Nokia South Africa Customer Service Phone Number


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Nokia South Africa

Nokia South Africa is a South African division Nokia Oyj, a Finland based oldest and eminent telecommunications, software and service brand. The headquarters of the brand is placed in Espoo, Finland. The brand is listed in New York Stock Exchange and OMX AB, a combined stock exchange of Sweden and Finland.

Valuable Contact Number of Nokia South Africa for All General Inquiries
Phone: 27112340971
Switchboard (Not for Technical Support): +27 11 361 9000
Fax Number: +27 (11) 361 7004


Nokia Oyj has been in its business since 1865 when the brand was founded by Fredrik Idestam and Leo Mechelin, but in September 2013, the brand had been acquired by Microsoft Corporation, a worldwide leader in IT software, services and solutions.

Global Operations

Nokia operates its entire business with the assistance of four divisions namely Enterprise Solutions, Mobile Phones, Multimedia and Networks. Entire four divisions keeps its presence in all over the Globe including Asia Pacific, East Europe, Greater China, India, Japan, Latin America, Middle East and Africa, North America, South East Europe and West Europe. On the other hand, the company also associated with two wholly-owned subsidiaries namely Nokia Networks, HERE and Nokia Technologies. For more support dial: +27 11 361 9000

Products and Services

Nokia offers a vast range of products and services to the worldwide customers including applications, consumers, consultancy and systems integration, mobile phones and smartphones, deployment and maintenance services, local commerce services, platform services and managed services. The brand holds number of owned and franchised retail stores in more than 150 nations as well as the company also sells products through authorized dealers, owned web-portal and various other online retailers. According to company's report 2013, Nokia had strength of approximately 90,981 employees. The brand has attained several awards and recognitions for its products and services including CTIA Emerging Technology Award, Comet Innovation Awards and GSMA Global Mobile Award, etc. The same customer service number of Nokia South Africa listed above is also used for Nokia South Africa customer care, Nokia South Africa customer care number, Nokia South Africa contact details, Nokia South Africa head office, Nokia South Africa twitter, Nokia Phones South Africa, Nokia South Africa careers and Nokia South Africa email address.

Nokia South Africa Address

The address of Nokia South Africa is 3012 William Nicol Drive, Bryanston Johannesburg, 2191, PO Box 5817, Rivonia, 2128.

Nokia South Africa Email Address

The email address of Nokia South Africa is

Nokia South Africa Website

The Website of Nokia South Africa is

The postal and official address, email address and phone number (helpline) of Nokia South Africa Service Center and Nokia South Africa customer service number is given below. The helpline of Nokia South Africa customer service number may or may not be toll free.
Nokia South Africa Phone Number Customer Service
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Nokia South Africa Customer Service Number Complaints and Reviews

Customer care male
Mr. Ronalda White SaysJul 29, 2016

I received a text stating:
Dear valued customer you gave been awarded R295, 000 from Nokia annual award with Ref/no;009gkp. To claim your prize contact 0604885623

Is thiis a scam and if it is, aside from the police, to whom at Nokia do I report it?.

Customer care male
Mr. Zelda SaysJun 28, 2016

Good day

Can you please assist urgently. I cannot not for some or other reason connect to wi fi. It keeps on showing error code C00CEE3B. This is for Nokia Lumia 430. My number is 060 746 0183 IMEI 354264065856126. Please advise urgently.

Customer care male
Mr. Allan Nuwagaba SaysJun 18, 2016

My Nokia E6-00, CODE:0588693 failed to unlock code. The current code is 7890, but when i type it, the phones shows code error. Its IMEI is 354875040467711.

Thembekile Mgobo Customer Phone Number
Mr. Thembekile Mgobo SaysFeb 04, 2016

Dear Administrator,

Last year I bought Lumia 625. Little did I know that it has a built-in battery. When It started giving me probles of freezing, I realised the I could not take any battery out. Secondly, I am very much disturbed by the calendar on the phone. It has pre-assigned commemorative dates of other countries (US in particular). The South African calendar is not featured in any way, yet it is said that these phones are designed for SA. I think I will sought some answers also from the relevant authorities. Regards, .

Lucky Mbatha Customer Phone Number
Mr. Lucky Mbatha SaysFeb 01, 2016

Hi its Lucky here i've serched every where looking for authority certificate please help me send me an link so that i can login and reinstall my phone model is Nokia X2-01, IMEI:359290/04/898538/0 my number is 0727527712 thank you.

Wian Customer Phone Number
Mr. Wian SaysNov 08, 2015

If a Nokia Asha 302 were to show you a blank white screen stating "Contact Service" in black text. Is the cellphone doomed or can it still be repaired?.

Rafi Customer Phone Number
Mr. Rafi SaysSep 17, 2015

•I purchased a Nokia Lumia 925 from Hajia Phones at Accra, Ghana on 26/02/2015. There was an issue with the microphone of the device and I took it to the Nokia Care center at Link Africa, Accra. They informed me that they cannot repair my device under warranty as it wasn't purchased from them and I had to pay 100GHC to get the mobile repaired. It was utterly surprising that a Nokia Center refused to repair a Nokia mobile under warranty. As we all know, any product from a company as big as Nokia is covered worldwide and every device produced by them is their responsibility. I do not think there is any need for me to elaborate further to convey my disappointment with Nokia. All I expect is for a swift action from your side and refund of the fees I had to pay. •I am going to report this issue with the Consumer Court and also am going to forward this email world-wide for keeping people away from the fraudulent behavior of Nokia. Warm Regards, Rafi 233504890902, .

Customer care female
Ms. Sonia Hardy SaysJun 24, 2015

I received a sms that I have won a large amount of money from Nokia. I called the number given and spoke to Mr Mark. He confirmed that I have won the money and gave me 2 payment choices. They can either pay it in to my account or per cheque. I did not give him any details over the phone. He ask for name, address and ID number. Can this be true?

Corrie Bothma Customer Phone Number
Mr. Corrie Bothma SaysMar 19, 2015

My Nokia Lumia 800 SIM card holder is lost, i try several shops to find one and even went to Nokia shop at midrand ( vodaworld ) and it seems to me nobody is willing to help. 0824670626.

Nokia South Africa Phone Number Customer Care
Customer care female
Ms. Clementine SaysDec 04, 2014

I am using a Nokia Lumia 820 and the screen is broken and the touch pad is not responding as well. I need to know where I can go with it to be fixed, because I need original spares on it. I stay in Johannesburg CBD.

Customer care male
Mr. Stanley Maynard Marshall SaysNov 28, 2014

I got an answer phone this shocked me. I need help with my Lumia 520 to get it to operate on Internet which it has always failed to do. I seriously need help for it is more than a year of trying to get support to sort the problem,
S. M. Marshall.

Customer care female
Ms. Senzi SaysOct 22, 2014

Good day,

I have a problem, i need your help I am using Lumia 1320. It is giving problems. I wanted to download whatsapp. The instructions said, i should create Microsoft account. I did, but when i sign in, it says, it is wrong. I have been doing this since yesterday. Please help. I have three numbers. this phone doesn’t want to call is using the code from Dubai at where i was last few days. Please deactivate for me my number is 0789580051.

Customer care female
Ms. Thobile SaysOct 16, 2014

My cellphone is nokia302 has a service problem not the card, because if i insert it on another phone, it shows up the network, i try the Nokia toll free numbers, but they are are not working. Please help me with this problem my number is 0717240489. Its started today around 11 in the morning.

Customer care male
Mr. Sinekhaya Manyati SaysSep 28, 2014

My nokia asha201 mobile phone has no authority certificate installations so i cant access social network even internet services or e-mailing. Can you install all over this number 0785463492. Phone type: rm-799.

Customer care male
Mr. Sphephelo SaysAug 04, 2014

My phone do not want to receive messages and it says that message memory storage not ready. Please help me how can i solve this problem.

Customer care male
Mr. Prosper SaysJan 13, 2014

Good day, I have a Nokia Asha 210 and have been trying to install Whatsapp messenger. The download is completed perfectly, but when the installment starts a message saying "Certificate Not valid due to device date". May you please let me know how I can have this problem resolved. So that I can enjoy using the full services on my new phone.

Customer care male
Mr. Kobus Booysen SaysOct 22, 2013

I can hear when I receive a call very cleraly on my Nokia Asha 201, but the person calling me can not hear me? How do I set the phopne so that the caller can hear me clearly.

Customer care male
Mr. Themba SaysOct 16, 2013

My Nokia E5 when you want to check massages, contacts or any operation it says NO ENOUGH MEMORY. Yet I've deleted everything, now its even worse when you open it only shows Nokia. My no-0737003070

Customer care male
Mr. Potso albert mangoale SaysOct 16, 2013

I have nokia asha 203 it is untouchable on screen please help since last week the serial number is 351681055523106 the code is 059p815 type is rm-832

Customer care female
Ms. regina SaysOct 10, 2013

i m using a nokia c7 i did an unlock code so that it can report to my other number everytime a new simcard is nw i forgot the unlock code, how can i be able to retrive it in ordee for me to be able to change simcards in my fone?

Customer care female
Ms. selma kaashona SaysOct 06, 2013

Good evening,im in Namibia I receive a text from south Africa.Congratulation you have won R275.000 in Nokia yearly promotion on this number 27783490640,my question is was there any promotion from June or its the hackers because they are asking for me to make the payments of the sum of R2850 to the receiving agent before the money can reflect into my account.they state that this message is from Nokia promotion company.please email me at

Customer care male
Mr. Johnson SaysOct 04, 2013

Please assist me, I booked in my Nokia N9 phone for repairs in the Nokia highveld Mall (MP) branch on the 04 July 2013, and up until today, my phone is not back,I've been using my airtime to make numerous follow ups since no one bothers to even phone me with an update, and every time i get told different stories accompanied by unfulfilled promises to return my calls with an answer, but up until today,my phone is not back and i do not know why, so I am writing to seek in any way in order for me to get my phone back, since for now I am paying MTN SA for a contract phone that i do not even have, i trust that assistance will be at hand to resolve my frustration

Cellular phone details:
Make: Nokia
Model: N9
Job card number is 35792 30491 55577
Branch telephone number is 013 692 4291/4504
My contact details:
Contact number:0835008546/0783713258

Customer care male
Mr. loyiso SaysOct 04, 2013

i downloaded mobitracker and it finished my airtime sending messages to people repeatedly. and now I am unable to delete cause i have to change settings inside to be able to disable it, but the application wont open, R40 airtime gone. I am seriously furious with Nokia for the first after many years being a nokia user

Customer care male
Mr. Hugo SaysOct 03, 2013

Dear Nokia team,

This is my reference number:1-14681187085

I have a problem downloading the music I payed for fro your OVI store I payed separately for the music when are you guys on fix this problemI spend over R1000 on this music and it will make me buy music from Apple because I just press the claud and my music is never lost even if it get deleted. My contact number 0815862076

Customer care male
Mr. Hugo SaysOct 03, 2013

I have a problem with Nokia OVI music I buy the music downloaded it then had to re instal computer softwear on laptop then I go to download history to download the mipusic that I bought, but your computer on nokia side wants my bank card detail why?
I already paid should a person pay twice for the same cd?
Then you should say that before people pay or buy the music my email is

Customer care female
Ms. emily SaysOct 01, 2013

nokia asha 201 had virus so iv resert my phone, but choose not to delete
data only to find out that my setting are deleted when i contact mtn
they say they cant find my number on their records or the settings are
not supported on my phone please help me to install them again my email
adress is or 0735544501 my cell numbrs

Customer care female
Ms. Maini SaysSep 29, 2013

I was restoring my phone and when I was finish and my phone turned on everything I had was deleted and I want all my things back, but I do not how I realy need help please they are my world
my email

Customer care female
Ms. nokia lumia 520 SaysSep 22, 2013

I own a Lumia 520, but I am unable to download anything with my phone because it requires family setup which iv tried countless times to install.....please help!

Customer care male
Mr. Simon Kganyago SaysSep 17, 2013

I'd like help tracking down my stolen Nokia Lumia 620, which was stolen on the 29 August 2013. The police are not taking my case seriously and that's why I appealing to you for your help.

Customer care female
Ms. Sandy SaysSep 16, 2013

I would like to know if Nokia has a promotion, for i have received an SMS claiming i have won R295000 and a Nokia Lumia 520 ref. number NK2P and to phone Phillip on 074 5570619

Customer care male
Mr. Melville SaysSep 05, 2013

Madam/ Sir.
My phone is lost, and its a contract Nokia C three Graphite cellphone by M.T.N as my service provider. I would like you to trace the phone and locate the where-about of it, via satellite (G.P.S). The phone is been blacklisted by M.T.N, but they are unable to find the location of my phone. The blacklist I.T.C. reference number is: 14280552.Send me a map of the location to my email with the location(township name), street address and number to inform the Police about the where-about of my phone. The battery is totally flat. Also check the movement by the IMEI number. Nokia account user Name: Mrs V. Swartbooi, Trans code: CR0206080010299,Operating system: MTN. Thank-you Madam/Sir

Customer care male
Mr. musa SaysSep 04, 2013

i have a nokia X2-01 and i accidentailly deleted my authority certificates and am struggling to re install it. i have restored my phone to factory settings, but still it doesnt help

Customer care female
Ms. ZUKISWA SaysSep 04, 2013


Customer care female
Ms. sam SaysAug 26, 2013

I jus bought my phone last month and Iam having trouble using it I can not make calls or emenu screen doesn't come on its only written "can only make emergency calls only" what does dat meanfustrated my phone is useless

Customer care male
Mr. Jappie SaysAug 25, 2013

Hi my name is Jappie i am using nokia E63 my problem is nokia email messaging password i have tried several times with pass word i know, but keep saying its incorrect please help

Customer care male
Mr. Kennedy SaysAug 22, 2013

I have a very big problem with my Nokia asha 201. I bought it six months ago and now its giving me tons of problems e.g when I have to charge my device its switches its self oN and Off automatically not to mension about my watsapp its just adds up to the problem.I am so unhappy with the service and the brand too they are creating cheap cellphones or something please help me contact me 0796255555 or 0786062394

Customer care male
Mr. Meatman SaysAug 20, 2013

I am continuously receiving sms's "you won on the Nokia promo". Contact.......... to collect your prize. the numbers that i receive the sms's from and have to phone are 072-023-6300 and 083-569-2569. Why do you allow these scamsters to operate on your service ? The service on all phone that are not RICA'd are supposed to be suspended.

Customer care male
Mr. mahlodi SaysAug 19, 2013

im using nokia N8 i was using antirus F security i was expired i download different antivirus( eset mobile security ) now my phone has four days freezing i cnt do anythng to it. please help my Imei 352847057366625 my email. my number 0733945993

Customer care female
Ms. linda SaysAug 17, 2013

Unable to upgrade/install whatsapp on device.
Download failed error memory bundle was working fine.since 2day ago.restart performed.
Nokia Asha 201

Customer care female
Ms. nolly SaysAug 15, 2013

mail, communities and web searcher do not work when i click them they
say invalid application, but they are still open they use up my phone
memory help me please

Customer care female
Ms. nolly SaysAug 15, 2013

My nokia c2-02 phone memory is full, but am not using it. It does not want to reset personal settings anymore and there are some apps like mail and communities wich do not work, but are open

Customer care female
Ms. smanga SaysAug 12, 2013

i updated my nokia 303 to nokia xpress and nw i cant go to the internet when i try to acess to the internet it shws conflicting applications show items and i tried to re install it and it says sorry your device is not supported please help

Customer care female
Ms. Alta van Heerden SaysAug 07, 2013

Good day

I have a problem when charging my Nokia Lumia 520. I only have it two weeks and when charging it gives a flashing battery and a plug sign and does not want to charge. Why is that? Is there a problem on my phone. I eventually tried to a few minutes later and then it worked, but this is the second time that this is happening. Could you pleas advise? Do I need to take it in to customer care?

Customer care male
Mr. comfort SaysAug 07, 2013

Hi,I use a X2-01,so I registered an Ovi wich I used in the phone so it happened that my phone switches off for 9months and I had no acces to the mail,wheb I switched it back after nine months they tell me that its locked so I need help guys

Customer care male
Mr. Oddy SaysAug 05, 2013

Its so dissapointing what kind of service your Cape town century branch is providing .Its so appalling i do not know where to begin my wife took in her nokia e6 phone which was freezing ,the only thing that was repaired was the security code she had put on, but the phone came back with some other back cover that was worn out ,a different battery not the original and to top it off the girl they have as the face of their company forgive my language she is a blabber mouth ,she does not know what she is doing.That place feels like a circus i have been an avid follower of nokia phones, but as of now

Customer care female
Ms. Sheila SaysAug 01, 2013

I have a Nokia C5 and it keeps telling me that there is not enough memory when I have deleted all photos, music, videos and messages and when I try to uninstall my whatsup so that I upgrade it, it keeps telling me that I cannot install. please help as this is driving me crazy
Contact number 073 5611 465

Customer care male
Mr. P du Plessis SaysJul 31, 2013

You are not answering your phones on 011 2340971
I have secondary phone which is not a lumina. How do I transfer my contacts. I have been to vodacare shops and have been told the lumina is the worst phone and that you cannot transfer contact to another phone.

They tell me the only way to transfer my contacts is manually.

I have over 1200 contancts.

Customer care female
Ms. Kim SaysJul 30, 2013

I have downloaded whatsapp on Nokia Asha, but tells me " "Could not connect to server: Certificate was issued by an unrecognise entity" what am I doing wrong?

Customer care male
Mr. Emmanuel SaysJul 27, 2013

I am Emmanuel Thene.
I am using Nokia asha 306, my email address was locked.
But know is open i 'm using the new password, now my problem is:- my doesn't want to open OVI STORE.
Display email locked, but the email account is not locked. please help me to open the ovi store my email is is working now.
Help me please.

Customer care male
Mr. Hennie SaysJul 25, 2013

what soft ware neede to be down loaded for a nokia e7 phone to used as a modem between PC note book one how is it dowm loaded two how is it actvated inthe phone and what settings needed to be made on the PC notebook

Customer care user complaints