Mecca Cosmetica Customer Service Phone Number

Phone Number of Mecca Cosmetica is +61 394207373 .
Mecca Cosmetica is a premium cosmetics brand that offers a wide range of high-performance products. It all started in the living room of Jo Horgan's Melbourne home, where she hatched a vision to search the world for the most exciting makeup, niche fragrances and cutting-edge skincare, bringing them home for Australians to enjoy.

Founding and Establishment


MECCA Cosmetica, a curated beauty brand, was founded by Jo Horgan in 1997 as part of the broader MECCA retail business. MECCA was established to bring global beauty brands to Australia, and the first store opened in South Yarra, Melbourne. MECCA Cosmetica, specifically, emerged in 2003 and offers a selection of beauty essentials, developed by beauty enthusiasts for beauty lovers.

Here's a more detailed breakdown:


MECCA's Origin:


Jo Horgan's vision was to introduce exciting makeup, niche fragrances, and cutting-edge skincare from around the world to Australian consumers.

First Store:


In 1997, the first MECCA store, not yet MECCA Cosmetica, opened in South Yarra, Melbourne, carrying a curated selection of seven global beauty brands.

Online Presence:


MECCA went online in 2001, allowing customers to browse and purchase products remotely.

MECCA Cosmetica's Launch:


In 2003, MECCA Cosmetica was introduced as an in-house brand, offering a curated and uniquely Australian collection of beauty essentials.

Expansion:


MECCA has expanded to New Zealand and continues to introduce new concepts like MECCA MAX (2017) and kit: (2022).

Popularity


Mecca Cosmetica is a highly popular and successful prestige beauty retailer in Australia and New Zealand, known for its curated selection of brands, high-touch customer service, and strong online presence. Mecca has a loyal customer base, a significant market share, and a strong brand reputation.

Here's a more detailed look at Mecca's popularity:


Customer Base:


Mecca attracts over 4.5 million customers across Australia and New Zealand, with 2.9 million members in its Beauty Loop loyalty program, according to AFR.

Market Share:


Mecca holds a significant share of the prestige beauty market, representing around 25% of the sector in Australia, according to IBISWorld as reported by AWS.

Brand Reputation:


Mecca is known for its commitment to demystifying beauty and providing a high-touch, personalized customer experience.

Financial Success:


Mecca has achieved significant financial success, with $971 million in revenue in 2022 and a $36 million profit, according to AFR. They are now a $1 billion turnover company, factoring in their store growth, according to AFR.

Online Presence:


Mecca has a strong online presence, mirroring its in-store customer experiences and offering a comprehensive ecommerce platform and app, according to Mecca.

Store Network:


Mecca operates over 100 stores across Australia and New Zealand, employing more than 7,000 people, according to AFR.

Exclusive Brands:


A significant portion of the brands carried by Mecca (around 80%) are exclusive to the company, according to AFR.


Mecca Cosmetica Address


The address of Mecca Cosmetica is 35-37 Wangaratta St, Richmond, Victoria, 3121, Australia.

Mecca Cosmetica Email Address


The email address of Mecca Cosmetica is customercare@meccacosmetica.com.

Mecca Cosmetica Website


The Website of Mecca Cosmetica is www.meccacosmetica.com.

Mecca Cosmetica contact person


The contact person of Mecca Cosmetica is Support Team.

Mecca Cosmetica Customer Support Service Phone Number


The customer support phone number of Mecca Cosmetica is +61 394207373 (Click phone number to call).



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