Public Mobile Customer Service Phone Number

855-478-2542

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Public Mobile


Public Mobile is one of the leading financial services and Mobile Phone Company located in Canada. It is the subsidiary of TELUS Corporation. The company operates financial services under Public Cash Services brand. The corporate head office of the Public Mobile is one of the leading financial services and Mobile Phone Company located in Canada. It is the subsidiary of TELUS Corporation. The company operates financial services under Public Cash Services brand. The corporate head office of the company is located in Toronto, Ontario, United States. The company provides a broad line of CDMA devices, mobile broadband, online music store, SMS, HSPA+ devices, telephony and wire transfer services. On the other hand, Public Mobile also offers chuque cashing services. The company operates a large network of retail stores across the country.

Customer Care Support Of Public Mobile


Official Contact Number for General Inquiries / Support
Phone: 855-478-2542

Helpline number Public Mobile is 24x7. Subscribers can contact on the number and can ask for help regarding the network problems, plans and other related issues. Public Mobile also provide all information online on its official website i.e https://www.publicmobile.ca or you can also receive information through Emails. The Email Address Of Public Mobile is: info@publicmobile.ca

Public Mobile History


Public Mobile was founded on 18th of March, 2010 in Toronto and Montreal. In the year 2011, the company introduced more than 42,000 mobile lines with approximately 155,000 subscriptions. On 22nd of November 2011, 3G network was launched by the company. The company launched pay-in-advance wireless services across the regions of Toronto and Montreal as of the year 2008. As 6th of June 2013, the company was hired by Cartesian Capital and Thomvest seed. Public Mobile serves customers with different plans including data feature, calling, long distance and texting. The company sells mobile phones through different stores situated throughout Canada. Its CDMA network provides download speed to more than 3.2 Mbits/s and for uploads reach up to 1.9 Mbits/s. The CDMA Network of the company covers Greater Toronto area, Montreal and nearby suburbs and Hamilton city of the Niagara Region.

Create Own Plan With Public Mobile


Public Mobile allows its customers to create their own plans according to the needs and requirements. The Public Mobile offer invoice calls and data plans under two categories that include nation wide and Provence wide. A customer can chose the area and length of the plan, as the company provide heavy discount if a subscriber choose 2 or 3 data plans for 30-90 days. All the plans of Public Mobile are unlimited consists of 10 days, 30 days, and 90 days of voice mails, call display and data plans. A subscriber can also choose their text plans, company deliver unlimited text plans under the policy of nationwide, Provence wide, and international plans. Public Mobile offer various data plans to subscribers that comprises of 1GB, 2GB, 4GB and 6GB plans.

Join Public Mobile Community


Public Mobile has created a platform where the subscribers of company can get help. The public platform is a community where customers get help from other customers and also share ideas. The motive of community is get help, give help, and share ideas. The mobile community is for every one and customers can ask for any help or can share any idea. The subscribers of Public Mobile can join the community online. If you want to become a member of mobile community then fallow the Link: http://productioncommunity.publicmobile.ca/t5/Public-Mobile-Community

Social Media Network Port-Folio Of Public Mobile


Facebook Link Of Public Mobile
https://www.facebook.com/PublicMobile/info?ref=page_interna

Twitter Link Of Public Mobile
https://twitter.com/publicmobile

Public Mobile Address


The address of Public Mobile is 1920 Yonge Street, Suite 400, M4S 3E2, Toronto, Ontario, Canada.

The postal and official address, email address and phone number (helpline) of Public Mobile Service Center and Public Mobile customer service number is given below. The helpline of Public Mobile customer service number may or may not be toll free.
Public Mobile Phone Number Customer Service
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Public Mobile Customer Service Number Complaints and Reviews

Customer care female
Ms. Phyllis Jules SaysJul 01, 2017

HI MY NAME IS Phyllis Jules MY CELL PHONE NUMBER IS 2899313227 MY PHONE WILL NOT TURN ON THE POWER KEEPS FLASHING AND NOTHING HAPPPENS IT IS NOT TAKING A CHARGE.

Customer care female
Ms. Rida Ahmed SaysJan 27, 2018

I got a new connection with Public Mobile on Jan 15, 2018. Phone no being 647 762 1561 in the name Rida Ahmed (account holder). Public Mobile charged twice $ 39. 55. Kindly have that money refunded under intimation to me.

Customer care male
Mr. Javed Nasim SaysSep 19, 2016

MY PHONE SIMCAD MISPLACE BUT I HAVE ANOTHER PUBLICMOBIL SIMCARD CAN I USE THAT IF USE I GET SAME NUMBER TELL ME.

Customer care male
Mr. Javed Nasim SaysSep 19, 2016

My simcard replace i have other publicmobile simcard so how i use it becouse i need same number what i do.

Customer care female
Ms. Roshini George SaysSep 17, 2016

My connection was kept on hold for three months and i want to activate now. Can you help me regarding this?.

Customer care male
Mr. Alessandro Di . Luciano SaysSep 07, 2016

My data stopped working why. Can you call me in person at 905832-3894.

Customer care male
Mr. Jason SaysAug 31, 2016

You guys took mymoney and now my phone isnt working and you guys are not answering my emails.

Customer care male
Mr. Hamid Khan SaysAug 02, 2016

Hi
I am on one GB plan ($45) with $ ten OFF $35 unlimited calling,
I did not get my $10 OFF which i get every month and also my rewards of $3 also taken
please do let me know as soon as possible
otherwise I have to change to other service provider
Thanks
Sincerely
Hamid Khan

(647) 710- 2655.

Customer care female
Ms. Kanyange Daphrose SaysJul 28, 2016

6477652900. Maintenant elle ne fonctionne pas. Je prefere garder le meme numero.

Customer care female
Ms. Kanyange Daphrose SaysJul 28, 2016

Bonjour. Ma carte SIM de Public Mobile est perdue je voudrais faire la commande d, une nouvelle carte. Je viens de demenager de BRAMPTON A Windsor.

Customer care female
Ms. Ilakia SaysJul 10, 2016

Hi i was wondering I have deleted few important voice message from like middle of June or end and I was wondering is there any chance of retrieving it back please its really urgent PLEASE EMAIL BACK ASAP THANK YOU. And if you can, can you guys please tell me the steps and please help me need it back really badly THANK YOU.

Customer care male
Mr. Jeffrey Lam SaysJun 20, 2016

I just subscribed to Public Mobile and received confirmation email stating my account status is active, but the SIM card does not seem to be working. Phone number is 437-345-0583. The IMEI of the phone is supported according to your online website.

Customer care female
Ms. Rita SaysJun 17, 2016

I just have a new activation on line. I got a new number 438-345-3931
I paid 40$. IT IS NOT WORKING. I tryed to call you many times, impossible to talk to someone. It's a mess.

Customer care male
Mr. Akm Masuduzzaman SaysJun 05, 2016

My mobile number Is 587-589-7767. It is not working. Pl help me.

Customer care male
Mr. Akm Masuduzzaman SaysJun 05, 2016

My mobile number 587-589-7767. Now it is not working. Pl help me.

Customer care female
Ms. Moushumi Das SaysJun 01, 2016

I cann't make calls nor I am receiving any calls, my payment is already made.

Customer care female
Ms. Carol SaysMay 31, 2016

Since yesterday I do not have mobile service why do not I have any service what is the problem I need it fix 647 768 8649
I need to use my phone 2854.

Customer care male
Mr. Mansoor Baig SaysMay 31, 2016

Dear sir, i am still waiting now please open services my cellphone 2899334100. I am already paid advances. Mansoor Baig .

Customer care male
Mr. Mansoor Baig SaysMay 31, 2016

Dear sir, i am sent message before traveled in my home country janvery2016. I comeback yesterday. Please open my phone service 2899334100 as soon as possible. I am still waiting now. I am already paided for your company. Mansoor Baig .

Customer care male
Mr. Timothy White SaysMay 16, 2016

I made a payment online at your site on Thursday May 12th. My phone was cut off on Friday because the payment wasn't applied to my account. Even though on your site my payment is clearly noted. This is the second month in a row I've had to deal with this crap. And I've spent three days now trying to find a fucking phone number so I report this. Your customer service is shit And I've had it with this shit I want my money back. I'll find another service provider. Contact me at work TODAY. 514-788-2888 ext 207i want my money back and i want it today.

Sara Customer Phone Number
Ms. Sara SaysFeb 08, 2016

I stopped your services since Sept 2015 that I switched phone company and you are still withdrawing $7. 90 from my bank account for long distance service charge Can someone get back to me in this regards please?.

Siva Rasiah Customer Phone Number
Mr. Siva Rasiah SaysDec 30, 2015

Hi Customer Service, I want to cancel my service with Public Mobile and my phone number is 647-852-7482 and my account number (0000-667022). I have credit of $40. 00 on my account can you please credit to my VISA which on file. Thanks, .

Siva Rasiah Customer Phone Number
Mr. Siva Rasiah SaysDec 30, 2015

Hi, I want to cancelled my service with Public Mobile and my phone number is 647-852-7482 and my account number (0000-667022). I have credit of $40. 00 on my account can you please credit to my VISA which on file. Thanks, .

Chetan Customer Phone Number
Mr. Chetan SaysOct 16, 2015

My account login is csangave@gmail.com. I need my Public Mobile number.

Dave Cullum Customer Phone Number
Mr. Dave Cullum SaysOct 12, 2015

I was trying to confirm twitter account, but they keep insisting on phone number. I do not have texting, so was trying to change to email option. They frize account and now for some reason my cell phone has no service. Help It's thanksgiving weekend and I am waiting in family to call to go out for dinner. Need phone. Cut twitter and return phone service.

Customer care female
Ms. Jinghua Wang SaysSep 30, 2015

Hi, Public Mobile:I am Jinghua Wang , my cell is 416 825 3125. I have ended the cell service with Public Mobile on Sep 29 2015, but I could not get through the customer service. Therefore I am sending this message, please terminate my Auto-Pay immediately. ThanksJinghua.

Customer care male
Mr. Shakeel Pervaiz SaysSep 26, 2015

After installing a new SIM i can call, but can not receive calls.

Customer care female
Ms. Vani SaysSep 22, 2015

Hi from my account two times the amount is debited for this month. Y it had happened. Refund my amount and if it happened again then i do not want to use your services.

Customer care male
Mr. Martin Schoenfeld SaysSep 21, 2015

I am unable to log into my acct. When trying to get into the acct. I receive messages that my e-mail acct. Does not correspond with your records. When calling I get a message that you cannot find my telephone . My number Is 4389800892. I would like to activate my acct. With all this hardship I am ready to move to another carrier other than TELUS. Is there anyone that can help me? You must fix this on your telephone. You do not put your phone on you website and I had a very difficult time finding it on the internet. Your telephone voice mail refereed me back to your web page. It gives the impression that Public Mobile is closing it's doors and doesn't want customers. At least that's the impression I'm under. This is definitely NOT HOW A TELEPHONE COMPANY IS SUPPOSED TO OPERATE.

Customer care female
Ms. Max Black Or Alex Bittar SaysSep 04, 2015

And get those stats out of your website, because I work with statistics, and you are just lying about your capability and willingness to solve the issues.

Customer care female
Ms. Max Black Or Alex Bittar SaysSep 04, 2015

Your service sucks, I have no better way to put it. I got about 15 messages from you saying "sorry we do not offer text messaging outside of Canada at this time"completely understandable, since I asked for my plan to change to only text. But I never tried texting outside of Canada, for that matter didn't even try to text outside of Toronto. Furthermore, I had a person texting me and I could see his texts, but he couldn't see mine. So in view of your terrible service, customer and otherwise, I am going to change providers. You generally are a horrible service, and I'm not the only person complaining about it on the net.

Customer care male
Mr. Mushtaq SaysAug 09, 2015

No complaint. I do not know how to get the SIM card as I ported from public and would like to come back.

Customer care female
Ms. Celine SaysAug 04, 2015

I have been with Public Mobile for a month and my data has not been working, I have updated all the required information in my settings. When I spoke to one of the co-workers they told me to go to the 'Community', and no one responded. Very disappointed. I am paying for data and it is not even working. I need to contact someone ASAP. You call call me at 647-229-4645 or e-mail me. Thanks, Celine .

Customer care male
Mr. Bob Falvo SaysJun 22, 2015

I bought a phone voucher i put the pin number in the phone last night one day before it expired yhe number is 436856210576 please do something.

Customer care male
Mr. Gemu Tuke SaysApr 05, 2015

I have not been able to use my phone since March 27, 2015. I have sent several e-mail messages to Public Mobile customer service department with no response to date. My family has three accounts with Public Mobile and two are still active. Since your service is becoming unreliable, we have not option, but to terminate the two remaining accounts as well if no one is not willing to address what went wrong with 647-655-9036 line. The message on the phone is: 'Invalid card' and there is not network. Please help. ThanksGemu.

Customer care male
Mr. Wrann Gould SaysMar 28, 2015

Was out of the country for the pass three months will like my service reactivated my no was 4169081694.

Customer care female
Ms. Amandeep Kaur Dhaliwal SaysMar 05, 2015

I just bought Public Mobile plan for my iPhone six today. I have inserted the SIM, but my phone showing no service. When I shut down my phone and turn it on then it shows Public Mobile, but after 5mins it again shows no service. I do not know what to do. Please help me out. I am tired of shutting my phone and turning it on.

Customer care male
Mr. Bing Tung Lau SaysFeb 26, 2015

I had the $60 plan before February And stopped for a month, i am just wondering if i can reinstate the $40 plan which i had earlier. The number I used to have was 647 763 7873. I called the customer service, since i don, t have no, anymore, no one was answering the call. Thank You.

Customer care male
Mr. John Scime SaysFeb 24, 2015

289 6989587 JohnscimeI have e-mailed three times already to your e-mail address. Two responses -none to the last. When i left Canada on September 20, 2014 i called in to your customer service number and was informed that i should just let my current month run out and as long as i was not away for more than six month i could just contact public mobile make a payment and my phone would be reactivated. When i tried this, i was told that the "limit is and always has been 90 days". I then sent another e-mail showing my payments from last year which were five months apart. I do not yet have a response to that e-mail. I want my phone reactivated before i land in Toronto on 28 th of February. Please indicate the process. If i have to wait for another SIM card, you will lose me as a customer. I need my phone as soon as i land. Thank you.

Customer care male
Mr. Parmjit Singh Sall SaysFeb 23, 2015

I am Public Mobile customer from four years. I was outside of country for almost four months. Now i am trying to top up. But is not getting top up. My number Is 6478535305. Please look into this matter.

Customer care male
Mr. Dinker Kamath SaysFeb 20, 2015

I lost my phone 416 819 3555, called and asked for new SIM card and they said they will send,, but till today I did not receive new SIM Card. Its almost two weeks now. Sent few emails as well. Every time I call customer service, new person will tell something else. Can you please look into matter and send me the new SIM card atDinker Kamath36 Clansman Trail. Unit 15Mississauga ON L4Z 3T1I am self employed and without phone my business is badly affected. Thanks. Dinker Kamath.

Customer care female
Ms. Sisie SaysFeb 15, 2015

Paid my monthly charge and have no way to contact Public Mobile since the suggest ways eg starr611 or any of the six phone numbers I have managed to find are in service. I have tried to set up an online account and this is impossible as it claims my number is not valid. WTF how is this a legal business practice in Canada. I am now going to try a kodo outlet because of course I need my phone for work etc.

Customer care male
Mr. Jie Zheng SaysFeb 15, 2015

I seem to be having a major problem trying to pay my bill. I have followed all the prompts given to me to no avail. I filet a complaint with CCTS with great results. It is my understanding that I will haveto do that again because Telus is surely abusing their customers and seem not to care either way. What needs to be done is CCTS or CRTC should be shutting Telus down or fine you where it would actuallymatter.

Customer care male
Mr. Anselm SaysFeb 10, 2015

No one answers. The customer service number could not even recognize my phone number - referred me to their website and said goodbye. The reason I went to customer service is because I couldn't get any support off of their website.

Customer care male
Mr. Tariq Khan SaysFeb 09, 2015

I am trying to Contact Public Mobile since two hours, but failed. My Cell No 905 805 6330 is blocked. I want to pay the bill by my new credit card as soon as possible. Pl contact me as soon as possible at 416 394 5471. ThanksTariq Khan338 Hansen Road NorthBrampton, ON, L6V 3B8. Home: 905 488 5331.

Customer care female
Ms. Frustrated Customer SaysJan 19, 2015

I paid for data service, but I do not have any data on my phone this morning. I was calling to find out why because I haven't used all of my data for the month. After calling, I was told that the office is now closed and was directed to their website. The website is under construction. This makes no sense.

Customer care male
Mr. Shahrooz SaysJan 11, 2015

My phone number is 4388780411. From today morning my number is dead please contact with me 4388690411.

Customer care male
Mr. Dan SaysOct 13, 2013

I am Dan I keep getting this white screen with this ftw letters in black I went from wind back to your company I paid a double bill I got a text last week saying I am all good I would call, but my phone is useless no water damage nothing yet I cant use it fix this issue now or tell me what I can do my phone number is 6478525420 fix it please or not only me, but also other people that I got to sign with you will go elsewhere as well respond to me at djs5420@gmail.com it not fair that I work for my money to give you my buisness and you cant even make an effort to do anything onsidering I bought four android phones plus had two other people to sign with you fix this or I will go with wind this is no way to do buisness and I noticed you are doing a good job pissing your customers off.

Customer care female
Ms. Reena Persand Chaitoo SaysOct 09, 2013

i am just worrying you charged 40.24$ on my credit card today 08/10/2013 something went wrong from your side because i Reena Persand Chaitoo moved from Quebec to Edmonton and already stopped as from 16th August 2013 please contact me as soon as possible on 780 8075937.

Customer care female
Ms. Mary John SaysOct 02, 2013

I have a public mobile connection and the there is no net work available this area. I contacted the customer care service to cancel my connection. They are still collecting the payment using my pre authorized account.

Customer care user complaints