Mephisto Customer Service Phone Number

Phone Number of Mephisto is +1-615-771-5900, Fax: +1-615-771-5995 .
Mephisto is one of the leading and top rated shoes companies in the United States. The company was started by Martin Michaeli and a goal, to make the world's finest footwear in the year 1965. Later, it commenced its operations in countries like Germany, Austria, Belgium, Switzerland, etc. As of 2014, the company has its headquarters in Franklin, Tennessee, and factory in Sarrebourg, France. Mephisto has operations in More Than sixty nations all over the world. Mephisto is best known in market for its a huge range of Men's Shoes, Men's Sandals, Women's Shoes, Women's Sandals, and Accessories.

Mephisto Head Office Address:


The main office of Mephisto has been established at 305, Seaboard Lane, Franklin, Tennessee 37067, United States.

Mephisto Customer Service Number:


For any kind of information and issues related to Mephisto shoes, sandals and accessories, you can contact Mephisto customer service department through phone number:
+1-615-771-5900 or Fax Number: +1-615-771-5995

If you have any question and query related to products, so you can speak to product department by calling at:
+1-888-234-5450

You can also use of contact us form available at:
www.mephistousa.com/k/contact

Official Website of Mephisto:


www.mephistousa.com, this is the official website of Mephisto, which completes your needs online. At the website, you can purchase shoes and Sandals online at affordable prices. Here, you can know all about Mephisto.

Mephisto Dealer Locator:


To find out nearest dealers of Mephisto operated in the United States, visit at:
www.mephistousa.com/k/dealers

To find out point of sales in other countries, you can visit at:
en.mephisto.com/storelocator

Mephisto Ordering Information:


www.mephistousa.com/k/ordering

At this link, you can get information like place orders, pay online and other payment options, sales tax, shipping and handling charges, international orders, etc.

Mephisto Shoes Sizing Chart:


If you don't know Size of your shoes, so Mephisto helps you for it through sizing chat available at:
www.mephistousa.com/k/sizing-chart

Mephisto Social Media Links:


For latest updates by Mephisto, you can follow it on Facebook by visiting and following at:
www.facebook.com/mephisto.officiel


Mephisto Address


The address of Mephisto is 305, Seaboard Lane, Franklin, Tennessee 37067, United States.

Mephisto Website


The Website of Mephisto is www.mephistousa.com.

Mephisto Customer Support Service Phone Number


The customer support phone number of Mephisto is +1-615-771-5900, Fax: +1-615-771-5995 (Click phone number to call).



The postal and official address, email address and phone number (helpline) of Mephisto Service Center and Mephisto customer service phone number is given below. The helpline of Mephisto customer service phone number may or may not be toll free.

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Mephisto Phone Number Customer Service

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Mephisto Source of Knowledge


www.mephistousa.com/k/company
investing.businessweek.com/research/stocks/private/snapshot.asp?privcapid=6496781
www.mephistousa.com

Your Complaint, Suggestion, Complication, Review To Mephisto

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Mephisto Customer Service Number Delineated Here With Complaints and Reviews

Customer care female
Ms. Sheila Walker CallsJun 21, 2017

I am writing to you because I did not receive adequate support here in Germany. The product is a Donia bag. The store in Heidelberg, Germany closed soon after purchase around Xmas. I called German service number and was told that they are not responsible as the bag was not purchased online. I was told to go to another Mephisto store. I located one in Mannheim who told me they were closing temporarily for refurbishment and that I should bring the bag in when they re-opened. Due to illness, I only visited this store last Saturday, only to be told that they do not stock accessories and cannot help me. I am now very angry and astounded at the lack of customer service provided by Mephisto in Germany - hence my message to you. The particular problem is that the metal rings that connect the straps to the bag are constantly coming undone and are clearly not fit for purpose. What do you suggest I do now? I am very disillusioned with your brand mobile: 0049 1577 948 1663.

Reply
Customer care female
Ms. Luann Mahard CallsMay 03, 2017

Hi- I have Mephisto sandals that dis not hold up at all as I imagined they would. Within just a few years of having them- the sole started to come apart. I stuck the sandals in my closet, not able to get rid of them because I liked them so much. I just found them and decided to at least ask if there's anything you can do for me? I had thought when I purchased them at Nordstrom I would be enjoying them for years to come. So disappointing Even if you are unable to help me, I thought your customer service department should know about it. I do not want to spend $75 to refurbish them, especially since the original soles didn't last long at all. Hopefully this is just a fluke, or I got a pair from a bad 'batch'. Thank you so much for your time.

Reply
Customer care female
Ms. Janice Warro CallsNov 10, 2017

I own a pair of Mephisto shoes that are fine leather wise. The green "Run off Jet System" insoles, however, are deteriorating. The number on the inside of the shoes is either 04933131231 or 04933737237 -- I'm not sure if the numbers after the three are one or 7. Since the shoes themselves are in good condition, I was wondering if you could send a pair of insoles (any color will do) to replace the ones which are deteriorating? I'm sure I will be able to replace them myself. If you need me to send you back the ones which are defective, I have no problem doing that. The shoes are a size five 1/2. Please advise. Email is my preferred method of contact, however, I am including my cell phone number. Thank you,
Janice Warro
138 Evergreen Lane
Meriden CT 06450
Cell Phone After 4:00pm EST Mon-Fri: 203-213-1833.

Reply
Customer care male
Mr. Stephan Strobel CallsJul 15, 2018

Dear Sir/Madam,
about 4-4 years ago I bought a pair of Black Mephisto loafers from a Mephisto High Street shop. These loafers have mainly be worn inside and had overall very little use as you can see from the attached photos. Much to my surprise and disappointment, the sole of the soles (kautchuk) are now completely disintegrating and separating from the leather top. I have attached the relevant pictures for you information. I am aware that this complaint is above the statutory period, but I think that a pair of shoes from such a reputable company should not (ever) show these defects within this time after careful maintenance and little use. I would appreciate if you could have a careful look and suggest a mutually acceptable solution of this disappointing matter. Looking forward to hearing from you,
Stephan Strobel .

Reply
Customer care male
Mr. Alex Johnson CallsJan 11, 2016

Dear Sir or Madame,

On Sept. 25 2015 my wife Jane purchased a pair of Mephisto shoes(Runoff air jet system 1445220548). They were purchased at Tip Top Shoes on 72nd St in New York City. She can no longer wear the shoes because
of a hole in the lining of the left shoe above her toe. It caused redness and discomfort to her toe. The shoe size is US 8. five and she paid 233. 97 for them. Please advise us on how to proceed, but she would prefer replacing the shoe or compensation for the shoes. Your timely response to this matter is appreciated. Thank you

My cell phone number Is 631 336 9686.

Reply
Customer care user complaints