Phone Number of
Drunk Elephant is
+1-800-604-1795 .
Drunk Elephant is a cosmetic brand known for its innovative, minimalist formulations and commitment to excluding potentially irritating ingredients. They are famous for focusing on biocompatible ingredients that work harmoniously with the skin's natural biology. The brand also encourages "skincare smoothies," where customers can mix different products to create personalized routines.
Here's a more detailed breakdown of their key features:
"Suspicious 6" Exclusions:
Drunk Elephant avoids a list of ingredients it calls "The Suspicious 6": essential oils, drying alcohols, silicones, chemical sunscreens, fragrances/dyes, and SLS.
Biocompatible Ingredients:
They prioritize ingredients that are recognized and well-tolerated by the skin, often incorporating high percentages of active ingredients at skin-friendly pH levels.
Skincare Smoothies:
Their product range is designed to be mixed and matched, allowing customers to create personalized skincare routines.
Innovative Formulations:
Drunk Elephant combines "good synthetics with good naturals" to create effective and unique products.
Fun and Eye-Catching Packaging:
The brand's packaging is known for its playful and colorful designs.
Customer-Centric Approach:
Drunk Elephant relies heavily on word-of-mouth marketing and encourages customer stories and reviews.
Founding and Establishment
Drunk Elephant, a cosmetic brand focused on effective, clean skincare, was founded by Tiffany Masterson in 2012. Her frustration with the lack of lasting results from other skincare brands led her to create a brand centered around well-formulated, healthy ingredients.
Founding and Establishment:
Motivation:
Tiffany Masterson, the founder, was dissatisfied with the limitations and ineffectiveness of other skincare brands, leading her to develop her own line.
Year of Founding:
Drunk Elephant was established in 2012.
Core Philosophy:
The brand's focus is on using "good synthetics with good naturals" in its formulations, prioritizing clean ingredients and skin health.
Key Idea:
Drunk Elephant's approach is based on the idea that fewer ingredients, particularly "The Dirty Six" (essential oils, drying alcohols, silicones, chemical sunscreens, fragrance/perfume, and non-bioactive colorants), are better for skin health.
Customer Focus:
Masterson emphasizes listening to consumer feedback and making adjustments to formulations based on that feedback, according to Forbes.
Current Position
Drunk Elephant, a clean skincare brand, is currently facing challenges and a decline in sales. Shiseido, the parent company, attributed the brand's struggles to market changes, particularly in the Americas region, and a delayed recovery in sales. While Drunk Elephant was acquired by Shiseido in 2019, it's now facing competition and declining sales. Drunk Elephant experienced a 25% decline in sales in 2024, primarily in the Americas region. The brand is struggling to keep up with intense competition in the skincare market.
Drunk Elephant Address
The address of Drunk Elephant is 1-6-2, Higashi-shimbashi, Minato-ku, Tokyo 105-8310, Japan.
Drunk Elephant Email Address
The email address of Drunk Elephant is
info@drunkelephant.com.
Drunk Elephant Website
The Website of Drunk Elephant is
www.drunkelephant.com.
Drunk Elephant contact person
The contact person of Drunk Elephant is Support Team.
Drunk Elephant Customer Support Service Phone Number
The customer support phone number of Drunk Elephant is
+1-800-604-1795 (Click phone number to call).
The postal and
official address, email address and
phone number (
helpline) of
Drunk Elephant Service Center and
Drunk Elephant customer service phone number is given below. The
helpline of Drunk Elephant customer service phone number may or may not be
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