Ms. Bev Daley On Phone To Max Factor UK Service
I have just bought a Max Factor Mascara. As well as the sealed clear plastic wrapper there was a foil sticker across the wand and lid saying, 'Wrapped for you protection and hygiene'. Unfortunately, when this sticker was peeled off to open it, it left a horrible sticky mess. I have tried to wipe/scrape it off in various ways, but I am now left with a dirty sticky substance which looks far from hygenic and makes the handle repellant to hold. I was really looking forward to using the mascara and have now spent far too much time trying to sort out the sticky substance left from the sticker. Please could you adise me how to get the substance off.
Ms. Lisa Wolff On Phone To Max Factor UK Service
Please can you advise. I purchased a max factor mascara from Superdrug a couple of weeks ago as I always like to have one ready for when my current max factor mascara runs out. When I opened the mascara )I had to remove the plastic seal first - so I know it wasn’t tampered with) the mascara was almost dry. Added to the the wand was almost bent double on itself - so even if the mascara had been liquid, I still wouldn’t have been able to apply it. I asked Superdrug to swap the mascara, but they refused and told me I should contact yourselves. I have been a loyal max factor customer for many years and that isn’t the standard of makeup I have come to expect from them. Please can you advise as to how I can get the mascara swapped?
I can provide photos of the mascara and seal if required. Kind regards
Lisa Wolff .
Ms. Lynne Evans On Phone To Max Factor UK Service
Hi there. Despite many complaints regarding ceasing production of Age Renew foundation, one of the most popular and successful products, Max Factor continues to disregard the wishes of longstanding and loyal customers. I have used Max Factor foundation for many years and have tried, without success, to find a similar product. I have tried a tiny sample of Face Finity on my hand and this is completely unsatisfactory as it is impossible to judge suitability, consistency and especially colour-match under the store artificial light. I have asked for a reasonable sample at Boots and Superdrug and been refused. Why?
Surely it is in the interest of Max Factor to provide customers with a reasonable-size sample to try at home. I look forward to your early reply. Many thanks. Lynne Evans.
Ms. Pat Joned On Phone To Max Factor UK Service
Have used pan stick for years and years and horrified to learn it has been discontinued - please bring it back nouveau beige is essential to my makeup and nothing replaces it It is the correct texture blends in with foundation so well and hides blemishes perfectly. Please listen to your faithful public, Pat Jones York.
Ms. Victoria Stevens On Phone To Max Factor UK Service
Please can you tell me where l can buy lipfinity stage two clear top coat as there is never enough for the relevant lip colour and previously l have bought it separately, but can no longer find it anywhere.
Mr. Carol Harper On Phone To Max Factor UK Service
Hi Will you ever bring back second skin foundation. There are a high volume of people looking on line for this product (my self included)for the most popular shade GOLDEN Many Thanks Kind Regards Carol.
Ms. Dorn Moss On Phone To Max Factor UK Service
Hello, Please could you send more of your free makeup bags to St Annes on Sea store I have bought a few makeup gifts and received this bag with lovely makeup in, They haven't had them for some time and as its a Christmas offer would be nice to buy more, Thank you Dorn Moss.
Ms. Pamela Wilson On Phone To Max Factor UK Service
Good morning. I bought a brow contouring kit in shades of brown from my local Superdrug store in marple Stockport. I was very pleased with it as it is the best eye makeup I have bought for a long time. I have since bought several other colours and make ups from your range. I was disappointed when I came to use it soon after purchase and the cream palette had crumbled and then the taupe did the same. I took it back to my store and they told me to contact you with my complaint. I have bought another one, but hope it won't happen again. Can you do anything please. Thank you
Pamela Wilson .
Ms. Tracy Price On Phone To Max Factor UK Service
Hi I brought a dark magic mascara, brown/ Black a few weeks ago and it’s awful. It clogs up and looks a awful on my eyelashes. Not sure if there is something wrong with the product as I have always used your products and will continue to do so, but just thought you would like to know. Many thanks Mrs t price.
Ms. Renata On Phone To Max Factor UK Service
Dear max factor. I'm Renata Lipták-Galo. I heard a lot of good reviews about their products and would I be interested in getting free samples? because I really want to try the products. I accept all kinds of patterns. After testing the samples, I'd love to comment on you and recommend my products to my friends. I would be very grateful to you. thank you for reading the letter. Have a nice day. Adress: 20 Whippendell rd. Watford UK. Renáta Lipták-Galo
Ms. Raj On Phone To Max Factor UK Service
Hello sir I have two max factox lipsticks and I want to replace it tell me how and from where.