Telkom South Africa Customer Service Phone Number

011 337 9088

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Telkom South Africa

Telkom Limited is a wireline and wireless telecommunications provider in South Africa. First use of Telecom in the Republic of South Africa was only one line send linking Cape Town and Simonstown. Telkom South Africa, the prominent residential owner and newish entrant to the regional cellular market. In the 90's, South Africa released its Mobile functions, underwritten by Telkom in collaboration with Vodafone. Telkom South Africa is organized under Team CEO, Nombulelo Moholi, into Three primary sections, namely Telkom Business, Consumer Marketing and Wholesale and Networks. Telkom provides ADSL retail services solutions via their ISP Telkom Internet to customer and business clients and through Telkom General to other certified operators. It was founded in 1991 having headquarters in Pretoria, Gauteng, South Africa. Pinky Moholi is the Group CEO of the corporation.
Telkom South Africa for All General Inquiries
Phone: (012) 311 3911
Call From Telkom Operator for Enterprise
Phone: 10214
Call From Telkom Operator for Personal
Phone: 081180
Call From Telkom Operator for Service
Phone: 10210
Call From Telkom Operator for Sales
Phone: 10213

The same customer service number of Telkom South Africa listed above is also used for Telkom South Africa head office contact details Telkom South Africa ADSL prices, Telkom South Africa Internet, Telkom South Africa white pages, Telkom South Africa careers, Telkom South Africa Banking details, Telkom South Africa investor relations and Telkom South Africa fault reporting.

Telkom South Africa Address

The address of Telkom South Africa is Telkom Towers North, 152 Proes Street, Pretoria Gauteng, South Africa.

Telkom South Africa Website

The Website of Telkom South Africa is

The postal and official address, email address and phone number (helpline) of Telkom South Africa Service Center and Telkom South Africa customer service number is given below. The helpline of Telkom South Africa customer service number may or may not be toll free.
Telkom South Africa Phone Number Customer Service
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Telkom South Africa Source of Knowledge

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Telkom South Africa Customer Service Number Complaints and Reviews

Customer care female
Ms. Linda D Barnard SaysOct 23, 2019


I want to cancel my Wayo Wayo Telcom line, 021-852-8163, at my home from the end of October 2019. Thanking you in advance. Kind regards

LD Barnard.

Customer care male
Mr. Maloka Khotso SaysMar 11, 2018

Good day. You send your technician to come and connect me a landline for business and he said the phone you send is wrong we need wcdma, it has been a while calling you numbers with no one picking up. My order number is:191125620 in janefurse Limpopo. Please help I need it urgently.

Customer care male
Mr. Juan De Klerk SaysFeb 05, 2018

I cannot phone out and cannot receive calls. On 0658852836
Telkom mobile SA.

Customer care female
Ms. Endri SaysMay 22, 2018

Good day

Please help with contact numbers. We are busy with a new shopping complex and need telkom lines. Its a new development. Regards Endri
Selekango Plant Hire.

Customer care male
Mr. Kenny Mundry SaysMay 10, 2018

Please can someone kindly help me, since the beginner of April I requested for a upgrade from capped to uncapped ADSL. I was told sales cannot do it due to profile error, they then deleted my profile and created a new profile which then distrupted my ADSL and Voice line. Then they gave me a new no for an exchange which is not in my arrear, they used my address of six years ago. Too date I cannot get the problem resolved, also everytime I ask them to amend my address they say it is done, but when I call I get the same old address mentioned to me. I have stressed the urgency of this matter, but still no progress. My daughter as assignments to submit and cannot due to the ADSL not working. This is the 1st time in over 20 years with Telkom that I am facing such a issue. I would really appreciate if someone can intervene and resolve this issue for me. ACCOUNT NO: 453135870001
kind regards
Kenny Mundry .

Customer care female
Ms. Linda Barnard SaysMay 09, 2018

I have a Wayo Wayo Telcom landline at home. I normally bought Telcom Landline Time. Was then notified to buy only Telcom Time. Now the phone would not take that time. Kindly assist what to buy and how to load it. Thanking you in advance. Regards
LD Barnard.

Customer care male
Mr. Owen Mabe SaysAug 08, 2018

Account number 335386231
please stop to deducting my money. I have tried to talk to your people it seems this is an intention. It is not my intention to refer or to go through legal route, but to request peacefully so. Regards.

Customer care male
Mr. C Kemp SaysSep 19, 2018

I got a SMS fro 0811600382saying account for customer 121341215 has been suspended due to collection. Who`s account is it and what is the landline number
C Kemp .

Customer care male
Mr. Mr. J.h. Strydom SaysJul 18, 2017

Dear All,

I received my account which stated that I am in arrears which is not the case. My contact number is 0123792201. I have paid my account every month as per usual at Checkers in Bougainville, Hercules. When I phone to address the issue and asked them to please check my account I was amazed by the rude attitude of the member at customer service who was very reluctant to assist me. I tried to explain that the problem was at Checkers where I paid as they made a mistake by using the wrong reference number. Instead of using 9202100013156662722 they use 9202100013150882722. The transaction reference number is 716797140596849570, not sure if this was deliberately or just by mistake of the cashier. I kindly request Telkom to reverse the payment against my account as I have paid it on 19 April 2017. Kind regads.

Customer care female
Ms. Coral Ann Smith SaysNov 30, 2017

Telkom account number is 334127960

Good day,

i would like to know if I'm still eligible for an upgrade on my phone contract

Tel. No 021 5525331 or e-mail.

Customer care male
Mr. Gerhard SaysJul 17, 2017

My line has been suspended for no reason. My account is paid. I can not believe that it is impossible to speak to a operator or accounts department regarding this matter. This is totally unacceptable.

Customer care female
Ms. Aobakwe Louw Propert SaysMar 16, 2016

please call me urgent regarding outstanding amount for the above company. Regards Elisa

Customer care female
Ms. Christine Ramathlape SaysNov 23, 2015

0817004092I asked Telkom to not increase my call per minutes9airtime). I was told that that was done Successfully and got an SMS confirming that, but now I received an SMS saying my account will be debited with R800. Is there a communication breakdown between accounts department and consultants?.

Customer care male
Mr. Jeff SaysSep 22, 2015

Cant find a toll free number to phone, or any other to verify my acc payment, .

Customer care male
Mr. Anton Labuschagne SaysApr 17, 2015

Customer Phone number is not answered when you dial it?.

Customer care female
Ms. Mpho Motone SaysJan 29, 2015

I want to report a faulty at Grace Mokhomo CHC our OptiCon phone is not working since yesterday around 16:30. The number is 0184761141 and 0184762809 it has seven ext they are all not working.

Customer care male
Mr. S.pillay SaysDec 19, 2014

I have received two SMS messages indicating that account number is 321289830001 is in arrears. I do not have a Telkom phone. Please amend your information.

Customer care male
Mr. Donald SaysSep 05, 2013

I want to know how much to open line for fax I already have landline, but it is closed so I want to use it for fax

Customer care female
Ms. Blanche SaysSep 05, 2013

Still waiting ,after three weeks for telkom bad ,the technicians are all not doing there work ,and wants to blame the custommers,I feel like telling the whole world

Customer care female
Ms. Ronelle SaysJul 19, 2013

I am not impressed with Telkom service. I am waiting since four July 2013 for Telkom to come to my house to fix our line. I cant make or receive calls. This unprofessional. my Refernce number 240CW2040713. I hope this gets seen to soon. I will not accept any unprofessionalism

Customer care male
Mr. Michel Bakome SaysJul 02, 2013

I reside in Parow valley, no 80 Riley street, Cape Town, 7500. My telephone number 0219314743. We have had for the past four weeks a faulty line. Upon contacting the call center, we were given a reference number, but when we did a follow-up as it was taking long we were told that it could take up to a month to sort it out.
Why would it take a month as if we were applying for a land line to be installed?

Can somebody do something about it?

Customer care male
Mr. B.W Hughes SaysMar 30, 2013

Account number is 247557050001
We have recently purchased a line hunting facility from your local Telkom supplies just to have numerous complaints.1.) The hunting line is been billed for since installation in around Oct/Nov 2012, but we haven't had the use of both lines since it was installed.2.) We logged calls to sort out the 039 315 0164 line as it crackles so bad you can not here a word on the other side. They have not sorted this to date, we've even bought new filters and hand sets and still no joy.3.) Your Technicians have also been here numerous times and have temp fixed it

Customer care user complaints