in. I then saw on November 28th that they were expecting new stock as of 12/1/17. I called home depot to ensure that the item would be shipped and they assured me it would. Now today I get online to check the status and now it says not expecting stock till February 1. What happend to the Dec one stock and why was my order numbert filled.

Reply
Customer care female
Ms. Rose Neal CallsJul 13, 2017

Ms. Rose Neal On Phone To Hampton Bay Service
I just got a base from you. I already got a new base months ago so this one is extra. What do you want me to do with it? Would it be possible to get a top part for the base you sent us? )we threw out the other swivel chair because at that time we didn't know you would replace the broken base) Also, one of the seat's fabric is torn. Can it be replaced or repaired?
Rose Neal .

Reply
Customer care female
Ms. Sue Harrison CallsNov 08, 2017

Ms. Sue Harrison On Phone To Hampton Bay Service
I cannot find a fan heater box replacement for an electric stove I purchased approximately two years ago. It's a beautiful stove that I will have to throw out. I am very unhappy about this situation. The model is EST-540T-40R.

Reply
Customer care male
Mr. Ernie West CallsSep 19, 2016

Mr. Ernie West On Phone To Hampton Bay Service
I have just installed your wired doorbell item 1000162518 model. No. Ch2732-02 it works, but it goes dong on the packaging it says it will do dong or ding dong, how do I get it to ding dong, nothing on the packing or instructions says how to set, what setting you want. Thanks.

Reply
Customer care female
Ms. Letha CallsAug 28, 2016

Ms. Letha On Phone To Hampton Bay Service
I purchased a sectional, chair, ottoman, lounger, and table with four chairs and the chousin are just falling to pieces. I have had the product for a year and have all proofs of purchase this product should last a lot longer I would think. Please someone Hope you can help.

Reply
Customer care female
Ms. Debbie Noble CallsAug 27, 2016

We are looking for cast aluminum patio furniture for a beach house. We would like to have the furniture unpainted. Our present furniture's finish peeled and flaked. Is it possible to get the Hampton Bay cast aluminum patio furniture unpainted? If I understand it comes with a powder coated color finish. This is what was on the furniture we have that has flaked off. Thank you.

Reply
Customer care female
Ms. Zuzana Capeau CallsAug 14, 2016

RE: Hampton Bay LED Track Luminaire Model 16031KIT - Biege finish

I bought two track light sets in 2013. Each came with three dimmable LED lights that were supposed to last for years. I have four dead lights today. I am dismayed that I cannot replace the bulbs in these units and am expected to purchase complete replacements at $ 49. 95 per piece. With six units - that is over $300. 00 in total. This is unacceptable. I would like a refund for all six of these lights so I can purchase different units that have removable bulbs for the future. Please let me know what you can do to accommodate my request. Sincerely - Zuzana Capeau .

Reply
Customer care female
Ms. Esther O bri CallsAug 11, 2016

I purchased the Hampton Bay Simone patio collection from Home Depot several years ago. The paint on the entire patio set is falling off and went to Home Depot to try and find a match for the paint, there was none. Home Depot suggested i contact Hampton Bay directly and could not provide a phone number. After a Google search i found 866-875-5488, which is actually Home Depot credit services. Is there anyone in Home Depot or Hampton Bay that can assist me?

Sincerely,
Esther O'Brien.

Reply
Customer care male
Mr. Bruce Baillie CallsJul 25, 2016

I purchased my third Hampton Bay ceiling fan (model 41350) for my home. Thew instillation is simple and straightforward. When I finished, the fan or lights would not come work. I connected the fan direct and it worked just fine. I tried the remotes from my other fans and they did not work. (Of course I set the dip switches). My new remote would not operate the other two fans either. Since Hampton Bay offers a one year warranty, I request a new receiver and remote. I will send you the defective ones for your review.

Reply
Customer care female
Ms. Kathryn CallsJul 22, 2016

Ms. Kathryn On Phone To Hampton Bay Service
I would like to make a complaint regarding customer service overseas that represents Hamptom Bay Fans. I was hung up on six times over a course of two days, gave a customer service number to the Alamo Car Rentals (800/462-5266), put on hold and then hung up on. The overseas service is the WORST EVER What a waist of money and such poor representation of your company.

Reply
Customer care male
Mr. Ulysses Rodriguez CallsJul 20, 2016

Mr. Ulysses Rodriguez On Phone To Hampton Bay Service
I purchase four Low voltage 120 watt digital transformer for landscape ligthing on 03/12/16 at home depot store in Mayaguez Puerto Rico they was working perfect up to this month light start to blinking I change the transformer and it start to work ok I now the transformer have two year of warranty what I have to do.

Reply
Customer care male
Mr. Rehman Ratnani CallsJul 17, 2016

Mr. Rehman Ratnani On Phone To Hampton Bay Service
I purchased Hamton Bay ceiling light fixture(SKU 1000 773 910)
from Home depot on Friday and booked the electrician to install in my bedroom. When he opened the box the following defects were found, it is mu guess that someone bought this and returned to the store and they just tapped the box and put on the shelf. 1) The Fixture code 773546244749, description: Addair Ceiling Light, Oil-Rubbed Bronze finish, Frosted White Glass shade, uses (5) standard bulbs up to 60 watts, size 18. 3in D X 14in. H
The ceiling fixture is not straight and lots of lines or tool marks. The Frosted whit glass shade is chipped on one side with small crack. I went back to Home depot and they do not have this in stock and do not carry any parts etc. They recommended me to call the company to send me new without any defects. I need to have this for the electrician who is coming next Friday to install and do not want to pay him twice if I do not receive the replacement fixture by Friday. Thank you.

Reply
Customer care male
Mr. Clint Betteridge CallsJul 15, 2016

Mr. Clint Betteridge On Phone To Hampton Bay Service
Hello I purchased one of your patio sets three weeks ago at homedepot in saint john new brunswick canada. Today as I was sitting while I was enjoying the set the umbrella was blown a bit to one side. It is in a umbrella stand. The movement cause the plastic to flex and it snapped. I have attached a pic of it. The product number I got off chair is 2000749 102015. I would like a replace part so we can continue to enjoy this set.

Reply
Customer care male
Mr. David Sauls CallsJul 07, 2016

Mr. David Sauls On Phone To Hampton Bay Service
Approximately one 1/2 years ago I purchased eight landscape lights from your company (model 1ww1501l-2). Within the last two weeks, I have had to replace two of them. When I first bought them, I was told by the salesperson for Home Depot that the were led lights and would last a lifetime. When the first one burnt out, I took it back to Home Depot and was told that the light could not be replaced and I would have to replace the entire unit. Thinking now that it is only a matter of time before I have to replace the other six, needless to say I am disappointed in this product and feel the customer should be informed of this problem before their purchase. I will certainly spread the word.

Reply
Customer care female
Ms. Lori Mccormick CallsJun 17, 2016

Ms. Lori Mccormick On Phone To Hampton Bay Service
I purchased several of your solar lights on stakes last year around this time. Sku on the inside is Sku: 248566. After only a few months, all, but one stopped working. I decided to purchase new batteries because I couldn't afford the expense of purchasing all new solar lights. After replacing the batteries, all, but three still wouldn't work. two will work of I "bump" them, but only for a short period of time. I'm assuming there's maybe a short somewhere? But the 3rd still will not work at all. I purchased this brand because I thought I was getting a higher quality of light. I am very aggravated and disappointed. The globe and stakes are still fine, it's just the top where the battery goes that needs replacing.

Reply
Customer care female
Ms. Doreen Conlin CallsJun 11, 2016

I have a hearing difficult and have great difficulty with phone calls. After trying several times, dialing customer service at 1-877-527-0313, I was not able to even make my way through the menus presented. Thus, I would very much like to converse with someone by e-mail re the following matter: I need a replacement shade for my recently installed (Hampton Bay) Addair ceiling light fixture. I do hope this will be possible.

Reply
Customer care male
Mr. Helen Povey CallsJun 09, 2016

I was speaking earlier this week with Sheila in customer service about my Hampton Bay fans Windward IV 52in. I have just visited my condo before guests arrive and the replacement fan which we bought in January now does not work. The light is OK and there is faint click, but the blades are not turning. I will have to check with my guests when I can have access so that you can trouble shoot. This is not good so soon after purchase. This is the 3rd fan we have had a problem with in the same condo. We have two of these fans in the living room area. Thank you Helen Povey .

Reply
Customer care female
Ms. Clare Miller CallsJun 01, 2016

Ms. Clare Miller On Phone To Hampton Bay Service
I need some advice regarding the powder coating on my patio furniture. The set will be two years old in 9/16. On some joints and places where moisture could settle, the finish has broken down. I am not complaining on this issue, but I would like to know what is the best method for keeping the metal from rusting through. This set does not have cushions. However, I do have two patio foot rests wherein the cushions have faded. I appreciate any help you can recommend to remediate the powder coating on my patio furniture.

Reply
Customer care male
Mr. Nick Mininni CallsMay 29, 2016

I'm a long time customer and have always loved the Hampton Bay products, but I purchased a bunch of seat cushions at the beginning of last summer and have had them in a shed covered all winter. I recently took them out and noticed they had faded significantly to where I thought they had a dusty film on them and just needed to be washed To my extreme disappoint it wasn't dust. They faded and look terrible I can not look at them like this let alone invite people over to sit on them and I spent a lot of money on these things and I'm truly disgusted that I already need to purchase new cushions after only one season of use I've spent tons of money on Hampton Bay products and I'm truly hoping the company can do the right thing and rectify this situation for me otherwise I'll have to take my business elsewhere. I appreciate your time.

Reply
Customer care female
Ms. Carol Huff CallsMay 25, 2016

I purchased the Hampton Bay Fenton Outdoor Furniture four piece set. This comes with cushions, but not slip covers. I have searched for hours and cannot find the correct slipcovers for this set. I ordered a set, but they do not fit so now I am already out $200. I now have a patio set that I cannot use. I have $600 invested and we cannot use the set as the cushions are white and will show everything. I called Home Depot and they steered me to purchase the wrong slip covers. I either have to return the entire set or purchase every day cushions which do not fit it which will also cost me over $400. I am extremely disappointed in this situation.

Reply
Customer care female
Ms. Karen Dueck CallsMay 24, 2016

Ms. Karen Dueck On Phone To Hampton Bay Service
We purchased a bramford gazebo from home depot in Brandon Mb on Saturday. May 21, 2016. We set it up today, not impresssed after paying over $1000 for this item I would expect good quality. If we lived in Brandon I would have returned it. My husband had to fix parts as they were bent, some parts had to be pried apart as the roof couldnt slide in. The netting is terrible, there were six rings to attach the screen missing, they should have better attachments for the poles. The item was too heavy to return, but i would expect better product from you. We were short bolts as well. Please do something to rectify this as we waited for a few weeks for this to come and now I would not recommend this product. We chose to purchase from home depot thinking product would be good.

Reply
Customer care female
Ms. Judith Cockerill CallsApr 13, 2016

Hello :)

I purchased the Hampton Bay Marysville patio dinning set on Apr 7, 2016. When it arrived on April 12th, the ceramic tiles had become separated from their packing and two of the tiles were chipped on the corners. The missing pieces are very obvious when placed in the table. It must have been a rough trip because the box had been ripped and there were scratches in the powder coating and three of the chairs had bent legs. We were able to fix all, but the tiles, and would really be happy with our new furniture if you send us some replacement tiles. Photo attached. Thanks :)

Judith Cockerill
10629 W Roundelay Cir
Sun City, AZ 85351

623-215-4125.

Reply
Customer care male
Mr. Guy Zappa CallsMar 21, 2016

Mr. Guy Zappa On Phone To Hampton Bay Service
I had purchase a 4-Light Vanity Fixture, Model NB49302. I had installed this fixture in the down position. (Shade pointing down)
I started to mount the shades with the socket ring and found that there was very little room to rotate the socket ring in the shade. I turned the socket ring with two fingers to try to get a snug fit. Well, that is
impossible to do with a small opening in the shade. The shades are not tight against the flange. There should be a special wrench for tighten
these socket rings. Do you have such a wrench or what can be used to tighten these socket rings.

Reply
Hampton Bay Customer Service Care Phone Number 255408
Mr. John Barwick CallsFeb 23, 2016

Mr. John Barwick On Phone To Hampton Bay Service
I have not called you as I do not have the time to be put on hold as I work full time, but I am able to e-mail. For over one year I have been given the ongoing run around from Home Depot for the Charlottestown patio furniture set we purchased on line. We have been into the store on several occasions and been told as it was on line we have to communicate on line and they just turn me back to the local store. The deterioration in the cushions is heartbreaking and today Home Depot finally suggested I reach out to you directly as the manufacturer. You can see from the attached pictures the fading is horrendous Please help me.

Hampton Bay Phone Number Customer Care Service
Reply
Hampton Bay Customer Service Care Phone Number 254046
Ms. Korena CallsFeb 09, 2016

Ms. Korena On Phone To Hampton Bay Service
We purchased a patio set last year in Canada and it's been on our covered deck the whole time. A gust of wind picked up the glass right out of our table and into our sliding glass door, both shattered and cost us close to $600 in repairs. The table stated that the glass is tempered so I am surprised that it broke and there is just a few holding posts that the glass sits on, but nothing actually holding it there.

Hampton Bay Phone Number Customer Care Service
Reply
Hampton Bay Customer Service Care Phone Number 252303
Mr. Jerry CallsJan 25, 2016

Mr. Jerry On Phone To Hampton Bay Service
I installed a doorbell last year and this year and this year it rang by itself. I pushed the button and all sounded good. HOWEVER I did not know that the two screws in the back of this button had shorted out on my aluminum siding and the transformer was on for sometime. My sister was here and heard it humming as I did not. I remover the plastic cover over the bell in the house and it was so hot it burned my finger. I am sure if left alone for some time with no one here it could of lit on fire burned the wires and plastic cover and maybe the house. I understand it is low voltage however a label on your package would be nice.

Reply
Hampton Bay Customer Service Care Phone Number 247015
Ms. Joan Freeman CallsDec 06, 2015

I am on receiving my second Hampton Bay Fireplace, first one was damaged on the top corner and same side bottom, now I have my second one and it has color discoloration marks on the top and scratches on the bottom. Do you have touch up paint for the white one of order number C433434538 reference S4256501 Item 1000-625-773derry 32 in compact infrared electric fireplace in white.

Reply
Hampton Bay Customer Service Care Phone Number 243833
Ms. D Picard CallsNov 04, 2015

Hello Hampton Bay, I live in Mexico and do shop at your Home Depot outlet in Playa del Carmen. Currently I am looking for ceiling fans. Considering the climate here I would like to get most efficient fans available. It is rather difficult as the critical information regarding CFM output is not included on the box or in the manual or on the website. Therefore I am forced to write to you the producer of the merchandise to find out these specifications. The models I am interested in are as follows: Lucerna 52", Noella 52", Durango 52"…Could you kindly please advise as soon as you can…Looking forward to your reply and thanking you in advance, D Picard .

Hampton Bay Phone Number Customer Care Service
Reply
Hampton Bay Customer Service Care Phone Number 243086
Mr. Timothy J. Nicksick CallsOct 28, 2015

Mr. Timothy J. Nicksick On Phone To Hampton Bay Service
I purchased a ceiling fan from your company and it has been a complete and utter disaster. I had an electrician assemble and hang the fan, the light and three speeds didn't work properly. I received a capacitor and was told this would solve the problem. Again an electrician took down the fan and replaced the capacitor and again it did not work. I was told another part, a relay I believe, would be sent and again the electrician will come back to try to fix it. Thus far I have paid $190 dollars still nothing. Your service dept is excellent, your product stinks. I will tell everyone I know to never use your fans, they stink I have four other ceiling fans, none from your company and they all work fine, only your company has been a nightmare. I wish I had never bought it.

Reply
Hampton Bay Customer Service Care Phone Number 241775
Ms. Nanette Bergman CallsOct 14, 2015

Ms. Nanette Bergman On Phone To Hampton Bay Service
Whiy isn't your 800 printed on the box or manual of your ceiling fans. doing a search for contacting you is insulting and tells me you really do not want my business. cannot cut and past phone number and contact information into address book. words will not highlight and will not copy.

Hampton Bay Phone Number Customer Care Service
Reply
Hampton Bay Customer Service Care Phone Number 240487
Mr. Rudi Jock CallsOct 01, 2015

My name is Rudi Jock 416-391-1333 (Cell phone 416-450-3787I ordered a replacement glass globe through Hampton Bay customer service, NOT through Home Depot. Hampton Bay was kind to send the glass free of charge, and only charged the $35 shipping. Today I received a Door Tag DT7096 4085 3024 from Fedex, and when I called they had no record of that tag number, and no record of any parcel being shipped to my address. Please look up my request by name and phone number- 416-391-1333I submitted a complaint to Fedex for the unmarked door tag My complaint number with Fedex is 0930563227It would be wonderful for Hampton Bay to get a refund for the shipping cost, and send those funds back to my credit card due to the utter lack of acceptable service I have received. I must now contact the office at Hampton Bay and get the tracking number and take matters into my own hands. The number i will call is Hampton Bay direct at 1-800-330-3267.

Reply
Hampton Bay Customer Service Care Phone Number 240270
Mr. Jerry King CallsSep 30, 2015

Mr. Jerry King On Phone To Hampton Bay Service
i have a wall mounted solar powered light that is motion activated. the light is set to remain on for one minute. recently, it is remaining on for only a few seconds. this light is in a location that is activated only a couple of times a night. the solar panel gets full sun light for most of the day, the manufacture date on the batteries is June 2012, what might be the problem?.

Reply
Hampton Bay Customer Service Care Phone Number 237747
Ms. Eileen CallsSep 08, 2015

Hi, I have a Hampton Bay fan, purchased about 10-15 years ago at Home Depot. We love it, but have lost the remote. It's mounted on a very high ceiling, and I cannot access the top of it to change any transmitter. SO I purchased a remote control on eBay, and am hoping you can tell me the "default" code of the fan I own so I can program the new remote to work with our fan. A picture of our fan is attached. I was able to climb on a table and take a photo of the model number (?), located on a green button at the top of the fan. It says OC2. (There's a bar under the OC, and the two is under that.).

Reply
Hampton Bay Customer Service Care Phone Number 234415
Mr. Lloyd Noel CallsAug 05, 2015

We purchased your Hampton Bay Westbury 7piece Patio Dining Set two years ago this month. The set gets used approximately four times a year in our Florida home. Both swivel chairs are broken due to poor aluminum welding in the support frame. I tried to do a repair on these breaks, , but no success. This is a safety issue which caused injury to a child when the chair collapsed. It would be wonderful if these two chairs could be replaced with a similar design except better quality workmanship.

Reply
Hampton Bay Customer Service Care Phone Number 232313
Ms. Vicky Steenson CallsJul 14, 2015

I purchased a Hampton Bay patio set from the Home Depot late last year, please see the photos attached at the fading that we are experiencing. It's very disappointing that we spent all that money and not receiving the quality that we should, please let me know what your policy is. I also wanted to let you know that the table was indoors all winter and is under a covered area.

Hampton Bay Phone Number Customer Care Service
Reply
Customer care user complaints