Ms. Kelli Collingsworth On Phone To Grand Linen Service
Hi back in November 2015 I bought a seven piece comforter set for my parents off Amazon and it completely fell apart at the seams. I have contacted Amazon and they referred me to you. I need to know if I can get it replaced or refunded please. It is the seven piece Dark Camel Brown Lavish Oversize Comforter Set in Micro Suede Bed in a Bag California King size.
I emailed the email address provided (glcsheets@yahoo.com) and received the following response "This is not Grand Linen Sheets. If i were you, I would contact amazon about this company's poor customer service. " The phone number provided (586)598-3909 is not correct, either.
I called one 586 598-3909 on Saturday, January two 2016 and the woman answered the phone with a short "Hello?" (I assumed already that it was the wrong number by the way she answered). I said "Hi, is this Grand Linen?" she sighed, then responded with "Are you calling for the sheet company?" I said "Yes, is this the wrong number?" She told me it was the wrong number. To summarize; THE PHONE NUMBER 1-586 598-3909 IS NOT Grand Linen SHEETS. I do not know the correct number, I chose to email the company at glcsheets@yahoo.com (I can not say whether that is the correct email address or not becuase I just sent the email a few minutes ago).
Ms. sandra miller On Phone To Grand Linen Service
I messed up my order and i need help fixing it somehow i ordered the wrong color set.