Kerala BSNL Customer Care Phone Number

1800 180 1503

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Kerala BSNL

Bharat Sanchar Nigam Limited is an Indian telecommunications service provider owned and operated by the government of India. The company was incorporated on 15 September 2000 and started offering services in all Indian states. BSNL is one of the well known telephone providers in the country which is quite popular in Indian telecoms market. BSNL offers its services all over the India serving customers with services like fixed line, Mobile telephony, Internet services, digital television, IPTV service etc. The company is known for its affordability, easy availability and error free service connections.
Kerala BSNL All General Inquiries
Phone: 1800 180 1503 047125440401
Alternative Contact Numbers of Kerala BSNL for More Support
Phone: 0484 267 7299 0475 222 2200 0471 239 4040

Being the government company, the company brings the services which are affordable and convenient for people. BSNL has become the first and only Telecom company which has launched 3G mobile technology in all India states. There are 9 millions subscribers availing services offered by the company. The BSNL has launched many service, and IPTV is one of them that allows customers to watch online television, FTTH (Fibre To The Home facility), and gives experience of higher speed of Internet access. Voice and Video Over Internet Protocol is other service of BSNl that allows both audio and video to transfer on Internet Protocol and others. For its best services, BSNL is honored with many rewards and listed under the list of top 100 most trusted brands in India. To offer total satisfaction to BSNL users the company has opened call centers at thousands of locations around the country.

Kerala BSNL Address

The address of Kerala BSNL is Kizhakkambalam, Ernakulam, Kochi, Kerala, India.

Kerala BSNL Website

The Website of Kerala BSNL is

The postal and official address, email address and phone number (helpline) of Kerala BSNL Service Center and Kerala BSNL customer care number is given below. The helpline of Kerala BSNL customer care number may or may not be toll free.
Kerala BSNL Phone Number Customer Service
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Kerala BSNL Source of Knowledge

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Kerala BSNL Customer Care Number Complaints and Reviews

Customer care male
Mr. Abdul Manaf K A SaysAug 19, 2016

BSNL Kerala,

I am Abdul manaf From kodungallur, presently working in Qatar. (Mob:00974-70106962)
I am using the BSNL broadband connection (0480-2805979) since eight years. Since three Years I am facing continuous complaints in this service and it is not working when ever I try to use. Several times I raised this issues and they are giving temporary solution. I need a permanent solution as I am paying the without any delay. Pleas confirm this should continue or I need to cancel this connection. Without a permanent solution I am not at all interested to continue BSNL
as it is charging from me without using the Broadband service. Waiting for a reply with permanent solution or an answer. Your fast response is much appreciated. Regards,

Abdul Manaf KA
Kodungallur, Kerala

Customer care male
Mr. Gopoalakrishnan Pillai SaysMar 22, 2016

i have applied to port two GSm numbers. one is from idea 7025223677 and other is from Docomo 8089297801. Today both disconnected and the BSNL number not actuated. I tried on 1507, but no result also on toll free, but directed to contact to customer care 1507. Please do the needful.

Customer care male
Mr. Sam Thomas SaysSep 26, 2015

My land phone (No. 04734261047) is not working. This line is under Kulanada Exchange, Pathanamthitta Dist, Kerala. Please do the needful. Thank you, Sam Thomas .

Saju George Customer Phone Number
Mr. Saju George SaysJul 16, 2015

I am the customer of land line no 0474 2620031 under the servicing area of Kaithacode Telephone exchange under the SSA Kollam. More than Two weeks ago my land line become dead and I complaint this in 198. No one is ready to avoid the fault and some of them closed my complaint without repairing the fault. I informed about land line complaint concerned JTO, GM Kollam, CGM Trivandrum many times. Again I registered a new complaint yesterday. But until now No one is ready to attend my complaint. I am not interes to pay rent for the dead telephone. If your staff cannot correct the fault please withdraw my connection and inform me.

Customer care male
Mr. Sibin Varghese SaysDec 19, 2014

I have a BSNL mithram plan and it is going to expire tomorrow. I tried to recharge through the message i received(PV49 to 53733/123). The response from these numbers are operation failed. Contact your customer care. I even called up 1503 and 123 menu to the customer care. Both the number S are not even connecting. Very poor service from one of the biggest telecom provider in India. This is not what we expect from BSNL. Very much disappointed . Please give me an option to extend my validity at the earliest. Thanks.

Customer care male
Mr. Muhammed Lukhman SaysDec 17, 2014

My Bsnl number 9496364913. Now i am at Saudi Arabia and SIM is with me. Now i am not getting any calls and SMS service to that number. But i have given that number in all offices at India. So I have been missing all valuable information through my mobile. Please give me any solution to get calls or SMS services to that number. Waiting for your valuable reply.

Customer care male
Mr. Sebastian Jacob SaysNov 03, 2014

My BSNL Kerala prepaid mobile number is not getting connected to other mobile numbers. In the event of calling the mobile responds 'the called number is not in use.' Mobile numbers are 8547897116 and 8547897117.

Customer care male
Mr. Santhosh Balakrishnan SaysNov 01, 2014

In response to my previous complaint for my Reliance post paid number 9349550661 dated 30th of October 2014. This portyal a SMS was received on 31st of October about the portability shall be done by 1st of November 2014 at 12:04 am. But as of now the connection with BSNL is not established, whereas the Reliance connection is already undone. Now I am without any connectivity. What is the solution to this problem? Kindly do the needful.

Customer care male
Mr. Santhosh Balakrishnan SaysNov 01, 2014

Subsequent to my complaint on 30th of October on this website. I received an SMS by 31st of October by 1:15 pm on the portability process is being through for my number 9349550661 and is activated effective by 12:04am on 1st of November 2014. Now when i check my status. I am already out of Reliance connection, but the BSNL connectivity is not still established. What should I do now?

Customer care male
Mr. Santhosh Balakrishnan SaysOct 30, 2014

Basis number portability, I applied to shift to BSNL post paid connection from Reliance postpaid CDMA on 18th Oct 2014; Till date other than a phone verification on 27th October after upon a personal follow up at BSNL office on the same day in Mananchira at Calicut, the connection is yet to be shifted. The post paid amount at Relaince was settled as of 19th October 2014 for the billed amount of Rs. 840 payment of Rs. 1000 was done. My mobile number is 9349550661. The porting request code number is valid till 02nd November 2014. May I Know when would the connection get shifted to BSNL. An activation charge of Rs. 100 and Security Deposit of Rs. 500 was paid; Bill No. 6801 at BSNL office PGMT, Balan K Nair Road, Calicut 673001. Service requested for Plan 725.

Customer care male
Mr. Cs Joseph SaysOct 29, 2014

My wife's BSNL SIM number 9048936902 is not working since morning of 29th of October 2014. The problem pops up is not registered with network. Please check up and make in order please. CS Joseph AhmedNagar.

Customer care male
Mr. Thampan. P SaysOct 16, 2014

Reference: The complaint was made by me on 27/08/2014 with lead ID klall270810400008.
I have applied for shifting my telephone with broadband connection (0477 2238327) from Alappuzha to Kayamkulam (Sopanam house, Puthuppalli North P.O. Kayamkulam) on 4th of August 2014. Even after three and a half months nothing has been done.

Customer care male
Mr. Muraleedharan. M. K SaysJun 11, 2014

I muraleedharan am k (04862246128) here by submitting a complaint that my land line is not working by the last one month. I have complained somany times in vannappuram telephone exchange. Unfortunately till now they did not responed to my complaint. So kindly do the needful for me.

Customer care male
Mr. Madhu.t.b. SaysJun 11, 2014

The land phone connection under the number 0484 2482430 was not available for the last one month. This is already noted under your attention for two weeks ago. The local circle office said that this is due to cable complaint, but so far the complaint is not rectified. Presently an old aged women residing in this house. Hense the phone connection is necessary to day to day living. Please take up this matter most urgently before the authority.

Customer care male
Mr. Ajesh SaysDec 10, 2013

Respected sir my phone number 04828254082 this telephone number has been complaint for one week.we are already complaint near to the BSNL exchange, but they have no response.sir please accept my complaint. your faithfully.

Customer care male
Mr. Noufal U P SaysOct 29, 2013

On fourth September i have rechargedd my mobile for two hundred rupees by federal bank online recharge facility. My mobile is recharged for two hundred rupees, but amount is debited twice from my account. That is, Instead of debiting an amount of two hundred, Four hundred was debited from my account. I have contacted the federal bank and they told that, It is not a mistake from their side. Could you please check it.

Customer care male
Mr. N V KOSHY SaysOct 23, 2013

My land line number is 0479 2354055 and it was out of order for the last two months. We could not make even a single call from our above said number, but now we received the bill of 731/- rupees for the last two months. How it's possible . So kindly review the bill and do the needful to wave off the charges which billed as usage charges.

Customer care male
Mr. Jayabalan P SaysOct 15, 2013

sir, even after paying my L/L bill before due date I am frequently getting message in my mobile reminding me to pay the bill. My account number with you is 9027602401.My tel number is 4922268713.I have paid my bill on26 September 2013 vide reciept NoPGTCTO0126091300522.At CTO01,Csc Cto,Sultha.Mode of payment -in cash. amount sixhundred.Please verify and acknowledge. Thank you

Customer care male
Mr. Dhilip Philip SaysOct 14, 2013


I have taken two broadband connections for my two houses in Kerala for my parents. In 2012 September I took a broadband connection one of my houses in Kottayam(04812545057) and prepaid more than 6000 ruppees. Maximum five days we used it. After that they complaint many times, till now, no use we got from your esteemed BSNL. Last month that expired.

One other connection we took in our other house (04812543459)about 18 years. Last month once again we took a new broadband connection. Only three days we used it. After that we complaint many times in our Ayarkkunnam Office. Still, it is not working. Could you please solve the problem as early as possible? May I hope an early positive response from your side?

Thank you very much
Dhilip Philip

Customer care male
Mr. Hariprasad SaysOct 06, 2013

Dear Sir, My BB connection for tel 04662278406 in Kerala, Palakkad, Padinjarangadi is out of order. After repeated complaints, so far no action has been taken to resolve the problem. Your are kindly requested to look into this matter seriously for permenent solution.

Customer care male
Mr. kuttikkaden thomas joy SaysOct 05, 2013

my mobile number is 9400974345. once in a week rupees five is deducting from my account, saying that SMS charge to the same number 9400974345 is rs.5. please deactivate if anything is activated. i never asked to activate any service. kindly take necessary action. thank you.

Customer care male
Mr. Vayakkara Ramkumar SaysOct 03, 2013

I am a Lawyer practising in the High Court of Kerala at Ernakulam. My office telephone number at Ayyappankavu is 0484 2398284 of BSNL Ayyappankavu,Ernakulam.But now when I make an outgoing all from this number, the number is seen to have changed to 2391680.How does this happen ? I did not ask for a change of my number, nor was I put on notice of a change in number.My number has been 2398284 for the past more than 10years and I do not want a change of my number.Please do the needful and ensure that my original number is restored immediately.My contact number is 9895765129 and my email is Adv.V.Ramkumar Nambiar.

Customer care male
Mr. BEJOY THOMAS SaysSep 30, 2013

Hi, I am writing this complaint from Saudi Arabia, we took an internet connection with new landline # 0481 2475122,since three weeks back. Everything is going smoothly, but since 20/09/13, the telephone and the internet is not working at all, they made a direct complaint to the area office, but unfortunately until now there is no improvements at all. As an NRI this is the only solution for us to meet our family, so I hope you will understand the situation and do the necessary action to resolve it.

Thank you

Customer care male
Mr. Aneesh surendran SaysSep 29, 2013

i am Aneesh,working in bagalore,our land line become dead past two months,we have complained in BSNL office in cherthala that too several times,no positive action from their side, this is the only way to contact my parents.please consider my request as soon as possible.

Customer care male
Mr. Justin SaysSep 23, 2013

recently i have purchased a new BSNL prepaid SIM, but I am not able to receive any International calls. I have reported this to Customer care, and they told that there is no problem with SIM and connection, but the problem still remains same. So what I have to do next?

Customer care male
Mr. anass masood rawther SaysSep 19, 2013

I am working in abudhabi{U A E}my land line is 04752353011,that is not working more than one year.i paying your rents and charges without any benefits me and my family.more than ten complaints gives your BSNL office in pathanapuram, my last complaint date is 23 August 2013.i need to transfer my land line with internet connection in anew location,but your officers saying like this,we have no cabals,labors and phone accessories.what a please do the necessary action from your mobile and email,+971508200863,+919400942511,9400392011, .with regards Anass Maood Rawther.

Customer care male
Mr. ABY MATHEW SaysSep 12, 2013


Customer care male
Mr. MOHAMMOOD CHALIL SaysSep 07, 2013


Customer care male
Mr. Paulson Moonjely SaysAug 31, 2013

im working in parents are in kerala. They are aged and sick, My landline is not working since three months . informed everywhere, but the condition is same. no 0480 2892860

Customer care male
Mr. Ajikumar SaysAug 28, 2013

my landline 04762852404 not working last two monthalways complaining still not working without using bill need to pay? plss solve the problm Thanks

Customer care male
Mr. samshad p k SaysAug 28, 2013

0495 229 7906 this telephone is dead on three months befour ,i am all ready complaimt to more than times .why not repaire this one ? i hope to repaire on very soon, thank you

Customer care male
Mr. km bava for abudhabi SaysAug 21, 2013

Dear Sir, Broad band connection for Tel No.004942578133 in Kerala circle is out of order since 9/8/ 2013. After repeated complaints put up by online and telephone, so far no action has been taken to resolve this problem. You are kindly requested to look into this matter seriously for a permanent solution.

Customer care male
Mr. Abdu chundanga SaysAug 19, 2013

Dear Sir, My landline number is 04832 733725 not working last one month,always complaining,will get reply soon will repair,if they repair within few days repeat same complaint. Please do the permenent remedy.
without using bill need to pay.
Thanks and regards
Abdu Chundanga

Customer care male
Mr. K S PAREED SaysAug 14, 2013

My land phone number 04842684596 in kizhakkambalam, ernakulam was not working from 05.08.13 onwards. And i have already register complaint in 198, its docets number is 19252886232. Up to this there no response from above office . So i humbly request you to do favour to correct my land line connection.

Customer care male
Mr. mohd bava SaysAug 12, 2013

this third times complaining my no 04942666121.also more than ten times i complained by phone, but i fed up some irresponsible duty officers working in your ponnani BSNL exchange .today also i called, but no good response.

Customer care male
Mr. mohd bava SaysAug 11, 2013

this second time iam complaining you still not solve my complaint. my no 04942666121 please solve my internet complaint as soon as fast

Customer care female
Ms. Ummaimat pk SaysAug 02, 2013

My telophone@broadband complain
My telephone Numbur 04972873052
seven day not working exchange Iam call not

Customer care female
Ms. SincyJestin SaysJul 30, 2013

I am sincy I already activate ISD connection, but now when I am calling any international number they cannot see my number ,they can see +00,+01 like numbers. can you please help me to get my original number to all my international callers. my no:8281896782

Customer care male
Mr. joji SaysJul 29, 2013

My telephone in Chingavanam - Kerala exchange,4812430144, this line is not working almost more than one month. Please take a needful action immediately.


Customer care female
Ms. Santha Madhavan Nair SaysJul 14, 2013

Dear Sir,
Broad band connection for Tel No.0480 2790989 in Kerala circle is out of order since 18th June 2013. After repeated complaints put up by online and telephone, so far no action has been taken to resolve this problem.

You are kindly requested to look into this matter seriously for a permanent solution.

Customer care male
Mr. naseer SaysJul 10, 2013

my problem is icanott chek may accound no in online
i canot pay online payment may land line 496-2200929
accound no 512537345
my contact number 00971561208497

Customer care male
Mr. rejo john SaysJul 05, 2013

land line and net not working past one month 04734-272150(KALANJOOR, ADOOR,PTA(DIST) please conect line,several times complaint,no response our local excange,pls help

Customer care male
Mr. Koshy SaysJul 04, 2013

Dear Sir,
The problem from 15.05.2013(50 days) my land phone and broad brand connection not working. I have only one option now to cut this phone because of not working. Please do the necessary action from your side. My number is 04682210753. Appreciate your immediate action.
Thanks Regards

Customer care male
Mr. Bhasi B SaysJul 02, 2013

Internet connection is not working last one month
Account Number # 9027702156
Service Number # 04762630781
Complaint already Registered

Customer care male
Mr. Mohammed basher SaysJul 01, 2013

Sir, my tel phone number 04931 225819 with broad band today dead from last four days I complaint to AE, but still not working please do the needful .

Customer care male
Mr. vinod v SaysJun 15, 2013

I Vinod v number 04772746145 my landline phone we calling time call receved, but not responting all so my landline not working properlly please checked and corrected

Thanking you in anticipation and waiting for a speedy reply from your side..

Customer care male
Mrs johnjoseph SaysApr 22, 2013

im working in kids are in kerala.they are very small so i took internet the landline and net is not working since three weeks both not working.informed everywhere, but the condition is 04792319271

Customer care user complaints