LG Korea Customer Service Phone Number

Phone Number of LG Korea is +82 (0)2 3777 1114 .
LG Korea originated in the year 1958. The person who laid the Companies foundation is Koo In-Hwoi. The Company is well Known for the manufacturing of Electronic appliances, chemicals, power generation and other telecommunications. The Company is composed of some business companies like Digital Display, Lg Telecom, Digital media, etc. The Company has provided employment to More Than Eighty three thousand people.

LG Korea Company is considered as one of the leading manufacturer of Home appliances, Computer hardware, LCD Monitors, conditioners, refrigerators, televisions and other required household equipments. The Companies has got four main supplementary industries that produce different commodities under the Tag of LG. The Main Products produced by these subsidiaries include cosmetics, detergents, semi-conductors, batteries, etc.

LG Korea Company Main Products and Features


LG Korea Company is the manufacturer of a large varieties of innovative and modern designs of Electronic appliances and household equipments. LG Korea produces goods of different colors and models of customers choice and preference. The Company is the sole Manufacturer of LG Monitors, LG televisions, LG Washing Machines, LG Refrigerators, Mobile phones and other cooking equipments. The products that the Company emits less heat and have good capacity to save energy. The appliances produced by LG Korea have some enhanced features that makes the products attractive and a customer feels satisfied by using the products produced by LG Company.

LG Korea Social Media Network Pages


Get more information about LG Company by using the below given Social Media Links.
https://www.facebook.com/theLGstory

https://twitter.com/lg_mobile_


LG Korea Address


The address of LG Korea is Seoul, South Korea.

LG Korea Email Address


The email address of LG Korea is lgin@lgin.com.

LG Korea Website


The Website of LG Korea is www.lgcorp.com.

LG Korea contact person


The contact person of LG Korea is na.

LG Korea Customer Support Service Phone Number


The customer support phone number of LG Korea is +82 (0)2 3777 1114 (Click phone number to call).



The postal and official address, email address and phone number (helpline) of LG Korea Service Center and LG Korea customer service phone number is given below. The helpline of LG Korea customer service phone number may or may not be toll free.

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LG Korea Phone Number Customer Service

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LG Korea Source of Knowledge


www.lg.com/global/about-lg/corporate-information/at-a-glance/overview
www.bnamericas.com/company-profile/en/lg_electronics_inc,-lg
en.wikipedia.org/wiki/lg_corporation
www.lgcorp.com

Your Complaint, Suggestion, Complication, Review To LG Korea

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LG Korea Customer Service Number Delineated Here With Complaints and Reviews

Customer care female
Ms. Sweta Banerjee CallsOct 14, 2019

Ms. Sweta Banerjee On Phone To LG Korea Service
Dear Customer Care,

I purchased a LG Plasma in 2006 bearing model number is 42PX4RV-TA at Guwahati Assam India bearing SL No. 511KCRN2U118. Suddenly two months back one morning I see the TV is showing nothing. Due to poor response/untrained technician we decided to call UrbanClap. The technicians came and informed that the picture tube is not functioning as such you need to change it. I currently stay in Pune, Maharashtra and had no options looking at the poor services provided and normal replies of "no stock or not available" from Service Centre I seek your head office help to arrange a picture tube or so and send a proper technician from LG Centre who can identify the actual problem of the TV why it's not showing pictures. Wait to hear from you soonest. Sincere regards,
Dr. Sweta Banerjee
Icon Linera
Flat No C 1204
Bhumkar Chowk
Wakad,
Pune 411057
Maharashtra, India
Call/watsapp: +917875074750.

Reply
Customer care male
Mr. Alessandro De Bertoldi CallsSep 01, 2019

Mr. Alessandro De Bertoldi On Phone To LG Korea Service
On 14. 06. 2019 I bought a LG washing maschine F4J7TY1W - IMEI 905PWVKKT927. The machine shakes itself in the spin cycle to such an extend that it moves up to ten cm away from the location and things fall of the shelf (even my previous 12 years old machine hardly shaken at all). The maschine is 100% on level and stands on stable, firm ground. I have requested the LG Service. There came a technician who attached the LG rubber pads and carried out a sound measurement based on which he claimed the washing machine was in the prescribed sound levels. Now I do not complain about the noise volume, but about the extreme shaking and moving of the washing machine. Despite the rubber pads, the washing machine shakes in an absolutely abnormal way and the entire housing vibrates. It's simply flawed. The LG support employee was extremely unfriendly and refuses any further service by LG and/or the exhange of the faulty machine. Never again.

Reply
Customer care female
Ms. Cristina Santos CallsAug 01, 2019

Ms. Cristina Santos On Phone To LG Korea Service
I bought in 2017 a washer and dryer (F4J6TM0W) and in March 2019 the first breakdown happened (the Portuguese LG service took more than ten days to repair the washer and dryer), two months later the replaced part failed again (the Portuguese LG service took more than ten days to repair the washer and dryer). Now, two months later (24/07/2019) the same replaced part breakdown again. And the LG service repair time forecast was about 15 days. Then I complained in writing (my contact with Portuguese customer support VCU190730092814) but, once again I am still waiting for an answer. It is clear for me that the Portuguese technical service is unable to solve the problem of the washer I bought. In fact, they repair the same part with the same problem every two months with not acceptable waiting time for repairs, but they refuse to give me a new washer and dryer. The washer is in the warranty period.

Reply
Customer care female
Ms. Eman CallsJul 29, 2019

Ms. Eman On Phone To LG Korea Service
It seems that I am not the only consumer being punished for purchasing LG product
I wonder how is your company still survived? LG doesn't have the business ethics or even common courtesy to face the consumers after rending a detective product and absolute rubbish customer after sales services
I am very disappointed and can\t trust LG products anymore and I will recommended this issue to all my relative, family and friends.

Reply
Customer care female
Ms. Hala CallsJun 25, 2019

Ms. Hala On Phone To LG Korea Service
I had bought twin washing machine from your agent in Egypt, unfortunately they didn't follow up with the customer about technician service that provided by them,
first you should know that the technician is not fully aware about the product, so he couldn't provide base date for me about the machine, also they could not answer any question, Not only, but also I faced problem with the washing machine, I made a complain from two days ago and no response up till now. Really very bad customer service ever.

Reply
Customer care male
Mr. Hemant CallsMay 30, 2019

Mr. Hemant On Phone To LG Korea Service
Hi Hemant this side from India. Since long time I am facing in your product. In India I complaint against the LED. He given three different price for the same part. Now he is saying that higer price is correct. How it can be possible. Hemant
+91-9015138695.

Reply
Customer care female
Ms. Folasade Ayorinde CallsMay 20, 2019

Ms. Folasade Ayorinde On Phone To LG Korea Service
I currently live at Artwin Prugio in Songdo-dong 33-1. I have a LG cooker/burner which is faulty. The apartment management contacted LG who informed that a representative would come on Monday May 20 2019 at 6pm to check out the problem. Nobody showed up. I would appreciate if someone can come check.

Reply
Customer care male
Mr. Jebril Zurbtan CallsMar 31, 2019

Mr. Jebril Zurbtan On Phone To LG Korea Service
Dear All
you help is needed to fix my problem with LG in Saudi Arabia
I have bout TV in 8/3/2019 and the screen is vibrating they refuse to change it or replace with good new one, I am redy to pay the extra miney for the good one
best regards
mobile +966505786605.

Reply
Customer care male
Mr. Muzaffer Terzi CallsJul 07, 2018

Mr. Muzaffer Terzi On Phone To LG Korea Service
HI LG FAMILY
i LIVE IN Muzaffer. Talloring turkey. On 12. 05. 2017 i bought TV of 50UH63V model 126 screen. I am very satisfied. On 23. 06. 2018, i received one more 108 screen 43uj630v model TV because i was satisfied. But since i have been watching television from day to day there is a crackling sound in the speakers. I called your service guarantee that your time in Turkey we look at the future then he got an answer. I called customer service in Turkey began to be bothered by this noise. They told me that it was not a malfunction that it was not a malfunction that sounded out because i was not warmed up before it expanded. After one day when i first turned on the TV, i heard i again. I looked for customer service again and found the same thing and gave me the same answer again. I am very uncomfortable with this subject. Plase help me thank you good work.

Reply
Customer care male
Mr. Farhad Baghaei Naeinei CallsJul 05, 2018

Mr. Farhad Baghaei Naeinei On Phone To LG Korea Service
Dear Sir
my name is Farhad Baghaei Naeinei , I bought a Air conditioner no UU 60 wU 32
with serial number is 609kcgw0kc95. We live in a building with five tenants. One of the tenants had a problem with his air conditioner and when the LG representative in Tehran with code no 21G 200 by the name of Mohsen Farzaneh came to repair the tenants A/C without my permission opened the my unit and told the neighbor that the board of my A/C is going to be damaged very soon. I was not at home and the electric miniatour of my A/C was off. How could the LG man come to know what is wrong with my A/C when it was off. I do not know what he has done to my A/C that since that time it doesn't operate well. Why your representative touched my unit without my permission when it was working perfectly. Who is responsible for this matter. I am an Architect and always advice people to by LG products. Please see to this matter since I informed your representive in Tehran and they did not take any action.

Reply
Customer care male
Mr. Shantaram CallsMar 26, 2018

Mr. Shantaram On Phone To LG Korea Service
Dear all,

I had brought led TV 43UF690T from Koperkhirane Navi Mumbai, Maharashtra in India in the year Nov 2015. Last one month I had found one line is appeared on the TV screen. When I called to customer service center and checked by authorized person of LG he told me to replace screen display having cost Rs. 25700/-. I had purchased this TV Rs. 59000/- and now within two years two month. Kindly look into this matter honestly and reply. Regards
Shantaram .

Reply
Customer care male
Mr. Mehmet Cinur CallsMar 24, 2018

Mr. Mehmet Cinur On Phone To LG Korea Service
I HAVE AN LG TV AT HOME. LAST WEEK THE REMOTE CONTROL BROKE DOWN,
WHEN I CALLED THE SERVICE TO GET A NEW REMOTE CONTROL THEY ASKED ME TO PAY USD 60 FOR A REMOTE CONTROL. I COULDN'T BELIEVE A REMOTE CONTROL WOULD COST USD 60. FINALLY I HAD TO PAY. BUT I CAN ASSURE I WILL NEVER EVER PAY ANYTHING FOR LG PRODUCTS IN THE FUTURE.

Reply
Customer care male
Mr. Ghassan, Saloon My Glitter CallsJun 25, 2017

Dear LG Korea

I am Ghassan from Kuwait, my compliment is the following. I bought a (79" uh95) TV on 14/5/2017
Delivered on May/16th/2017
1/6 not working propably )it shows Bar code in all screen)
6/6 I call LG company, nothing )no one responds)
10/6 I call again, nothing )no one responds)
18/6 I call again
19/6 they send a thecnition, he saw the fault and left, to inform me later, and nothing
21/6 I call again, they answered, promised to send techniction again tomorrow )they told me to call them tomorrow @ 11:00 am to remind them)

Nobody responded tell now


Thank you

Customer Id )225647, saloon May Glitter, Ghassan, Kuwait)
Phone number + 965 - 66160900
Email : kftq1@yahoo.com.

Reply
Customer care male
Mr. Azdine Azouz CallsJun 30, 2018

Mr. Azdine Azouz On Phone To LG Korea Service
Dear,
I have bought a LG TV some years ago (LG 42LC25R). My children were young and I put the parental control with my remote control. But some days ago my remote control that still works does not control/command my TV anymore. I suspect that the IR receptor in my TV does not work anymore. Hence, I am not in the possibility to command my TV even from the TV dashbord (buttons are no morre operational because of the parental control). Could you give me a solution that allow me to command my TV directly from the TV buttons (with no need of my remote control). Thank you very much,
Mr AZOUZ
+3375295183.

Reply
Customer care female
Ms. Ajhoitt@gmail.com CallsJun 16, 2017

Ms. Ajhoitt@gmail.com On Phone To LG Korea Service
Your executive service department is not any help to the customers, they could care less about taking care of the issues. BAD FAITH CUSTOMER SERVICE, IF I COULD I WILL NEVER AGAIN BUY ANY LG PRODUCTS AGAIN. VERY BAD EXPERIENCE WITH GUARANTEE AND GETTING MY MONEY BACK. IT IS TAKING ALMOST A MONTH WITHOUT A REFRIGERATOR. THIS IS UNACCEPTABLE. WHOA CAN LIVE THIS WAY.

Reply
Customer care male
Mr. Arvind Kumar CallsMar 11, 2018

Dear LG Team,
I am writing you this mail from Noida, India. On 24th Feb, 2018, I bought a new UHD TV (TV Model No: 55SJ850T)from Croma outlet located in Noida, India. Same day, LG Engineer came for installation, but during installation, he broke the LED Panel. After that, till Now, LG has changed the Panel twice, 1st time on 5th March, and 2nd time on 11th March, 2018, but the quality of replaced Panel is not good as back light of panel is bleeding from all its corners and the picture is also blur. When LG replaced panel 2nd time, I found that the LED box seal was broken and forged (Photos attached). I informed this to the Engineer that seal is broken, but he told me that seal was opened for testing purpose. On 12th March, 2018, I registered the complain about the LED panel quality issue and forged seal issue(Complain No:- GCP180312047532). I Request LG Korea to look in to this issue and ask LG India to replace my TV at the earliest. Regards,
Arvind Kumar ,
Mobile No: +91 9311116955.

Reply
Customer care female
Ms. Irene Lai CallsMay 18, 2017

Ms. Irene Lai On Phone To LG Korea Service
This is not a complaint or anything negative about your organization, I was working at LG Electronic Office in 1601 Bank Of America Tower, Central, Hong Kong for almost ten Years under the Directorship of Mr. Koo Ja Min, I quit and return to Canada in March 1997 to take care of my Parents, about half years later, I heard that the Hong Kong Office and my colleagues in Beijing Office experienced the financial turmoil and had to re-located back to Seoul or have to moved to Hyundai corporation, I was wondering whether you can tell me whether the managers I known and worked for are still with the organization? I tried to contact the LG Twin Towers for several times, but couldn't because I am Chinese from Hong Kong and I do not speak and write Korean. If you can help, please contact me at the following e-mail address, thanks.

Reply
Customer care male
Mr. Miloš Valošek CallsFeb 26, 2018

Mr. Miloš Valošek On Phone To LG Korea Service
Good day, i am from the Czech Rebublic, and i have problems wifh the LG G4 dual SIM phone complaint. Your phone is guarantted, and hardware buttonn is not working, there are weak vibrations, on the screen after the leaves are dropped down orange symbols. I am sad from this. Can i send the phone to assess the status?Which address? Thank you, have and nice day. Milos Valosek, Jiskricek six, 70030 Ostrava, Czech republic.

Reply
Customer care male
Mr. Valosek Milos CallsFeb 26, 2018

Mr. Valosek Milos On Phone To LG Korea Service
Dobry den. Jsem z CzechRepublic a mam problem s reklamaci telefonu LG G4 v zaruce. Mohu vam ho poslat na posouzeni stavu? Na jakou adresu? Piste anglicky. Dekuji pekny den. Valosek Milos .

Reply
Customer care male
Mr. Mohamed Salah Fahmy CallsFeb 17, 2018

Mr. Mohamed Salah Fahmy On Phone To LG Korea Service
My phone v10 is bootloop which is a common issue LG Egypt refuses my international warranty which is according to the seller two years and insisting of charging me for repairing my LG v10 I have communicated with LG Egypt customer care on watsapp 00201229307777 and called their hot line 19960 and all they are interested in is to make me pay for an issue well known to this edition of mobile phone.

Reply
Customer care male
Mr. Mohamed Shiham CallsFeb 16, 2018

Mr. Mohamed Shiham On Phone To LG Korea Service
Dear Sir/ Madam,

I would like to inform your kind consideration regarding my LG TV model 42lf65
cinema 3D and unfortunately the display is damaged inside. I checked with Abans in Srilanka to replace a New display unit and who said the price of the lcd replacement is close to TV price. Now what I have to do? and I am very kindly requesting you to help me on this matter. I am a LG favourite person. Mostly all of my home appliace LG brand and even in the future also I would like to buy LG product. I am waiting for your favourable reply. Your faithfully,

Mohamed Shiham .

Reply
Customer care male
Mr. Hamid CallsOct 23, 2017

Mr. Hamid On Phone To LG Korea Service
Hi. First i root my LG after some time i unroot my device and now my device do not update the new version please help me what i do.

Reply
Customer care female
Ms. Cosmy Fernandes CallsOct 21, 2017

Ms. Cosmy Fernandes On Phone To LG Korea Service
My LG refrigerator which I bought 4. five years back, not working. Inspite of so many complains, still not repaired.

Reply
Customer care male
Mr. Omid Rezaee CallsMay 15, 2017

Mr. Omid Rezaee On Phone To LG Korea Service
Dear LG Manager
This is a compensation request letter. About three months ago I bought an LG V20 DualSIM as one of the first buyers in IRAN. I was really proud of it and promoted this fantastic V20 to people. Unfortunately about two weeks after delivery, my V20 slips out of my pocket and its LCD crashed. I gave it to the official customer service in Tehran on 27th of April 2017. Today is 16 May 2017 and I still do not have my V20 back. I send this email to say not have proper support here, makes me really disappointed as a new fan and promoter of LG. I need your urgent care about my problem and will look after any kind compensation. I also sent a request for the local customer service:
RECEIPT NUMBER: GCU170515011059. IMEI: 352163080198047

Waiting for a REAL Life's Good from LG
Omid Rezaee
TEHRAN/IRAN.

Reply
Customer care male
Mr. Waleed El Deeb CallsMay 05, 2017

Mr. Waleed El Deeb On Phone To LG Korea Service
Hi, I a, writing this message as a complaint about your customer service team and also against your company, I faced a problem in one of your product(dishwasher machine) it was fully working, but in some times there was a water leakage; accordingly, I called your customer service and immediately they answered me and visited us to check the dishwasher and they informed that they have to take it to the company premises (after they got the check fees in March 2017) and so far they didn't feedback me although I called them many times and visited the company many times, It is really depressed and frustrating not to get a reply, No one cares, I sent it to you as you are the main cautious about your customers and product image, is it really LG.

Reply
Customer care male
Mr. Fred CallsOct 09, 2017

Mr. Fred On Phone To LG Korea Service
Hello i am Fred Ehimika i having a serious trouble with my mobile phone LG G4. My phone went off when i was charging and till now its not coming up. I got the phone just last month from Korea and now i am in Nigeria i really do not no what to do. I really need help.

Reply
Customer care male
Mr. Youssef Hesham CallsOct 06, 2017

Mr. Youssef Hesham On Phone To LG Korea Service
Hello, I'm a user of LG devices I got LG refrigerator and washing machine all my devices are LG and my T. V is LG 47 Inch, the issue is about this device. I bought it two years ago from a shopping center in Egypt and suddenly it stopped working and when I called the LG authorization in (Egypt, Cairo) they sent me the technician and checked the TV and told me that the Backlight bulb need to change and it will cost me 1500 L. E and the TV itself is for 6K and I use the TV Safely so I'm sending you today this complaint to inform you that the Egyptian authorization doesn't act professionally so I hope that anyone can take action in this situation. Thank you.

Reply
Customer care female
Ms. Tejashree Nandkumar Mhatre CallsOct 06, 2017

Ms. Tejashree Nandkumar Mhatre On Phone To LG Korea Service
I have purchased LG 47LN5400 Monitor from Sumaria Mahim Mumbai India dealer on 23. 6. 2013. After completion of Three years the Tvs picture was not working and
I have to spend rupees 9000/-. Again same problem and spent Rs. 7000/-. It is really not affordable to spend Rs. 70000/-+9000/-+7000/-within four years
I have purchased many appliances like Micro, wave, Refrigerator, 2 Dvd players
of your reputed company. Now let me know what I have to do? shall I stop purchasing your products and tell my family members and friends to follow me. If possible try to replace my TV Monitor with a New Piece. AWAITING YOUR RESPONSE.

Reply
Customer care male
Mr. Carlos Aviles CallsSep 27, 2017

Hello, mi name is Carlos from Mexico, we have a big complaint iwht LG about one minisplit )air conditioning), is no working and LG and Sears your customer in Mexico that we bought the unit did not help me to change,
I need to contact to somebody in LG Korea to send all information by email with details
thanks and as soon as possible answer me, .

Reply
Customer care male
Mr. John Borges CallsSep 14, 2017

Mr. John Borges On Phone To LG Korea Service
I am writing for help regarding my LG G3 D855 Motherboard. Your representative in the UK cannot help. It is beyond my comprehension that I cannot buy a spare part for my mobile in the UK. I hope you can help me and supply me with this spare part if so please let me know the cost so that I can forward you my Visa details for payment. I thank you in anticipation.

Reply
Customer care male
Mr. Jehad CallsJan 29, 2018

Mr. Jehad On Phone To LG Korea Service
About your product model 32LB550A is very poor quality. The first television in a year and a half
the second television immediately after two years
within four years only has disabled in two televisions due to lighting problem
this is a lack of quality
I lost my money. When I bought the two televisions I thought with the quality of your products. Now your agent wants me to pay the cost of spar parts and maintenance.

Reply
Customer care male
Mr. Tarek Elguindy CallsSep 07, 2017

Mr. Tarek Elguindy On Phone To LG Korea Service
I got LG LED screen fro LG Egypt in July 2017, In August 23 it went out of order, after they check it they advised that the main board need to be replaced and will be replaced in two days, till date nothing happened and they advised that spare part will not be available before end of September which is totally not accepted by me, they disapproved to replace the TV or refund the amount to me. Need an urgent solution as I have a family occasion next week
S/NO : 706EGJGLY076.

Reply
Customer care male
Mr. Somesh Saurabh CallsJan 12, 2018

Mr. Somesh Saurabh On Phone To LG Korea Service
Good day,
i have got LG TV 42LM6200-TA. I am having color problems with the TV, and the LG service technician team came and just cleaned the cards, and told me to change the full display with the T con card, which is costly and still not available in India. This being just three to four years old tv, it is costing me too much. Kindly supply me just the T con card for the TV, so that the TV can be repaired. I will pay for the T CON card

Best regards
Somesh Saurabh .

Reply
Customer care male
Mr. Halla Sami Nader Aziz CallsMay 14, 2018

Mr. Halla Sami Nader Aziz On Phone To LG Korea Service
We bought refrigerator dated 30. 07. 2012 in Egypt, since that day till now we are doing repair by your agent in Egypt. On 28. 12. 2017 we changed the compressor and we paid 3670 egyptian pounds for its repair. At April 2018 we found the same problem(not cooling well), we request LG crew for repair, they came on 07. 05. 2018 and charged it again by freon and refused to give us any document for this action, which is result for there last repair (N. B. I am mechanical engineer) and very bad communication from there side. So, please resolve this issue. Regards
Nader Aziz / 00201223694784.

Reply
Customer care female
Ms. Heba El Hage CallsMay 13, 2018

Ms. Heba El Hage On Phone To LG Korea Service
And now they insisted on changing the menu card again claiming that it's the problem not tje panel screen. And now the problem is still there after changing the menu card. So we asked them to change the panel screen as this is our real problem, so they said they will only chance it as a trial and actually after this trial the picture improved. But they insteaded that they is no difference in the picture before and after changing the panel screen and refused to change it for us. So please help us because we do not know how to reach you. Hope our problem is taken seriously because we fed up. Waiting for your reply as soon as possible. Dr. Heba El Hage .

Reply
Customer care female
Ms. Heba El Hage CallsMay 13, 2018

Ms. Heba El Hage On Phone To LG Korea Service
Dear LG,
We are so disappointed in the company and Cairo's customer service. We bought an LG TV and after the company's technician connected it they found that the menu card is not working and told us they will replace our TV with a new one. But it too them so long to replace it and the service was beyond terrible. And finally after replacing it with the new one, the technician found a problem with the panel screen of the replaced new TV and he made a report for the mother company and promised they will solve the problem and this was several weeks ago. And till now they didn't solve anything. They keep delaying and manipulating us and they're so rude and unprofessional. So where is the integrity?
So we fed up and decided to reach up to you to solve our problem since you're a large company and How Come two consecutive devices from your company have major problems?.

Reply
Customer care male
Mr. Bahman CallsDec 27, 2017

Mr. Bahman On Phone To LG Korea Service
Letter 2/2

After several none benefit negotiation to representatives in Tabriz and Tehran, I couldn't get suitable response and finally a woman in Tehran's head office told that ''' Finally you going to talk to myself'''. Please note that the paid price was for Korean product not for China's one. Do you accept this lie and untruth advertisement?
Is the LG's brand valuable and yet important for you?
I wanted to request you please consider this problem and I look forward to hearing since you, I'm so sorry otherwise no longer I going to recommend LG to anybody. With best regards. Bahman Veisam.

Reply
Customer care male
Mr. Bahman CallsDec 27, 2017

Mr. Bahman On Phone To LG Korea Service
Letter 1/2

Dear Sir
Reverently, we Are LG's costumers so that our advertisement about LG, more than your representatives, But. At the store Goldiran 14 Plus which is official LG's representatives in Iran/ Tabriz on 11 October 2017 (sale paper are attached), after more talks and descriptions about the refrigerator that " any parts are made in Korea just assembled in Iran "(with more emphasis by sale person/persons)'Serial No:705TRUB25974, I bought it. After about 65 days the refrigerator failed and LG's Technicians confirmed that refrigerator's motor has damaged. The motor replaced by LG's Technician without any fees and probably, but old motor and new motor both were " Made in China" (please see attached photos). My shopping just was for your sale person's lie and untrusted talks that "" any thing, any parts are Korean just assembled in Iran"". Please see Letter 2/2.

Reply
Customer care female
Ms. Elizabeth Miranda CallsAug 28, 2017

I am Liza from the Philippines and bought 11KG LG twin tub washing machine with model number WP-1410R. DLGGGS1 and SN 705WSCF1L275 on July six, 2017. But to my disappointment after a month Aug 13, 2017 it becomes defective. Reported the problem to LG, was acted Aug 15, 2017. Findings says wash motor was defective and need to replace. Aug 17, LG came to replace the wash motor, but sighted the motor was wet. I asked to check the source of the problem, but LG refused to check and insisted to replace the motor and I did not allow. I am insisting a replacement unit, but LG neglected my request. Escalating this to LG Korea with hope that better action will be given to me. I have used the machine based on its technical specification therefore customer satisfaction was not warranted on this case. I want a replacement unit.

Reply
Customer care male
Mr. Rizwana CallsAug 18, 2017

Mr. Rizwana On Phone To LG Korea Service
Please i want your telephone contact number or email adress wer i cam talk and write in english please
Reply soon.

Reply
Customer care male
Mr. Ashwani Aggarwal CallsAug 14, 2017

Mr. Ashwani Aggarwal On Phone To LG Korea Service
We live in joint family ADDRESS Ashwani Aggarwal HIG-112 HOUSING BOARD COLONY, KALKA STATE HARYANA COUNTRY INDIA PIN 133302. WE FANS OF LG SO FAMILY PURCHASED TWO 310 GL-31BPNQ5 REFRIGERATOR, 3 AIR CONDITIONERS, 2 T1064HFES5 WASHING MACHINES three OVENS 2LED TV 32LB5820 PURCHASED FROM GIRDHAR WATCH and RADIO SERVICE KALKA HARYANA INDIA UR AUTHORISED DEALER. THESE LED HAD MANUFACTURING DEFECT. CARD OF ONE MACHINES BURNT. AFTER WRITING TO CEO IT WAS REPLACED. NOW 2nd LED WHICH WAS ALSO CREATING PROBLEM PANEL NOT WORKING. WE TOOK MATTER WITH KARNAL CENTER and MAILED TO TOP OFFICIALS OF CO. BUT NO USE. OUR FAITH IN LG HAVE SHAKEN. BEFORE POSTING ON FACEBOOK, TWITTER AND SOCIAL MEDIA WE THOUGHT two WRITE 2U APPRISING ZERO OR -VE AFTER SALE SERVICES BY UR CO. KINDLY LOOK INTO MATTER AND ADVISE TO REPLACE/REPAIR THE MANUFACTURING DEFECTIVE LED INSTANT AS DELAYED four MORE THAN one MONTH. HOPE URGENT ACTION. Ashwani Aggarwal MAIL ashwani_aggarwal55@yahoo. Co. In Mobile +91 9779586580, +919466721580, DT 14. 08. 2017.

Reply
Customer care male
Mr. Jaswinder Singh CallsApr 27, 2018

Mr. Jaswinder Singh On Phone To LG Korea Service
My 55uh617v led TV purchased from uae. Now in India is having firmware update corrupted. How to fix it.

Reply
Customer care male
Mr. Emmanuel Ibe CallsDec 08, 2017

Mr. Emmanuel Ibe On Phone To LG Korea Service
To whom this may concern, i am Emmanuel by name from southern part of Africa Mozambique. I am a big fan of LG products 'phone, Tv etc. My problem and complain is about my LED TV, in 2012 i used the 42LA6200 model which worked perfectly. I bought the 2014 model 42LA8600 LED TV with camera 'was my best", but it only worked for two years and stop showing image on the screen, but sound and every other thing works, i took it to professionals they said the problem is the T-CON BOARD. Ever since then I have searched the whole internet, Ebay, amazon and the rest to buy this T-CON board i have even sent it UAE Dubai, but could not find it in the LG shops their. Please i still love this TV it gives me everything i need in a TV, I will be very happy if their will be any means to buy a new T-CON board to replace it, please help. Thanks.

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Customer care female
Ms. Samah Mamdouh CallsApr 24, 2018

Ms. Samah Mamdouh On Phone To LG Korea Service
Hello,
I’m Samah Mamdouh from Cairo, Egypt. My washing machine suddenly stopped working. Your agent here in Cairo said it needs a display board which will be available after two months. After two months they said that this type is not available and they can’t find it. I need your support. Waiting for your reply
Best Regards, .

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Customer care female
Ms. Samah Mamdouh Kamal CallsApr 20, 2018

Ms. Samah Mamdouh Kamal On Phone To LG Korea Service
Hello,
I have bought a washing machine WD 12342- TD since November 2006. Suddenly, from three months the display card had stopped working. Your agent here in Cairo said that it will be available after two months. After waiting for two months, they said it is not available and they can not find it. I need your support

Best Regards,
Samah.

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Customer care male
Mr. Ramin CallsAug 07, 2017

Mr. Ramin On Phone To LG Korea Service
To the customer service department
Dear sir/madam
I recently bought anew side by side (model and serial No: SX534W 511KRHX26809) FROM GOLDIRAN your branch on the 24th December 2016 and six month later completely is damaged and no performance. I am writing to you to complain and claim for defective goods. I have bought many items from your company (LG)and have always been pleased in the past however wit this items i am disappointed and would require you to replace the side by side with same model. Two weeks ago i help called GOLDIRAN customer service center (021-84733)and technical assistant said that defect related to electrical board and compressor under guaranty must be change. This device in initially defective the seller (goldiran) must be responsible for replacement product and no repair I want as soon as possible for replacement. Please give notice to goldiran and announce the result for problem solving. Your faithfully
M. ALAEI
Ramin GHARINEH.

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Customer care male
Mr. Rajesh Kumar Bharati CallsAug 09, 2018

Mr. Rajesh Kumar Bharati On Phone To LG Korea Service
Complain number RNP180720063261 dt. 20. 07. 2018
Complain number RNP180718094605 dt. 18. 07. 2018 both companies are pending, why?.

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Customer care female
Ms. Juan Carlos Caridad CallsNov 30, 2017

Ms. Juan Carlos Caridad On Phone To LG Korea Service
Buenos días, Les escribo desde España porque teniendo un televisor modelo 65UH668V en garantía se estropeó el día 18 de noviembre, trámite la avería ese mismo día, me recogieron el televisor en mi domicilio, pero pasan los días y en el servicio técnico Español no me dan ninguna solución por lo que estoy muy descontento, el código de mi incidencia es el RNU171118068801 ?????, ?? ?? ??? ????? ?? ?? ?? ?? 11 ? 18 ?, ?? TV ?? 65UH668V ?? ?? ?, ? ???? TV? ?? ??? ??? ??? ? ?? ? ????? ???? ?? ? ??? ?? ? ? ?? ??? ? ?? ?? ??, ? ?? ??? RNU171118068801???.

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Customer care male
Mr. Murat Akil CallsNov 28, 2017

Mr. Murat Akil On Phone To LG Korea Service
Ben istanbul türkiye den yaziyorum. 20 ay önce LG j4 telefon aldim. Aldiktan nine ay sonra anakarti yandi servis üretim hatasi dedi. Ve anakarti degisti. Simdi yeniden ariza yapti garanti süresi bitmedigi için ben telefonumun degismesini istedim LG türkiye genel müdürlügü tekrar tamir karari verdi. Benim ricam türkiye sartlarinda bu telefona çok para ödedim two kez ariza yapti ben kesinlikle tamir degil degismesini istiyorum. Bana yardimci olursaniz sevinirim.

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Customer care male
Mr. James Castelino CallsNov 24, 2017

Mr. James Castelino On Phone To LG Korea Service
RE :MICROWAVE MODEL NO. MC-924JZ

Please advise whether the part (PCB) is available for above model. Regards
James Castelino
00 91 7760013606.

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Customer care user complaints