O2 Germany Customer Service Phone Number

Phone Number of O2 Germany is 089787979415 / 01805 / 01 09 08 .
O2 is the trading name of Telefonica Germany GmbH & Co. OHG, is the telecommunications and internet service provider in Germany. The company was incorporated in the year 1995 under the name of as Viag Interkom and changed its name to Telefonica Germany GmbH & Co. OHG in the year 2011. Corporate office of the company is located in Munich, Germany. Telefónica Germany operates as a subsidiary of Telefonica Europe which is a British telecommunications services company. Telefonica Germany's shares are listed on the Frankfurt Stock Exchange under the ticker symbol 'O2D'.
Telefonica Germany was founded by the merger of three companies namely- British Telecommunications, VIAG and Telenor. The company the largest operator of 2G, 3G and 4G mobile networks in Germany.

Getting In Touch With O2 Germany


O2 Germany is notable in furnishing precise assistance to explore belief of customers and recommends hassle free path to make vital connection with the care authority. However, the customers are designated to report queries through the following given numbers:
Official Contact Number for Customer Care
Phone Number: 089787879415
Additional Contact Number for General Inquiries
Phone Number: 01805 / 01 09 08

Precise Role of O2 Germany


O2 Germany is dominating to configure a platform of connectivity and provide strong cellular service in every corner. O2 Germany is one of the prestigious telecom enterprise devoted to provide highest values of amenities and prescribe privileges of fastest internet services. However, the enterprise is conclusively known for authentic telecom services such as:
  • Fastest Internet Services
  • Broadband Plans
  • Wi-Fi
  • Cellular Network
  • Digital Cable

Alternative Perks of O2 Germany


O2 Germany is uncommon in furnishing access to authorize customers to manage respective accounts online and recommends to recharge devises within quick time frame. However, the customers can manage accounts while registering an online account via: https://www.o2online.de/ and conventionally allowed to level the steam of telecom expanses through online services.

Career Opportunities At O2 Germany


O2 Germany is setting up precise path to expose career openings for aspirants to build foundation of success. O2 Germany is setting up precise path to expose career openings for aspirants to build foundation of success. The enterprise is radiant in declining steam of unemployment and offers authentic job openings for applicant via: https://o2careers.co.uk/


O2 Germany Address


The address of O2 Germany is Georg Brauchle Ring 23-25 Munich, 80992, Germany.

O2 Germany Website


The Website of O2 Germany is www.o2online.de.

O2 Germany Customer Support Service Phone Number


The customer support phone number of O2 Germany is 089787979415 / 01805 / 01 09 08 (Click phone number to call).



The postal and official address, email address and phone number (helpline) of O2 Germany Service Center and O2 Germany customer service phone number is given below. The helpline of O2 Germany customer service phone number may or may not be toll free.

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O2 Germany Phone Number Customer Service

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O2 Germany Source of Knowledge


www.o2online.de/
www.o2online.de

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O2 Germany Customer Service Number Delineated Here With Complaints and Reviews

Customer care male
Mr. Roman CallsJan 26, 2024

Mr. Roman On Phone To O2 Germany Service
Guten Tag, ich bin Roman Bataltsev. Ich war in Deutschland i am Flüchtlingstatus aus der Ukraine. I am Oktober 2023 habe ich beschlossen, Deutschland für immer zu verlassen. Ich habe alle notwendigen Unterlagen gemacht und bin zu O2 gekommen, habe gesagt, dassich meinen Vertrag kundigen muss, weil ich fur immer wegfahre. Ich habe alles getanund bin gegangen. Warum bekomme ich Nachrichten, dass ich etwass schulde?.

Reply
Customer care male
Mr. Aigbaze Anslem Aitenoria CallsMay 18, 2019

Mr. Aigbaze Anslem Aitenoria On Phone To O2 Germany Service
My names are AIGBAZE Anslem Aitenoria. I have a two years phone contract with o2 of 41euro per month. And now, I am not in Germany anymore. I was deported to Italy. What do I do and how do I continue my monthly payment. Thank you.

Reply
Customer care male
Mr. Shyam CallsJun 29, 2017

Mr. Shyam On Phone To O2 Germany Service
I am from India, i am on a Business visit to Germany. I do not speak German. My SIM is blocked for some reason, i called customer care, but the lady just said no English and cut the call. Is there a o2 customer care which speaks english?.

Reply
Customer care male
Mr. Marla Mann CallsJun 26, 2017

The phone numbers you list for O2 Germany are not valid. States that the "promotion is over".

Reply
Customer care female
Ms. Marla Mann CallsJun 26, 2017

Ms. Marla Mann On Phone To O2 Germany Service
RE: 0711-91285617 Kundenummer: DE10286420
I departed Germany for the US on 28 May. In Kuendigung I stated I NEVER RECEIVED your DSL device - and the HOTLINE verified that your records showed it was NEVER DELIVERED. DO NOT CHARGE ME FOR YOUR DSL Device. DO CANCEL THE SERVICE ASAP

I do not recall my password. Please email me another way to access the account so I can pull a final copy of the bill or email me a copy. I no longer have a german mobile.

Reply
Customer care male
Mr. Thomas Marling CallsOct 31, 2017

Mr. Thomas Marling On Phone To O2 Germany Service
I have received a message that I will be charged roaming rates from Portugal. Before I left Berlin, I asked a representative at an O2 office on Friedrichstrasse about using my I-Phone and I-Pad in Portugal. My intention was to cancel my service. I was told by your representative that due to recent EU rules, there were no longer roaming charges between EU states. My mobile number is: +49 176 727 46016. Was I misinformed by your representative? Will I be assessed roaming charges for using my devices while in Portugal? Please explain.

Reply
Customer care female
Ms. Gillian Lee CallsJun 04, 2018

Ms. Gillian Lee On Phone To O2 Germany Service
Will you able to trace a mobile number which network co belongs to ? my friend need help. He forgotten his mobile which network. He need to request itemised bill to trace his uncle number to seek help. He is now in malaysia. Please help him to get the right mobile network co toll free number and email address so that he can call and request the itemised bill to check his uncle number. He lost his hp. Please help. His germany hp number +49 1521 9288954. His name Alex Wong. Please help he is using the top up malaysia number and credit very limited to call. Please if can help me to trace his itemised bill from 25Mar18 to 15Apr. He call his uncle before he come to malaysia on 15April. This is the only way for him to trace his uncle number to seek help. Thank you. If you can trace it can email to me at gillianlnl@yahoo.com.

Reply
Customer care male
Mr. Ivan CallsSep 20, 2017

Mr. Ivan On Phone To O2 Germany Service
Hello,
I am no longer an O2 customer, but I need to get a copy of my last two cell phone bills from August and September 2017, I am unable to access the website as my user name and password no longer work. I also want to make sure that you are not billing me any longer after 15 August as I have a termination letter. Please contact me on my Handy: 0176-327-89137.

Reply
Customer care male
Mr. Dominic Scillitani CallsSep 14, 2017

Mr. Dominic Scillitani On Phone To O2 Germany Service
I have ordered €15 of credit, and within a few hours it is gone. I have only used wifi for my calls and messages, so I am wondering where this has gone. My credit is at ten cents and my mbused says 4. eight, but as I'm in the EU and have only used within the EU, I do not know where this credit has gone. Is there a document you can send me that shows where the credit was used up?.

Reply
Customer care male
Mr. Nayan Chavda CallsMay 15, 2018

Mr. Nayan Chavda On Phone To O2 Germany Service
Respected sir, I am forget my SIM card pin number and my SIM is not working my all contacts in my SIM so please is that request to you find my pin or Sand me here my number is + 4917626011862.

Reply
Customer care male
Mr. Praveen Belagavi CallsAug 12, 2018

Mr. Praveen Belagavi On Phone To O2 Germany Service
My name is Praveen Belagavi . Last year i have taken O2 contract. I want to end this contract from coming October. I am moving to India. Can you end this contract from 1st of October. MY mobile number is +4915144956367. When i have send the router back. Send me the address where to send. My email address is praveenbelagavi@gmail.com. Please mail me the details.

Reply
Customer care female
Ms. Michelle Haubenreisser CallsJul 28, 2017

Ms. Michelle Haubenreisser On Phone To O2 Germany Service
Dear Sir/Madam,

Please let me know how can I terminate my monthly subscription €19
for mobile numbers +49 176 63656515. Thank you very much

Yours sincerely,
Michelle Haubenreisser .

Reply
Customer care male
Mr. Udaya Bhaskar Bujuti CallsDec 01, 2017

Mr. Udaya Bhaskar Bujuti On Phone To O2 Germany Service
Hi, this is regarding my DSL connection for home. Yesterday they were supposed to activate my connection. However, it is not. Can I speak to someone who can understand English. My mobile number is: 01729628026.

Reply
Customer care male
Mr. Markus Pesonen CallsJul 23, 2018

Mr. Markus Pesonen On Phone To O2 Germany Service
My DSL Internet does not work. There was an unpaid bill, but it is already paid for some time and the Internet connection is not yet established back. Do you know what is happening?.

Reply
Customer care male
Mr. Surendran CallsSep 20, 2016

Mr. Surendran On Phone To O2 Germany Service
Sir,

I have been getting bills like 36Euros, 41 Euros for my Internet. But my Internet pack is 14 euros per month. I have written so many emails to your Team and nobody has responded. Why is that i am getting so much of huge bills. Please call me +49 151 714 04024

email: starsuren@gmail.com.

Reply
Customer care male
Mr. Ashwin Thapa CallsSep 17, 2016

Mr. Ashwin Thapa On Phone To O2 Germany Service
This morning I received an email from o2 saying I have an open bill to be paid. The surprising fact here is, I am not an o2 customer. I have not used o2 and any of its services, yet I got this bill with a due of 70. 69 euro. I am quite shocked to have been receiving this email of such claim. I went to the o2 shop for the query and the person working there said, he could not find such thing. He said he could not even find me in the system. Quite surprising how I got this email.

Reply
Customer care male
Mr. Govindaraju Govindaiah CallsSep 14, 2016

Mr. Govindaraju Govindaiah On Phone To O2 Germany Service
Hi,
I am Govindaraju Govindaiah , and having O2 Mobile contract. My Kunden Number is 6029425010 and my mobile number Is +49 17628480941. I want to cancel my O2 mobile contarct on 30th September 2016, as I am going back to India on 1st Oct 2016. I have already submitted one week back abmeludng copies and application forms where I purchased O2 (media market), but I did not get any reply form him and O2. So please cancel my O2 Mobile contract. Thanks
Govindaraju.

Reply
Customer care male
Mr. Ruchi Baxi CallsSep 13, 2016

Mr. Ruchi Baxi On Phone To O2 Germany Service
Dear sir,
I have sent a letter by post to Telefonica germany Nuremberg for the O2 contract cabcellation of the number:+4917672761440. I have also written in the letter to send information about contract cancellation on the number:+4917680813669 or by email is ruchibaxi1510@gmail.com. But I have still no information about the contract cancellation whether it is cancelled or not. Kindly inform me as soon as possible about the status of the contract as I am leaving Germany in a couple of days.

Reply
Customer care female
Ms. Nandini Sugandha Balasubramanian CallsSep 07, 2016

Ms. Nandini Sugandha Balasubramanian On Phone To O2 Germany Service
Hi Team,

I'm unable to reach customer care. Today, 7th Sep i get another mail O2 tried reaching me several times. It is a big LIE. I am reachable on the number. Just once i was contacted. Now i tried, got connected asked for English, asked to wait and hung up on

It is 100% O2s mistake and not mine. I will not pay any extra amount for installation/cancellation. Now, need suggestion on way forward. Request a person who can speak English to call

Thanks

Regards,
Nandini.

Reply
Customer care female
Ms. Carol Rushby CallsSep 01, 2016

Ms. Carol Rushby On Phone To O2 Germany Service
Mobile Number 0176 28277440
Hello, I have a Pay as you Go contract. On 12 July I visited an O2 shop in Bielefeld an asked for Data Roaming within Germany. I was told it would be a flat rate of 5€ per month. I paid the first payment in cash at the shop and shortly afterwards received a confirmation message from O2 shortly afterwards. I have now discovered that each day since then I have been charged 1€ for Data Roaming. Can you please switch on my flat rate and refund the money I have been deducted. Thank You.

Reply
Customer care male
Mr. Marcio Rafael Barbosa Matos CallsAug 13, 2016

Mr. Marcio Rafael Barbosa Matos On Phone To O2 Germany Service
Sie stahlen mein Handy und mochte mir meine aktuelle karte, um abzubrechen und fragen one nach neuen. Mine name: Marcio Rafael Barbosa Matos
mine nunber +49 17672720677
mine adress : 82194 grobenzell bodenseestrasse 32.

Reply
Customer care female
Ms. Sandra Lied Haga CallsJul 21, 2016

Ms. Sandra Lied Haga On Phone To O2 Germany Service
Please, how can I find an e-mail-adress to someone who speaks English, so i can break the two years deal and pay the rest of my phone that I bought in Berlin last fall? I live in Norway now, and need to lock up the phone so I can have a Norwegian sim-card in the phone. I have tried for a long time to find out how to do this, but I can not find anything anywhere. Please help.

Reply
Customer care male
Mr. Dariusz Gzik CallsJun 15, 2016

Mr. Dariusz Gzik On Phone To O2 Germany Service
Dear Firm,
I am your client- my mobile phone number is 0176 24858606. I would like to contact with you in settings of my mobile phone and all services connected with my number, but I couldn't find the email address for client service line. I need the email address because I called on service hotline a few times, but nobody speaks English. I tried to find this contact email address on your website www. O2. De, but so far I have not reached it. Awaiting for your reply. Best regards,
Dariusz Gzik .

Reply
Customer care male
Mr. Adhithiyan Pandian CallsApr 23, 2016

Mr. Adhithiyan Pandian On Phone To O2 Germany Service
Hello Sir/Madam,

I am Adhithiyan Pandian from India, completed my master degree in Germany last December, 2015. My mobile number is +49-176 72124436. I moved to India after my studies on 10-12-2015. I officially deregistered from Germany. So I tried to close my Contract which ends in Spetember, 2016. I tried to send a letter to you directly, but unfortunately it failed to receive you and came back to my place. So please close my contract by this year. You can contact me at +91-9443354284 if you have any queries. Regards,
Adhithiyan Pandian .

Reply
Customer care female
Ms. Jyoti Prabha Satta CallsApr 13, 2016

Ms. Jyoti Prabha Satta On Phone To O2 Germany Service
Hello Customer Service
I do not understand you are charging me, although I am not using your service anymore and I have cancelled my contract already in Janaury 2016 with all the documents needed. Please help me out to get my money return from February to April. Thank you so much.

Reply
Customer care female
Ms. Martyna Pyrek CallsApr 11, 2016

Ms. Martyna Pyrek On Phone To O2 Germany Service
Mobile number is 176 306 485 96Hello, I have left Germany in December 2015, I have advised O2 offices in Dusseldorf on this (2 offices) and sent a confirmation from the city office of my deregistration from Dusseldorf and Germany to your office. Now, I am still receiving bills. I have paid the January bill assuming that there was a delay on your side with canceling the contract. The Feb and March bills are not paid, I can not pay them because I do not even have the complete bank account number from the communication sent by you to my email address (martyna. Pyrek@gmail.com). Please could you clarify this?My UAE phone number is 971 565 471 204. Thank you and kind regardsMartyna Pyrek .

Reply
Customer care male
Mr. Ninad Kathoke CallsApr 11, 2016

Mr. Ninad Kathoke On Phone To O2 Germany Service
Dear O2 Help Line. My internet is not working even when it's 4G or 3G. I have all net flat and 3Gb package for O2. I expect you to please solve my issue. Please give me a helpline where person speaks in English. Thanks.

Reply
Customer care male
Mr. Siva Sankar Mannem CallsMar 28, 2016

Mr. Siva Sankar Mannem On Phone To O2 Germany Service
Hello, I have taken O2 dsl connection from June 2014 to May 2015. I have not down loaded the bills. Now I need the bills. I have tried log in using the user name and password provided, but it is not working. Below are my detailscustomer number : DE13515363order number : 3012029915land line number 0711/88802646 Please help me how can I get the bills?.

Reply
Customer care male
Mr. Alex K. Jang CallsMar 25, 2016

Mr. Alex K. Jang On Phone To O2 Germany Service
Mobile Numbers are 017631453486 and 017631453477. Dear Customer Service, I am writing to give the required a notice to terminate my contract in respect of the above reference mobile numbers as of two August 2016. Please note that this letter has been send by recorded delivery and therefore notice will be deemed to have been served from the date the letter has been confirmed signed for by mail. Please confirm in writing that you have actioned my termination request and the date on which my service with you will terminate as of two August 2016. I would also ask that you dispense with any retention activity. My decision regarding this termination is final and any attempt to call me to retain me will serve as an annoyance which may reduce the likelihood that I will return to O2 in the future. I look forward receiving written confirmation of the ending my contract. Your sincerely, Alex K. Jang and Wonyoung Jang.

Reply
Customer care male
Mr. Alex K. Jang CallsMar 25, 2016

Mr. Alex K. Jang On Phone To O2 Germany Service
Mobile Numbers: 017631453486 and 017631453477. Dear Customer Service, I am writing to give the required a notice to terminate my contract in respect of the above reference account/mobile numbers as of two August 2016. Please note that this letter has been send by recorded delivery and therefore notice will be deemed to have been served from the date the letter has been confirmed signed for by mail. Please confirm in writing that you have action my termination request and the date on which my service with you will terminate as of two August 2016. I would also ask that you dispense with any retention activity. My decision regarding this termination is final and any attempt to call me to retain me will serve as an annoyance which may reduce the likelihood that I will return to O2 in the future. I look forward receiving written confirmation of the ending my contract. Your sincerely, Alex K. Jang and Wonyoung Jang.

Reply
Customer care male
Mr. Mohd Azeem CallsMar 18, 2016

Mr. Mohd Azeem On Phone To O2 Germany Service
I have applied for DSL Connection, Person at O2 store has given me offer for O2 Post-paid SIM for two month by five Euro/month. But in spite of five Euro every month more amount has been deducted from my account(Find bank copy)
Since 16. 01. 2016 I have visited more than five time in O2 shop, but still not received solution for getting my money back. Please check and Take action o urgent basis.

Reply
O2 Germany Customer Service Care Phone Number 255725
Mr. Ivan CallsFeb 25, 2016

Mr. Ivan On Phone To O2 Germany Service
017632789137

I need an English customer service speaking per to call me.

Reply
O2 Germany Customer Service Care Phone Number 255724
Mr. Ivan Centola CallsFeb 25, 2016

Mr. Ivan Centola On Phone To O2 Germany Service
I am requesting a customer service representative contact me. I am no longer a DSL customer, but you are billing me. I need to get this issue fixed. Do you have an English speaking customer service person?
What is the number since the one you have here does not work.

Reply
O2 Germany Customer Service Care Phone Number 254594
Ms. Andrea Rathke CallsFeb 15, 2016

Ms. Andrea Rathke On Phone To O2 Germany Service
Good morning from Berlin,
can you please provide me urgently with a customer service no that is actually working and either not in service or not available currently. I appreciate your assistance

kind regards
Andrea.

Reply
O2 Germany Customer Service Care Phone Number 253415
Mr. Vinod Kumar Mahankali CallsFeb 04, 2016

Mr. Vinod Kumar Mahankali On Phone To O2 Germany Service
Hello,
I am Vinod Kumar Mahankali holding the mobile number 017681331158. I have signed O2 postpaid postpaid contract on December 29, 2014 which lasts for two years and the tariff is 25euro plan. But for the past two months I received a billing amount of 79. 21euro and 89. 94euro for the month of January and February respectively. Can you please check the details of billing and provide me the relevant information regarding the extra charges for those two months as it costing huge for me and exceeding my normal expenditure.

Reply
O2 Germany Customer Service Care Phone Number 252805
Mr. Upender Rao Balmuri CallsJan 30, 2016

Mr. Upender Rao Balmuri On Phone To O2 Germany Service
Dear Sir/Madam,

I Upender Rao Balmuri earlier calling to O2 customer care and was charged money for the call. Could you please let me know how could i solve this problem. Thanking you

Best Regards,
Upender.

Reply
O2 Germany Customer Service Care Phone Number 250070
Mr. Maheshkumar CallsJan 04, 2016

Hello Team,
I was in Germany from July 2014 to Sep 2015. And i have terminated my O2 Internet connection in the month of July 2015. I had returned the router to O2 Germany. But till now they are deducting the amount of 58 Euros. Request to stop it as i did all the formalities for the termination of the contract. My Customer number is : DE14141800.

Reply
O2 Germany Customer Service Care Phone Number 249786
Mr. Inder Moorjani CallsDec 31, 2015

Mr. Inder Moorjani On Phone To O2 Germany Service
I have been charged Euro 83. 19, Transaction Type ERSLASTSCHRIFT, Reference T0030001000000DE15228999, End to End Reference 001909495179. This amount has been deducted without any permission from me. Please respond in English on why this amount has been deducted. My customre ID is DE14506433.

Reply
O2 Germany Customer Service Care Phone Number 248470
Ms. Kalsang CallsDec 18, 2015

Ms. Kalsang On Phone To O2 Germany Service
Hallo und guten Tag, ich bin in Sri Lanka und habe meine SIM Karten mit PIN und PUK verlorenoder sie wurden entwendet. Kartennummer: 0176 22335355 und 017622335356bitte sofort sperrenNachricht konoennen Sie mir an:ronalicafe@gmail.com sendenfuer Marion Kalsang Heidelbergerstr, 7 60327 FrankfurtPassnummer:C5HXU64.

Reply
O2 Germany Customer Service Care Phone Number 244484
Mr. Carlos Valero-vidal CallsNov 11, 2015

Mr. Carlos Valero-vidal On Phone To O2 Germany Service
Dear Sr. My name is Carlos Valero-vidal (account number 6009428222). I had before a contract with O2, but I cancelled in July 2015 accordingly with the steps your indicated me. Every month I receive an email with the monthly money I should pay for that account that is cancelled and I do not use anymore. Sorry for any inconvenience, Carlos Valero-vidal .

Reply
Customer care male
Mr. Samuel Kingsley Osagie CallsSep 26, 2015

Mr. Samuel Kingsley Osagie On Phone To O2 Germany Service
My name is Samuel Kingsley I sagte I live in Herford, I have signed for O2 Internet contract, but I do not know why the line is not working fine as I wish it to work for me, if there is any way you people can help to make the line to work good you people should I will be really grateful thanks.

Reply
Customer care male
Mr. Rami CallsSep 26, 2015

Mr. Rami On Phone To O2 Germany Service
Hello, would like to know if my SIM card is activated, i have problem with my internet Access017635549138.

Reply
Customer care male
Mr. Jose Prieto CallsSep 25, 2015

Mr. Jose Prieto On Phone To O2 Germany Service
Dear Sir or MadamI had currently leave Germany and not need anymore this account, nor using the phone. How can I cancel my contract? Also, as far as I remember, it was suppose to end on July 2014. There is a phone number i can call to discuss this?o2 - Ihre aktuelle RechnungGuten Tag Herr Prieto Gonzales, Ihre aktuelle Rechnung für den Abrechnungszeitraum 20. 06. 2014 – 19. 07. 2014liegt für Sie bereit. Darin wird für Ihre Kundennummer 6011432800 ein Gesamtbetragvon 47, 7ThanksJose Prieto .

Reply
Customer care male
Mr. Asim Abbas CallsAug 07, 2015

Mr. Asim Abbas On Phone To O2 Germany Service
Actually i am a student here in Germany and i do not know German language well. In customer care if there are English speakers also, then it will be very much helpful. Sorry to say i could not get response for my problem.

Reply
Customer care female
Ms. Petra CallsAug 04, 2015

Ms. Petra On Phone To O2 Germany Service
Dear Customer service, I have a problem with connection on address Berliner Straße 136, 13467, Berlin. The owner of the network is Kospo and the name of the connection is o2-WLAN24. The problem is the same for whole house, no one can connect to internet, but wi-fi connection is on. I received a message that my password is incorrect, however I was not even trying to the the password as the computer remembers it by itself. My phone number is 0176 86204012 in case you need more information. Thank you very much for your help. Warm regards, Petra .

O2 Germany Phone Number Customer Care Service
Reply
O2 Germany Customer Service Care Phone Number 227606
Mr. Md Jakiul Karim Ammar CallsMay 07, 2015

Mr. Md Jakiul Karim Ammar On Phone To O2 Germany Service
Dear sir, This is Jakiul Karim Ammar. My O2 number is 017682279444. ten days ago i have taken a contact from O2. The cell phone brand is Huawei. Model is Ascend Mate 7. But i am not satisfied with this phone. I want to replace this phone. Is it possible to change this phone with I phone six plus .If it necessary than I am ready to expense more money to replace it with I phone six plus.

Reply
Customer care male
Mr. Yogesh Avasia CallsApr 08, 2015

Mr. Yogesh Avasia On Phone To O2 Germany Service
I have an Iphone six and O2 connection. Off late I have stopped receiving SMS from O2 network. Although I am receiving regularly messages on whatsup, but not receiving the same in SMS. I tried with Apple support, but they are asking me to contact service provider of the SIM card and I am forced to come begging before you. Can you help ? When I go to settings and check message, it says 'Activation awaited'. Thanking you.

Reply
Customer care male
Mr. Dillip Mahanty CallsMar 04, 2015

Mr. Dillip Mahanty On Phone To O2 Germany Service
Hello I am Dillip Kumar mahanty. My Phone number is. 17680737786. This month i receive wrong Statement of 65. 3Euro. Because i have do contract of 20 Euro and it is fixed. When i have do contract that time the shop keeper told me. Also told You can not do any international calls. But now inter nation call are activated. Why it is activated. I do not told to activate. This is a very bad Kind of Service. Please correct it.

Reply
Customer care male
Mr. Abbas Kamranian CallsDec 09, 2014

Mr. Abbas Kamranian On Phone To O2 Germany Service
I purchase a credit of ten Euro for my prepaid cell phone via Express Aufladung at 4.12.2014. However, it doesn't still charge on my phone and I lost my credit to call. My telephone 017636001240.

Reply
Customer care female
Ms. Regina CallsJun 16, 2014

Ms. Regina On Phone To O2 Germany Service
Hello, my father lives in koblenz, germany. His phone is: 1799504441. His name is: arkadiy lyakhovetsky

I live in canada.

He has been unable to receive text messages from me for a few months.

His phone says: memory full. However, he says it is not full. Could you please see if you can help with this problem.

My father is very ill and he is going into the surgery in a couple of days. I would like to be able to send him messages in the hospital. Not being able to send text messages complicates our communication.

Many thanks for looking into this,

Thanks,

Regina.

Reply
Customer care user complaints